- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1.0 to provide onsite support for our federal customer. This position will be ... located in Kiln, MS and will be an onsite position. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with the … more
- Motion Recruitment Partners (Irving, TX)
- Service Desk Technician - Tier 3 Irving, Texas **Onsite** Contract $35/hr - $38/hr Our client, a local financial tech company, is looking to grow their ... Service Desk team. This is a client...Service Desk team. This is a client that has been...skilled with Windows based technologies. You'll be helping with Tier 3 support - username and password build out,… more
- GovCIO (Kiln, MS)
- …is hiring for a Service Desk Tech in Mississippi. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with ... the Service Desk and staff to ensure that service ...and monitors problems to ensure timely resolution. + Provides first- tier support to end users for either PC, server… more
- ManTech (Herndon, VA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 2 Service Desk Senior Analyst** to join our ... of the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds… more
- NuAxis Innovations (San Francisco, CA)
- ** Tier II Service Desk Specialist** Location **San Francisco, CA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a ... so join our team NOW! We are currently seeking a talented and motivated ** Tier II Service Desk Specialist** for a Full-Time position. **Job Summary:** The … more
- Leidos (Norfolk, VA)
- **Description** The SMIT Service Desk RDM Team has an opening for an experienced technician to work in our Norfolk, VA office. This team provides Tier I and ... or may provide expertise to solve first and second tier technical support issues for end-users of the organization's...the organization's products and services. Primary Responsibilities: As a Service Desk RDM Technician, you will: +… more
- ManTech (Herndon, VA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 3 Service Desk Journeyman Engineer** to join ... the **Herndon, VA** . This position supports a 24/7/365 service center. You will have the option of three...If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Responds… more
- TEKsystems (Peterson AFB, CO)
- Job Description: Tier 2 Service Desk located at Peterson AFB, CO with 24 / 7 operations. Candidate must be able to assist local and remote users with complex ... base, or MAJCOM sustaining engineers, and the PMO office for the AFNet-S + Tier 2 Service Desk + Initial response to incoming incident and request tickets… more
- Insight Global (Miami, FL)
- Job Description Insight Global is seeking a Tier 1 Service Desk Analyst to support a federal client in Doral, FL. The Service Desk Analyst ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- Cognosante (Portland, OR)
- …(GFE provided where needed) and on site. + 3+ years IT experience in an IT Service Desk , Tier 2 Enterprise Environment. Experience with technical writing and ... country. We provide a variety of services, including remote Service Desk support and in-person help. Spread...support challenges and opportunities. **What is the position?** The Tier 2 Desktop Support technician will provide general Windows… more
- Janus Henderson Investors (Denver, CO)
- …(US, EMEA, APAC) + Acting as Tier 2 support specialist for the Global Service Desk T1 team while tackling complex issues / problems + Escalation point and ... liaison between Global Service Desk and Tier 3 support teams + Perform Vendor Management duties requiring collaboration with 3rd party vendors outside of the… more
- University of Washington (Seattle, WA)
- …Training (https://rise.articulate.com/share/Rvbm5rUb5hsucH1MFwIlEmC1xhyJOtye#/) . **POSITION PURPOSE** The purpose of the Service Desk Engineer Tier 2 role ... customer environments to addressing complex issues and documenting new processes, the Service Desk Engineer Tier 2 ensures the seamless operation of our… more
- TEKsystems (Phoenix, AZ)
- Description: A major client in Phoenix is looking at add a Service Desk Analyst ( Tier 2) as an important member of the IT Support/Infrastructure team. This ... the phone! What You'll Be Doing: + Intermediate-level & Tier 2 Help desk + Needs at...Needs at least 3+ of hands-on experience in Help Desk / Service Desk /Customer Support. + Experience… more
- General Dynamics Information Technology (Washington, DC)
- …+ Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation ... Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful contributions to… more
- General Dynamics Information Technology (Washington, DC)
- …+ Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation ... **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your place to make meaningful contributions to… more
- General Dynamics Information Technology (Washington, DC)
- …+ Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation ... of the Service Desk team + Manage the daily...of the Service Desk team + Manage the daily activities of the...+ Responsible for staff scheduling and coverage for the Service Desk hours 24/7/365 + Perform agent… more
- Terracon (Olathe, KS)
- …issues that cannot be resolved in 20 minutes to either a more senior IT Service Desk level or tier 2 support. + Create, modify and/or delete user accounts ... + Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. + Open and/or close work orders… more
- TEKsystems (Anchorage, AK)
- …AK The Tier 1 End User Support Technician will be responsible for answering first- tier service desk calls. The candidate will work over the phone and ... equivalent work experience. Experience: 1 year of Windows OS experience. Previous Help/ Service Desk experience. Computer Skills: Strong hands-on experience with… more
- Vectrus (Bangor, WA)
- …and maintain a Counterintelligence (CI) Polygraph. Responsibilities + What You'll Do + The Senior Service Desk Specialists are the Tier 2 team members of an ... integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support our government customer… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …Tier -II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier -III support as required for ... Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to… more