- WillowTree (Boston, MA)
- …Principal, Strategy , you'll play a leading role at the intersection of Business Strategy, Customer Experience ( CX ), Technology, and User Experience in ... TELUS Digital acquired WillowTree, creating a combined firm with service offerings spanning Customer Experience and Digital Solutions. With a global team across… more
- Bristol-Myers Squibb Company (New Brunswick, NJ)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... of contact. The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely and… more
- Bristol-Myers Squibb Company (New Brunswick, NJ)
- …meet the HCPs expectations, the Institutional MHAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue, consistent ... limited to, partner portfolio aligned Therapeutic Areas Specialists (TAS) to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a… more
- Bristol-Myers Squibb Company (White Plains, NY)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...care resources. Other perks like tuition reimbursement and a recognition program. #LinkedIn Remote If you come across a… more
- SAP (San Francisco, CA)
- …Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management. SAP Customer Experience ( CX ) - Knowledge of e-commerce, sales, ... environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of...Customer Success board area and give you professional experience so that you can be ready to serve… more
- EchoStar (Englewood, CO)
- …Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary Our Customer Experience Operations (CXO) teams go above and beyond by simplifying ... providing support to our field agents. Job Duties and Responsibilities The Customer Experience Transformation (CXT) department is seeking a driven,… more
- Amazon (Seattle, WA)
- …and implement a comprehensive VoC strategy aligned with the organization's overall customer experience goals and objectives. This involves defining the scope, ... Sr . Program Manager to manage our Voice of Customer Mechanism. You collaborate with business and technical teams...insights, and develop strategies to enable stakeholder team address CX pain points and improve customer experiences.… more
- NuAxis Innovations LLC (Washington, DC)
- We are a federal IT company on a mission to make customer experience ( CX ) the center of every government solution. Technology is our Passion. People are our ... enterprise IT support services contract, ensuring the delivery of high-quality, customer -focused technology services across a dispersed and field-heavy user base.… more
- Purple Carrot (Needham, MA)
- …efforts to inspire people to eat more plants! As the Senior Product Manager, Customer Journey, you will own the end-to-end experience across the customer ... Senior Product Manager, Customer Journey We...journey across channels and devices. Build toward a cohesive experience across Web, iOS, and Android platforms. Customer… more
- Credit Genie (Plymouth Meeting, PA)
- …the end-to-end customer journey, optimizing agent performance, defining key customer experience metrics, establishing & integrating thoughtful AI solutions, ... customer satisfaction. You will also work closely with senior leadership to ensure customer insights and...and quality review initiatives to ensure scalable support operations. Customer Experience & Journey Ownership Own the… more
- Amazon (Seattle, WA)
- …You should have the experience and capability to prepare documentation for senior executives. Experience managing customer facing technical products and ... customer -focused search solutions and technologies. The Search Customer Experience team is responsible for the...for increasing discovery of Amazon strategic programs through search CX . You will define the CX vision,… more
- VML (New York, NY)
- …belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX ... specialist who can bridge the gap between data-driven insights and impactful customer experiences. If you thrive in a collaborative environment, are passionate about… more
- Gibraltar Industries (San Antonio, TX)
- … Service/Inside Sales Representative (CS/ISR) plays a key role in delivering exceptional customer experience by serving as the primary point of contact for ... phoned, and written sales orders. Under direction of the CX manager, works as the key point of contact...indicated below) High School Diploma or equivalent Years of Experience : 3-5 Area: Customer Service or Inside… more
- Vertafore (Denver, CO)
- …other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success ( CX ) bonus plans are a quarterly monetary bonus plan ... the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create,… more
- Tenstorrent (Austin, TX)
- …revenue recognition . Analyze CSAT, NPS, and support metrics with CX teams to uncover actionable insights. Deliver automation, dashboards, and data-backed ... and decision-making. This role is all about driving clarity-transforming revenue, customer , and product signals into sharp insights that accelerate the business.… more
- SageSure (Beaumont, TX)
- …Seek Producer Insights and Research To Enhance Decision Making: Partner with the CX and GTM teams to research and maintain individual producer engagement to ensure ... We're looking for someone who has: 6+ years of experience in GTM, sales, product growth, or market expansion... leading strategic product advocacy efforts and collaborating with senior business unit leaders to drive shared accountability and… more
- SAP (Plano, TX)
- …individual contributions, and a variety of benefit options for you to choose from. **About SAP Customer Experience ( CX )** SAP Customer Experience ( ... development, or consulting . Experience in or familiarity with the Customer Experience software market (SAP CX , Salesforce, Microsoft CX , ServiceNow,… more
- SAP (Plano, TX)
- …individual contributions, and a variety of benefit options for you to choose from. **About SAP Customer Experience ( CX )** SAP Customer Experience ( ... in the Customer engagement/Marketing/CRM business + Knowledge of the Customer Experience space with previous roles at SAP CX or similar providers like… more
- Amazon (Seattle, WA)
- …across our website, mobile and living room devices. As Sr . In-App Marketing & Customer Experience ( CX ) Manager, you will be part of Prime Video's ... Marketing team and own the In-App customer experience . You will drive a best-in class CX...and comfortable working effectively in a deadline-driven work environment. Sr . In-App Marketing & CX Manager duties… more
- Quickbase (Boston, MA)
- …our VP, GTM Operations, you will support the design and implementation of our Customer Experience ( CX ) strategy, which includes: team segmentation, coverage ... the Customer Success Management executive and the senior CX leaders to support the design...role, ideally you will have . 5+ years of experience in a Customer Success and Professional… more
