- Robert Half Technology (Jacksonville, FL)
- Description We are seeking a Senior Help Desk Analyst to join our IT support team. In this role, you'll serve as the first point of escalation for ... applications. + Act as an escalation point for junior Help Desk Analysts, providing guidance and advanced...technical support, with at least 1-2 years in a senior or escalation-level role. + Strong knowledge of Windows… more
- Trinity Health (Livonia, MI)
- …customers in resolving their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, ... password reset/unlocks, multi-factor authentication (MFA), resets printers/terminals and provides user education on all TIS supported systems and telecommunications. + Demonstrates an ability to understand the customer's needs through developed listening and… more
- Robert Half Technology (Salt Lake City, UT)
- …faculty, and partners have the necessary tech tools and support. Acting as a senior resource within the IT Support team, this role handles advanced user issues, ... mentors entry level team members, and collaborates across IT to resolve escalated concerns. Primary Responsibilities: Provide Tier 3 support and manage escalations. Assist with problem resolution alongside other IT specialists. Mentor and guide User Support… more
- Comcast (New York, NY)
- …a Comcast Company, is seeking a highly analytical and detail-oriented Senior Analyst to join our Deal Desk team, focusing on portfolio-level strategy and ... to establish Deal Desk pipeline reporting and provide weekly updates for senior sales leaders in pipeline meetings. + Support the Director in publishing Deal … more
- Henry Ford Health System (Detroit, MI)
- GENERAL SUMMARY/PRIMARY FUNCTION: The Senior ( Sr .) Application Analyst is responsible for participating in the overall design, implementation, training, ... design, implementation, and optimization of their specific application. The Sr . Application Analyst takes general direction from...of a team in resolving issues escalated through the Help Desk in a timely manner. Investigates,… more
- Covenant Health Inc. (Knoxville, TN)
- …will also require some minor rotational on-call after-hours and day shift coverage for help desk tickets, dealing with various issues and needs from end users ... minor on-call rotational coverage and day shift coverage for help desk ticket responses for all of...management experience. Licensure Requirement None Apply/Share Job Title Programmer Analyst Sr ID 4320284 Facility Covenant Health… more
- Stanford Health Care (Palo Alto, CA)
- …support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk . + Builds analytics. + Uses Tableau / SQL / ... Day - 08 Hour (United States of America) The Senior Clinical Data Analyst - Radiology plays...a Stanford Health Care job.** **A Brief Overview** The Sr Clinical Data Analyst -Radiology writes advanced reports… more
- Guthrie (Cortland, NY)
- …replaces hardware and software as required. This position will work together with the Help Desk and Network Operations Center (NOC) staff as appropriate to ... This is an ON-SITE position located in Cortland, NY. Summary: The Sr . Analyst , Desktop Support is responsible for the maintenance, installation, repairs and… more
- The Walt Disney Company (Burbank, CA)
- **Job Title:** Sr Analyst , Performance Marketing Performance Marketing is an internal cross-functional team within The Walt Disney Studios Marketing ... technologies. Performance Marketing includes Marketing Technology and Marketing Science who help drive innovation, but also includes Performance Marketing Strategy &… more
- Textron (Hunt Valley, MD)
- ** Sr \. Import Traffic Analyst ** **Description** **How We Care** At Textron Systems is part of Textron, a $14 billion, multi\-industry company employing 35,000 ... Provide reports as required and as requested to keep senior management informed of the operation and progress of...of problematic issues in coordination with local leadership, company desk procedures, and provide guidance on how to avoid… more
- Sony Pictures Entertainment (Culver City, CA)
- The Production & Studio Technology Services (PSTS) Team is seeking a Senior Business Analyst to join our IT Production Finance group . This position requires a ... in support of current and future efforts . The Senior Business Analyst will perform requirements analysis,...conjunction with and on behalf of the Global Service ( Help ) Desk . + Manage incidents on a… more
- City of New York (New York, NY)
- …success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations Specialist. Duties include: - Troubleshoot PO ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's...where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return...(1) Computer Specialist (SW) Level II, to function as Sr . Security Access Management Analyst , who will:… more
- AeroVironment (Simi Valley, CA)
- **Worker Type** Regular **Job Description** **Job Duties & Responsibilities** **The Sr . BRM Analyst (Oracle Applications - MFG, Operations)** will develop, ... the data set for trends or answers that will help improve the business + Monitors technology planning and...Experience working with Oracle Support + Experience with Service Desk ticketing System **Other Qualifications & Desired Competencies** +… more
- Two95 International Inc. (Wayne, PA)
- Title : Sr IT Support Analyst Location : Wayne,...$Open (Best Possible) YOU'RE GOOD AT: + Monitoring JIRA Help Desk system for work intake from problem ... tickets to service requests + Providing Tier 1-3 hardware support on Apple, HP, Lenovo, Microsoft laptop systems + Providing Tier 1-3 software end user support in Windows, Mac OS, VoIP, WebEx, and other software as needed + Provide Tier 1-3 support in… more
- City of New York (New York, NY)
- …success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Vendor Management Specialist. Duties include: - Performing delegated ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's...where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts… more
- City of New York (New York, NY)
- …which inhibit task completion or the overall success of critical initiatives. Service Desk Operations is seeking Senior Analyst / Engagement Specialist. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's...where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts… more
- Stanford Health Care (Palo Alto, CA)
- …you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Implement changes using documented procedures that… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... service-oriented environment, where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts in their… more
- DATAMAXIS (Northbrook, IL)
- …to inquiries from business partners, requests from users, support calls/tickets escalated by help desk . + Author and maintain knowledgebase for the effective ... Job Description: The Business Systems Analyst Lead role will support discovery workshops with our business stakeholders and document technical specifications and… more