- TekSynap (Dahlgren, VA)
- …& Qualifications** TheTekSynap is seeking a ** Senior Customer Technical Support Specialist (Help Desk ).** The Senior Customer Technical ... **REQUIRED QUALIFICATIONS** + 6 Years of professional experience in Industry, Federal, or DoD Help Desk Support using a help desk tool such as BMC's Remedy… more
- CACI International (Forest Heights, MD)
- …to 10% Type of Travel: Local * * * **The Opportunity:** CACI is seeking a Senior Service Desk Analyst to support an existing IT Service Desk ... Senior Service Desk Analyst... Senior Service Desk Analyst Job Category: Information...team. As a Senior Service Desk Analyst, you will provide mid-level support … more
- Intuit (Tucson, AZ)
- **Overview** The Live Expert Service Desk Supervisor's role is to oversee the Service Desk staff and ensure that end users are receiving the appropriate ... help requests, including the monitoring, tracking, and coordination of Service Desk functions. The Service ...demonstrated progressive experience in the supervision of a technical support team. + Proven track record of developing and… more
- Intuit (Tucson, AZ)
- …3 days a week._ **Responsibilities** Strategy & Planning + Establish and enforce Help Desk service level agreements in consultation with end users to establish ... demonstrated progressive experience in the supervision of a technical support team. + Proven track record of developing and...team. + Proven track record of developing and providing Service Level Agreements and Help Desk deliverables.… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- Insight Global (Arlington, VA)
- Job Description This is a short-term to long-term opportunity for a Senior Service Desk Engineer to join a lean IT team in Arlington, VA. The immediate need ... up and manage Intune environments, not just maintain existing setups. * Service Desk Operations: o Handle Tier 1-3 support tickets (6-8 per day, typically… more
- Insight Global (San Leandro, CA)
- …handling technical lead responsibilities. Role Overview We are looking for a mid-to- senior level Help Desk Specialist with strong customer-facing skills and ... factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic...Skills and Requirements Must-Haves * 5+ years in Help Desk /Desktop Support roles. * Expertise in Windows,… more
- Precision Resource (Huntington Beach, CA)
- …www.precisionresource.com/careers/ Position Summary As part of a Global support team, the Senior IT Service Desk Analyst ensures all employees receive ... Senior IT Service Desk ... Senior IT Service Desk Analyst opportunity in Huntington...across the company. What You'll Do + Provide technical support and customer service to local and… more
- Robert Half Technology (Dearborn, MI)
- …concerns for 400-600 end users with efficiency and professionalism. * Resolve service desk tickets promptly, maintaining excellent communication throughout the ... Description We are looking for a Senior Help Desk Analyst to join...a positive and friendly demeanor. * Ability to manage service desk tickets effectively and communicate resolutions… more
- Ally (Raleigh, NC)
- …Sitting at the heart of Ally's Treasury Organization, the Funding Desk 's key responsibilities are to manage enterprise liquidity, generate short-term cash ... flow forecasts and monitor encumbrance of assets. The Funding Desk Team offers an opportunity to work in a...markets. * Learn Ally Liquidity position and related risks, support management of Liquidity Risk. * Develop and maintain… more
- UGI Corporation (King Of Prussia, PA)
- Director, IT Service Desk & End User Support Location: King Of Prussia, PA, US, 19406 Workplace Environment: Hybrid Company: AmeriGas Propane, Inc. ... the United States. Position Summary The Director of IT Service Desk & End User Support...channels. + Strategic Business Partnership: Ability to effectively communicate service delivery value and performance to senior … more
- Amentum (Washington, DC)
- Amentum is seeking a ** Senior ** ** Desk Officer** to support our US Department of Energy and Counterintelligence (DOE-IN) contract. Positions will be based in ... the Washington, DC area. **Responsibilities** Serves as Desk Officer, specific duties and functions include, but are not limited to, the following: + Daily case… more
- Terracon (Olathe, KS)
- …be resolved in 20 minutes to either a more senior IT Service Desk level or tier 2 support . + Create, modify and/or delete user accounts per Terracon ... A+ certification **Exemption:** Non-exempt **Requisition ID:** 34161BR **Posting Title:** IT Service Desk Support Staff I **Employment Type:** Regular, Full… more
- BXP (Boston, MA)
- Primary Purpose of Position: Oversee, monitor, maintain and support IT services to end-users. Manage technologies, processes and controls that maintain and elevate ... Infrastructure Services and Application & Data Services. Essential Functions: End User Support + Respond in person/remotely; escalate across regions; support … more
- City of New York (New York, NY)
- …and skills. The Service Desk operates as a central service and support team, responding to incoming inquiries, troubleshooting, technical support ... ticket data, with the ability to report out to senior managers and legal colleagues in urgent situations that...for various initiatives, as necessary, across the agency in support of the Service Desk … more
- CRC Insurance Services, Inc. (Charlotte, NC)
- …job description:** We are seeking a highly motivated and customer-focused IT Service Desk Manager to lead our IT Support Team. This is a hands-on leader ... + Lead, mentor, and develop the service desk team to deliver high-quality support and...and communications liaison between IT, business partners, users, and senior management. + Participate in IT steering committees and… more
- TekSynap (Glynco, GA)
- … Manager to lead our Service Desk operations, ensuring top-tier service delivery and support for IT services. This role requires a dynamic leader ... IT Service Desk , ensuring effective management of incidents and service requests, and delivery of high-quality technical support . + Develop and implement… more
- General Dynamics Information Technology (Washington, DC)
- …Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support ,Help Desk ... GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide world-class IT support ...On Customer Site, Washington, District of Columbia - This service desk is 24/7/365, occasional shift work… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …of the local Service Desk Lead as part of an integrated service desk and end-user support team. Required Qualifications: * Experience: Minimum of ... Service Desk Technician - Intermediate Clearance... Service Desk Technician - Intermediate Clearance Required: Active Secret...3 to 5 years in IT support or related help desk environments *… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. This ... will be an onsite position. **Responsibilities** The Junior IT Support Help Desk Specialist will primarily focus...resolution of common IT issues, working closely with the Senior and Journeyman staff to escalate more complex problems.… more