- BAE Systems (Annapolis Junction, MD)
- …Infrastructure (VDI) principles is a plus. + 1-5 years experience in help desk , account management and desktop system administration or a related area. + ... incentives may be available based on position level and/or job specifics. **Systems Admin / Help Desk ** **114908BR** EEO Career Site Equal Opportunity… more
- Chenega Corporation (Washington, DC)
- …operating systems and troubleshooting methodologies. + Hands-on experience with ServiceNow administration , configuration, and ITSM processes. + Familiarity ... and changes that cannot be resolved at the service desk level. + Administer and maintain ServiceNow ,...and configurations as needed. Qualifications: + Experience in system administration and Tier 2 technical support in an enterprise… more
- Montage Marketing Group (MD)
- Job Title: Operations Center Help Desk Manager Location: Hybrid or Remote Employment Type: Full-time, Exempt Salary: $75,000-$85,000 Annually Are you a seasoned ... Customer Service Help Desk Manager looking for a great...response delivery, ensuring timely, high-quality issue resolution within a ServiceNow platform environment. (Hybrid Option) This is a full-time,… more
- TEKsystems (Boston, MA)
- …Engineer/ Admin /Analyst to support our client in the engineering, administration , and support of complex voice communication systems. This expert-level role ... Telecommunications Engineer/ Admin /Analyst Location: Boston, MA (Hybrid: 3 Days On-Site...telecom technologies + Collaborate with IT teams (Network, Service Desk , PMO) on escalations and projects + Perform system… more
- Montage Marketing Group (MD)
- …of the US Small Business Administration 's 8(a) program. About the Role The Help Desk Agent is the first point of contact grant applicants, reviewers, and ... Job Title: Operations Center Help Desk Agent Location: Hybrid -...experienced customer support professional with a strong background in ServiceNow ? Are you known for professional, efficient, and proactive… more
- Robert Half Technology (Appleton, WI)
- Description Help Desk /Kiosk Support Role We are conducting a search for a Help Desk /Kiosk Support personnel to join our client's team. You'll help ... to pass on a ticket. + General knowledge of ServiceNow , Salesforce and being proficient in system navigation while...being proficient in system navigation while listening. + Previous Help Desk or Customer Service experience is… more
- Robert Half Technology (Itasca, IL)
- Description We are seeking a dedicated and experienced Lead Help Desk Analyst to oversee and manage the delivery of technical support to end users. In this role, ... Teams, and O365. Team Leadership: Function as the main point of contact for help desk operations, mentoring and supporting junior analysts to ensure timely and… more
- Robert Half Technology (Woburn, MA)
- Description We are looking for a Senior Help Desk Analyst to join our team in Woburn, Massachusetts, and provide exceptional IT support to our organization. The ... complex technical issues and improve operational efficiency. * Train and mentor entry-level help desk staff, fostering skill development and knowledge sharing. *… more
- Robert Half Technology (Orem, UT)
- Description We are looking for an experienced Help Desk Analyst II to join our team in Orem, Utah. In this Contract-to-permanent position, you will handle ... support. * Manage and prioritize support tickets using a help desk system, ensuring timely updates and...and DNS. * Skilled in using ticketing systems like ServiceNow or Zendesk. * Ability to troubleshoot and resolve… more
- TEKsystems (Davenport, IA)
- …ownership with client relationships Skills azure, windows server, Troubleshooting, Service desk , Customer service, Phone support, Servicenow , Office 365, Active ... Ticketing system, Application support Top Skills Details azure,windows server,Troubleshooting,Service desk ,Customer service,Phone support, Servicenow ,Office 365 Additional Skills &… more
- TekSynap (Washington, DC)
- …image development, imaging, access and identity management, printer support, ServiceNow administration , vulnerability management, endpoint management and support ... tickets and provide daily updates. + Provide a service desk call center support from 0600 - 1800 Monday...or equivalent technical support role. + Proficient in using ServiceNow for incident and problem management. + Strong analytical… more
- ManTech (Herndon, VA)
- …end-user support in enterprise or government environments. + Experience with service desk ticketing tools, especially ServiceNow + Proficiency in MS Office ... **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager** to join our team in **the DC,...you will work closely with staff and customers to help resolve the most difficult and high visibility events.… more
- Robert Half Technology (Charlotte, NC)
- …device management is a plus. Requirements + 1-3 years of technical support or help desk experience + Proficiency with Windows and/or Mac operating systems + ... and peripheral support (printers, monitors, etc.) + Familiarity with ticketing systems ( ServiceNow , Jira, etc.) + Strong communication and customer service skills +… more
- Robert Half Technology (Los Angeles, CA)
- Description We are looking for a Help Desk Manager for overseeing technical support operations across multiple client locations. You'll lead a dedicated team, ... Dropbox, SharePoint/OneDrive, and Box. + Leadership experience with ITSM systems ( ServiceNow , Jira Service Management, Zendesk). + Strong Intune Technology Doesn't… more
- NANA Regional Corporation (Alexandria, VA)
- …Desk , providing support for computer systems, networks, applications, infrastructure, help - desk services, databases, and other technologies. + Identify, ... SUVI is seeking a Service Desk Manager to oversee and manage Information Technology...+ Bachelor's degree in Computer Science, Information Systems, Business Administration , Information Technology, or equivalent work experience. + 9+… more
- TEKsystems (Austin, TX)
- …Candidate will receive monthly reviews on their performance so they know where they stand Skills Help desk , Help desk support, Chat Support, Windows 10 & ... VPN Troubleshooting, Remote Tools, Ticketing System, Knowledgebase Articles Top Skills Details Help desk , Help desk support,Chat Support,Windows 10… more
- Robert Half Technology (Jersey City, NJ)
- …in IT or equivalent experience. Experience - 3+ years in Service Desk / Help Desk with advanced troubleshooting; leadership/mentoring experience preferred. ... Description Our client is seeking a Senior Service Desk Technician to provide advanced technical support, mentor junior analysts, and ensure efficient incident… more
- Robert Half Technology (Berlin, WI)
- …Berlin, WI! In this role the ideal candidate will oversee their desktop support and help desk team to ensure the efficient delivery of technical solutions to end ... Description Job Title: IT Service Desk Lead Job Type: Full-Time (Permanent) Job Summary:...IT service management (ITSM) tools and ticketing systems, like ServiceNow or Zendesk. + Familiarity with automation and remote… more
- Amentum (Columbia, MD)
- Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If so, look no further. Amentum is seeking a **Systems Administrator / ... Service Desk ** to join our team of passionate individuals in...times to maintain operating efficiency. + Performs systems security administration functions, including creating user profiles and accounts on… more
- International Rescue Committee (New York, NY)
- Requisition ID: req58954 Job Title: Global Service Desk Manager Sector: Information Technology Employment Category: Regular Employment Type: Full-Time Gross ... Hybrid Job Description Job Overview/Summary: In the Global Service Desk Manager role you will be at the forefront...be crucial in maintaining IRC's esteemed reputation in providing help to our clients. Major Responsibilities: People Management +… more