- Georgia Systems Operations (Tucker, GA)
- …developing and maintaining system policies and processes to support the IT service desk functions. This position is directly accountable for the timely ... leadership and strategic direction for the Shared Services IT's Service Desk function, supporting GSOC, GTC, and...services for OPC, GTC, GSOC, and the Members. + Administration - Manages the execution of routine departmental tasks.… more
- City of Detroit (Detroit, MI)
- Service Desk Analyst 2-3 Print (https://www.governmentjobs.com/careers/detroit/jobs/newprint/4966161) Apply Service Desk Analyst 2-3 Salary $41,958.00 ... reversion rights for internal candidates. ESSENTIAL JOB FUNCTIONS: The Service Desk Analyst 2-3 provides support to...in one of the IT disciplines (ie networking, database administration , systems or applications support, GIS or… more
- CalSTRS (Sacramento, CA)
- …Client Technology Services, Technology Disaster Recovery, Network Infrastructure, Service Desk and System & Security Administration . The CalSTRS ... Job Posting: Service Desk Analyst State Teachers' Retirement System ...a variety of duties in support of Technology Services systems . The Service Desk is… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a...onboard staff to ensure all can provide quality customer service on procurement, contracting and system related… more
- MPR Associates (Alexandria, VA)
- …for MPR computers, operating systems , application software, telephones, and video conferencing systems . The Service Desk Analyst is expected to take ... consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT...are a plus. + Prior experience with Office 365 administration and active directory a plus. Skills The ideal… more
- ManTech (Herndon, VA)
- …(DMV) area** . This role is responsible for managing the entire service desk operation for network, cloud/platform/ system /application, and cybersecurity ... **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager** to join our...+ Bachelor's degree in Information Technology, Computer Science, Business Administration or a related field + 8+ years of… more
- TekSynap (Washington, DC)
- …and future operational needs of the US International Trade Commission's IT users and their systems . Our Service Desk is the Single Point of Contact (SPOC) ... request tickets and provide daily updates. + Provide a service desk call center support from 0600...follow a defined checklist prior to production deployment ensuring systems are fully patched, anti-virus software and System… more
- CACI International (Forest Heights, MD)
- Service Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... * * * **The Opportunity:** CACI is seeking a Service Desk Analyst to support an existing...Ability to perform in-depth troubleshooting skills on Windows Operating Systems , Microsoft Office products, and various Internet browsers to… more
- NANA Regional Corporation (Alexandria, VA)
- …+ Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems , networks, applications, infrastructure, help- ... SUVI is seeking a Service Desk Manager to oversee and...SCI eligibility. + Bachelor's degree in Computer Science, Information Systems , Business Administration , Information Technology, or equivalent… more
- TEKsystems (Davenport, IA)
- … system , Application support Top Skills Details azure,windows server,Troubleshooting, Service desk ,Customer service ,Phone support,Servicenow,Office 365 ... Description Job Description The Service Desk Analysts role within our...troubleshoot workstations, server and network related issues - Perform systems administration for Office 365, Windows Servers,… more
- IT1 (Tempe, AZ)
- …a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated Service Desk Technician I to join our Service Desk ... team and culture we have here at iT1! The Service Desk Technician I is responsible for...in troubleshooting Outlook. + Provides support for Microsoft Operating Systems (Windows 7, Windows 10, Windows 11). + Provides… more
- NTT America, Inc. (Fargo, ND)
- …organization, apply now. We are currently seeking a Helpdesk Senior Associate- Healthcare Clinical Service Desk - Call Center- REMOTE to join our team in Fargo, ... position will be a part of our Provider Clinical Service Desk , as an agent primarily handling...a fast-paced environment Basic Qualifications Minimum 1 year Healthcare Systems -Customer Service This position is only available… more
- AeroVironment (Simi Valley, CA)
- …position is the first point of contact for users who contact the service desk team through phone, email and ticketing system to ensure that users receive ... assist in the installation, implementation, and upgrades of internal systems and maintain a tracking system for...and technical guidelines relating to IT + Completes daily service desk activities monitoring ticketing system… more
- TEKsystems (Austin, TX)
- …use of Knowledge management * Required Experience: 2+ years of experience working in a service desk or customer service environment Minimum 1 year technical ... concurrent chat sessions at a time Working knowledge of PC technical support, systems administration , networking, Windows and Mac OS Bachelor's or Associates… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central...responding to incoming inquiries - - through our ticketing system - - related to MOCS systems … more
- Banc of California (Los Angeles, CA)
- …providing technical support to users of the company's network, software, and computer systems , performing routine Service Desk tasks, and participating in ... groups, and more. TOGETHER WE WIN(R) **THE OPPORTUNITY** The Service Desk Support Specialist II is responsible...established service level guidelines. + Completes routine system or user administrative tasks such as… more
- TEKsystems (Minneapolis, MN)
- Attention!! We are hiring a Tier 2 Service Desk Analyst for a Global IT Infrastructure Consulting Company! Description The Service Desk Analysts role ... and enjoy the challenge of real responsibility. As a Service Desk Analyst, you will work directly...troubleshoot workstations, server and network related issues + Perform systems administration for Office 365, Windows Servers,… more
- Robert Half Technology (Jersey City, NJ)
- Description Our client is seeking a Senior Service Desk Technician to provide advanced technical support, mentor junior analysts, and ensure efficient incident ... best practices for handling complex cases. Reporting & Documentation - Track service desk metrics, generate performance reports, and document resolutions for… more
- Crate & Barrel (Northbrook, IL)
- …We're looking for a driven professional with an inclusive mindset to join our team as a Service Desk Technician. The Service Desk Technician acts as the ... the organization and provides multi-tiered support for associates via phone, email and self- service . The Service Desk Technician provides level one technical… more
- Cayuse Holdings (Jefferson City, MO)
- …MacOS and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example Service Catalog updates and maintenance, ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse...support or IT support. + Experience with ServiceNow IT Service Management System . + Customer service… more