- OhioHealth (Columbus, OH)
- …more - in our careers and in our communities. **Job Description Summary:** The IT Endpoint Service Desk Agent reports to the Manager of IT Service ... continuous improvement opportunities exist. Works with the Manager and Sr Technicians to refine their customer service ...and Sr Technicians to refine their customer service skills and recommended areas for improvement. Attends customer… more
- ASM Research, An Accenture Federal Services Company (Honolulu, HI)
- …roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, ... in mentoring junior team members and accept mentoring from senior team members. + Other supporting duties as directed....Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. +… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.Seeks opportunities to improve ... basic issues using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate. + Assists with monitoring and tracking… more
- NTT America, Inc. (Knoxville, TN)
- …adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate- Healthcare Clinical Service Desk - Call Center- ... Include: + This position will be a part of our Provider Clinical Service Desk , as an agent primarily handling inbound customer calls. This is… more
- NTT America, Inc. (Nashville, TN)
- …can grow, belong and thrive. **Your day at NTT DATA** The Managed Services Service Desk Agent is a senior service desk resource and the first ... handling resulting incidents or service requests. The Managed Services Service Desk Agent applies standard operating procedures, in line with… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure ... or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer satisfaction is maintained… more
- Guest Services (Wakulla Springs, FL)
- Compensation Amount: 14.00 USD Hourly Job Summary: The Front Desk Agent must have the ability to perform all desk attendant functions including checking ... to work Part-Time in Housekeeping and Part-Time as Front Desk Agent , split 50/50, to create a...+ Reading and writing work-related documents in English. + Speech recognition and clarity, including the ability… more
- Guest Services (Naples, FL)
- Compensation Amount: 24.00 USD Hourly Job Summary: The Front Desk Agent must have the ability to perform all desk attendant functions including checking ... (3 guest suites). + Assist in coordinating the Front Desk , Housekeeping & Maintenance Departments. + Responds to guest...+ Reading and writing work-related documents in English. + Speech recognition and clarity, including the ability… more
- Amgen (Thousand Oaks, CA)
- …CA.** **Build and scale the AI operational support framework using the Amgen Service Desk , Executive Support teams, Champions Network and internal product team ... **Digital Product Sr Manager (AI Adoption Lead)** **Location:** **Thousand Oaks,...domain experts. You will translate the potential of LLMs, agent -based AI, and ML platforms into high-impact solutions for… more
- Guest Services (Mount Rainier, MD)
- Compensation Amount: 17.25 USD HourlyThe Lead Front Desk Agent must have the ability to assist in the supervision of front desk clerks and operations ... have strong customer services skills and ensure excellent guest service is provided. This position reports to the General...extended periods and to climb steps occasionally . + Speech recognition and clarity, including the ability… more
- Amentum (Washington, DC)
- Amentum is seeking a ** Senior ** ** Desk Officer** to support our US Department of Energy and Counterintelligence (DOE-IN) contract. Positions will be based in the ... Washington, DC area. **Responsibilities** Serves as Desk Officer, specific duties and functions include, but are not limited to, the following: + Daily case… more
- Guest Services (Biwabik, MN)
- …long periods of time. + Ready and writing work-related documents in English. + Speech recognition and clarity, including the ability to understand the speech ... systems, handling cash responsibly, and delivering consistent, high-quality customer service that reflects company hospitality standards. Job Description: ESSENTIAL… more
- Mount Sinai Health System (Greenlawn, NY)
- …Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments for ... less experienced staff. This individual assists the Supervisor in oversight of front desk and office activity, or functions as point of contact in the Supervisors… more
- The Walt Disney Company (Anaheim, CA)
- …leader who thrives on excellence, innovation, and the pursuit of greatness. The Senior Dining Room Manager is an advanced leadership position that is responsible for ... and safeguard our brand. This role strives to deliver world-class Guest service standards; recognizes/coaches Cast behaviors; and manages the business through Key… more
- Vexterra Group (Bethesda, MD)
- …Jenkins, Ansible, Salt, etc. * Knowledge of Atlassian software such as JIRA, JIRA Service Desk , Confluence, Bitbucket, HipChat, etc. * DoD 8570 IAT II ... Vexterra Group is currently searching for a Senior Systems Integrator Engineer to provide the following systems support in Reston VA or Bethesda, MD office: You will… more
- Aegon Asset Management (Cedar Rapids, IA)
- …make the most of what's important to them. We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit ... visitors with a broad range of inquiries. Provide phone/front desk coverage as needed. + Support large and/or complex...hours annually for employees in their first year of service . + Ten (10) paid holidays per year (typically… more
- Steampunk (Mclean, VA)
- …solutions, modernize infrastructure, and guide our **Customer Success and IT Support Desk ** team to deliver stellar service . **Contributions** **What You'll Do** ... **Elevate Support:** Manage, mentor, and support the IT Support Desk and Customer Success teams to ensure a frictionless...Engineering, or related technical field + **7+ years** in senior IT engineering roles with deep expertise in Microsoft… more
- Moses/Weitzman Health System (Middletown, CT)
- …program/project management, performance improvement activities, and the help/services support desk . Ability to work effectively with external information security ... in strategic and operational governance processes as a member of the senior leadership team. + Provide strategic and operational IT leadership in defining… more
- Modernizing Medicine (Boca Raton, FL)
- …fine-tuning, prompt engineering, retrieval-augmented generation) + Autonomous AI Agents and multi- agent systems + Generative AI (text, vision, speech , or ... Records (Gold) + 2024 Stevie American Business Award (Silver), New Product and Service : Health Technology Solution (Klara) Who we are: We Are Modernizing Medicine… more
- Modernizing Medicine (Boca Raton, FL)
- …Records (Gold) + 2024 Stevie American Business Award (Silver), New Product and Service : Health Technology Solution (Klara) Who we are: We Are Modernizing Medicine ... + Partner with the Automation and AI Manager and Senior Systems Analyst to establish solution technical design +...deliver enhancement initiatives + Act as a change enablement agent along with business stakeholders to drive change across… more