- Monster (Lewisville, TX)
- …by providing detailed documented steps to assist in increasing overall Service Desk Team first contact resolution. Support and maintain new and existing ... interface with employees at every division. The incumbent must support the guiding beliefs and core values of client,...incident and service requests submitted via the Service Desk Portal, phone call, e-mail, and… more
- Monster (Wilmington, DE)
- …(R) is more than part of our name, it's our mission and our purpose. The Service Desk Analyst is responsible for providing first-level phone support for PC, ... over the phone and initiating appropriate escalation procedures to senior members of staff or second level support...resolve the issue on first contact. Work in various Service Desk workstreams including calls, tickets, mailbox,… more
- Monster (Fort Lauderdale, FL)
- …DeskKey Responsibilities Service Operations & Leadership: Lead day-to-day operations across service desk , support pods, and client engineering teams. Own ... Title: Director, IT Service Desk Location: Fort Lauderdale, FL...mentor 3040 staff including team leads, pod managers, and support engineers. Conduct regular performance reviews, career path planning,… more
- Monster (Atlanta, GA)
- Posting expires: September 22, 2025 Salary: Position Summary The Desktop Support Technician Senior is responsible for providing advanced technical support ... less experienced technicians, helping to maintain a high standard of IT service delivery. Key Responsibilities Provide advanced technical support for desktops,… more
- Monster (Palo Alto, CA)
- …details in Salesforce and provide input on the Annual Recurring Revenue (ARR) and provide support to the deal desk team with pricing and revenue implications as ... professionals with your ideal opportunities. We are currently seeking a qualified Senior Revenue Accountant to join our client's organization and contribute to their… more
- Monster (Burlington, WA)
- …Depending on qualifications and experience Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered. The Role ... exciting opportunity to join our organization! Are you a and customer service professional? Can you expertly handle high-volume inbound calls while documenting call… more
- Monster (Silver Spring, MD)
- …access controls, integrity, and consistency processes to verify protection of critical assets. Support end-users through the JIRA Help Desk system. Document and ... the BSNC family , is currently seeking a qualified Linux and Network Administration Support for a contract in the Wahington DC area (Silver Spring, MD). Wage/Salary… more
- Monster (Santa Clara, CA)
- …environments) Work Conditions: May include shift work, on-call rotation, or weekend support depending on business needs. Combination of desk -based and floor ... The Desktop Support Engineer in a dispatch role is responsible...while also managing the efficient assignment and dispatch of service requests. This hybrid role ensures end-user issues are… more
- Monster (Spring, TX)
- … Service Delivery Manager - Service Desk . The IT Service Delivery Administrator will provide strong desktop support and executive-level white-glove ... Sr. Executive Desktop Support Executive Support Audio-visual (A/V) Manage Engine SCCM Service Now Crestron Security Patching O365 Mobile Device Management… more
- Monster (Atlanta, GA)
- …second-level support on issues escalated from the IT Help Desk . Escalate unresolved problems to the appropriate analyst, programmer, supervisor, or manager. ... special projects as requested by the Regional Manager, Regional Senior Manager of Assistant Director of Global IT Operations....Remain current with marketplace trends and firm applications to support timely and effective user service . May… more
- Monster (Austin, TX)
- …tickets within the IT ticketing system to maintain responsiveness and quality service Provide dedicated support for mobile devices (iOS/Android) ensuring ... The company is currently seeking an onsite IT Support Specialist I to work on the IT Help Desk to assist end users with technology needs. This position will… more
- Monster (Louisville, KY)
- POSITION TITLE: Housing Support Technician LOCATION: Louisville, KY STATUS: Full Time, Hourly, Non-Exempt - First Shift PROGRAM: Family Emergency Shelter REPORTS TO: ... Housing Support Technician Supervisor INTRODUCTION: Volunteers of America Mid-States (VOA)...lives of individuals and communities through a ministry of service . We provide housing for families, veterans, and low-income… more
- Monster (Washington, DC)
- …information technology field. The position will provide advanced remote help desk , desk side technical and application support to all ACA staff members. The ... Information Technology Coordinator will provide advanced application support , training for staff on new and existing applications, and assist to help improve staff… more
- Monster (King Of Prussia, PA)
- …efficient and awesome as possible, collaborating cross-functionally and providing outstanding customer service . As a Senior Workday Analyst, HCM & Talent, you'll ... Authorized to Work in the US HR Technology Analyst/ Senior Workday Analyst, HCM & Talent, Schedule Details: Standard...and Workday. * Optimize and Innovate: Monitor our help desk , do root cause analysis, and review our processes… more
- Monster (Brillion, WI)
- …and maintain corporate networks. In-Depth knowledge of IT Support Desk and Operations activities, including customer service and communications. Strong ... management of service level compliance. Participate in 24/7 on call support rotation. Assist in professional and technical development of team members enabling… more
- Monster (Marco Island, FL)
- …Competitive Pay 401K opportunities Travel discounts Professional Counseling & Family Support Growth and Development Opportunities *Benefit Eligibility will vary by ... position Site Specific Perks Uniform laundering (Food & Beverage, Engineering, and Front Desk ) Free Parking - within 2 blocks of the resort Complimentary work shoes… more
- Monster (Naples, FL)
- …Management system, Digital Asset Management system, Atlassian tools - Jira, Confluence, Service Desk , project management systems and/or knowledge bases preferred ... high-paced, fun, and collaborative team searching for a Business Analyst to support the Marketing User Experience, Software Engineering and Content Management and… more
- Amentum (Quantico, VA)
- …certificate renewals, PC/Server rebuilds and phone technical refreshes. **Responsibilities:** The Help Desk Technician ( Senior ) will provide support to end ... We are searching for a Top Secret cleared Help Desk Technician ( Senior ) to join our team...zero-trust framework to users. You will provide direct Help Desk support , both in person and virtually,… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged,...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more
- BAE Systems (Columbia, SC)
- …be available based on position level and/or job specifics. ** Service Center Senior Support Desk Analyst** **116035BR** EEO Career Site Equal Opportunity ... team! BAE Systems is seeking a motivated and experienced Senior Systems Administrator to join our Service ...scale enterprise environment); AND + Minimum 4 years IT service center support experience. **Skill Sets Anticipated**… more
