- Omni Hotels (Dallas, TX)
- …+ Administer and manage the Zoho ticketing across the Omni environment + Promoting the service desk with senior leadership and working to ensure that it ... that enables us to perpetuate our family atmosphere. Job Description The Manager, IT Service Desk is responsible for managing and mentoring our IT Service … more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a...ticket data, with the ability to report out to senior managers and legal colleagues in urgent situations that… more
- Cargill (Atlanta, GA)
- …day. Join us and reach your higher purpose at Cargill. **Job Purpose and Impact** The Sr . Director, Service Desk & Field Services leads the global strategy, ... of enterprise end-user support services. This role combines deep technical expertise in Service Desk & Field Services with visionary leadership to disrupt and… more
- City of New York (New York, NY)
- …task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations Specialist. ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- City of New York (New York, NY)
- …, assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to ... work schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for...unresolved issues, with the ability to report out to senior leaders and legal colleagues in urgent situations that… more
- Herc Rentals (Bonita Springs, FL)
- Service Desk Analyst I Apply now "...Provide top-tier customer support for all Herc users, including Senior and C-Level management + Be able to ask efficient ... 10,200 employees in North America as of June 30, 2025. **Job Purpose** As a Service Desk Analyst, you will be the main liaison between our employees and the IT… more
- General Dynamics Information Technology (Arlington, VA)
- …**Job Description:** At GDIT, people are our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and ... accurate documentation to support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations, compliance issues,… more
- SAIC (Fort Huachuca, AZ)
- **Description** SAIC is seeking a ** Service Desk Team Manager, onsite, at Ft Huachuca, AZ** to support the **US Army Enterprise Service Desk .** **NOTE: ... defined objectives and policies + Communicate with other departments, senior management, functional peer groups, technical staff and customers...service skills and be well versed in the Service Desk environment + Strong understanding of… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service Desk ... supported technologies. + Escalate more complex technical issues to senior -level technicians. + Work under the direction of the...technicians. + Work under the direction of the local Service Desk Lead as part of an… more
- City of New York (New York, NY)
- …inhibit task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Vendor Management Specialist. ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- City of New York (New York, NY)
- …any issues which inhibit task completion or the overall success of critical initiatives. Service Desk Operations is seeking Senior Analyst / Engagement ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- Terracon (Olathe, KS)
- …simple issues and escalates issues that cannot be resolved in 20 minutes to either a more senior IT Service Desk level or tier 2 support. + Create, modify ... + Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. + Open and/or close work orders… more
- NTT America, Inc. (Knoxville, TN)
- …adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate- Healthcare Clinical Service Desk - Call Center- ... Include: + This position will be a part of our Provider Clinical Service Desk , as an agent primarily handling inbound customer calls. This is a call… more
- Robert Half Technology (Jersey City, NJ)
- Description Our client is seeking a Senior Service Desk Technician to provide advanced technical support, mentor junior analysts, and ensure efficient ... best practices for handling complex cases. Reporting & Documentation - Track service desk metrics, generate performance reports, and document resolutions for… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... * Receive and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step guidance and support and coordinate… more
- Hatch (Pittsburgh, PA)
- IT Service Desk Technician Intern (Summer 2026)Apply now " Apply now + Apply Now + Start apply with LinkedIn Start + Please wait Date:Oct 4, 2025 Location: ... students local to the Pittsburgh area for an IT Service Desk Intern for our Pittsburgh, PA...with other technicians/engineers on projects + Provide support to Senior Engineers and Designers as and when needed What… more
- Geisinger (Danville, PA)
- Job Summary In a 24/7/365 environment, the Service Desk Technical Analyst is responsible for the performance of tasks related to Geisinger IT hardware, ... implementation, go-live and operational support, and maintenance. The IT Service Desk serves as a front-line and...dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of… more
- OhioHealth (Columbus, OH)
- …more - in our careers and in our communities. **Job Description Summary:** The IT Endpoint Service Desk Agent reports to the Manager of IT Service Desk ... continuous improvement opportunities exist. Works with the Manager and Sr Technicians to refine their customer service ...and Sr Technicians to refine their customer service skills and recommended areas for improvement. Attends customer… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37918 **Summary** ** Service Desk Technician Tier 2** **Washington, DC** Are you ready to enhance your skills and build your career in a rapidly ... career to the next level! SecuriGence is seeking a ** Service Desk Technician Tier 2** to join...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more