- Percepta (Dearborn, MI)
- …real-time technical assistance to reduce the total number of claims requiring technical escalation and reduce the total number of contacts per claim*Provide ... Percepta, we bring first-class service across each market we support. As a Technical Support Specialist working in Corktown/Detroit, MI, you'll be a part of creating… more
- American Honda Motor Co Inc (Raymond, OH)
- …to ensure mechanical, electrical, and software requirements are fulfilled. Work with Technical leadership when technical escalation is necessary. Follow ... system simulations and testing of system components with approval from technical leadershipProject management and evaluation reporting for responsible… more
- Percepta (Melbourne, FL)
- …resources including Dealers, Team Leaders, Subject Matter Experts (Sales and Technical ), Field Service Engineers, and Concern Resolution SpecialistsTRUSTAct as a ... up on issues or concerns to the point of escalation or resolutionWhen providing information, check for understanding and...to build strong professional relationships with dealer and field management and adapt approach to different management … more
- Amerant Bank (Coral Gables, FL)
- …any KYC/KYA or CDD/EDD exceptions noted by the CDD/EDD Unit.Monitor timeliness of account closures. For cases in which the business line is requesting consideration ... for the account to remain open, the liaison is to review...the business officer and forward the case to BSA Management in a timely manner such that a decision… more
- Windstream (Atlanta, GA)
- …employees, and representing BTAC in various company initiatives. Assist newer employees with technical troubleshooting and serve as an escalation point for them. ... the Role: The successful candidate will serve as a technical lead for the Broadband Technical Assistance...via phone with business data customers, customer IT personnel, account team managers, and sales engineers. What you'll do:… more
- Fidelity TalentSource LLC (Boston, MA)
- …Team\u00A0\u202F\u00A0Strategic Advisers LLC (SAI) is a leading innovator of managed account solutions for Fidelity Investments and currently the #3 ranked Managed ... Account platform in the industry.\u00A0\u00A0 SAI has experienced tremendous...offerings within SAI.\u00A0 \u00A0\u00A0\u00A0Serve as a key point of escalation for issue resolution & service recoveries for the… more
- Ampcus, Inc. (Indianapolis, IN)
- …Read, analyze, and interpret general business documents (terms and conditions, technical procedures). Ensure compliance and consistency with business policy and ... new and existing contracts, invoicing, site surveys, regulatory requirements and account information. Work with Sales Professional for day-to-day activities specific… more
- Dexian - DISYS (Center Point, IN)
- …Read, analyze, and interpret general business documents (terms and conditions, technical procedures). Ensure compliance and consistency with business policy and ... new and existing contracts, invoicing, site surveys, regulatory requirements and account information. Work with Sales Professional for day-to-day activities specific… more
- Percepta (Melbourne, FL)
- …* Request additional information from the repair facility (digital photos, technical escalation or physical inspection) when automotive knowledge indicates ... products and prior approval process * Ability to utilize web based technical service information to complete the claim adjudication process * Excellent negotiation… more
- Arthrex (Naples, FL)
- …Vision InsuranceCompany-Provided Life InsuranceVoluntary Life InsuranceFlexible Spending Account (FSA)Supplemental Insurance Plans (Accident, Cancer, Hospital, ... orthopedics. Arthrex is actively searching for an Engineer II, Quality Event Management who is responsible for driving product improvements through performing and… more
- Arthrex (Naples, FL)
- …Vision InsuranceCompany-Provided Life InsuranceVoluntary Life InsuranceFlexible Spending Account (FSA)Supplemental Insurance Plans (Accident, Cancer, Hospital, ... Objective:The Travel Manager is responsible for the quality driven and efficient management of the Arthrex travel program for employees and guests of the… more
- Windstream (Richmond, TX)
- …or an equivalent combination of education and professional level related Engineering/ Technical experience. A valid driver's license. Change management skills ... local operations. Provide direction, advice, and mentorship to the management team and staff on issues and assist in...capital targets and goals. Serve as a point of escalation for OSP issues, drive resolution by inserting influence,… more
- Windstream (Live Oak, FL)
- …function of this position. It will also be a central point of escalation for these permitting agencies. Manages, coordinates, and negotiates with senior level ... executive level of staff and political representatives for municipal governments management personnel, to include executive levels. Includes document research of… more
- Palo Alto Networks (Santa Clara, CA)
- …a small but growing team that will benefit from out of box thinking and technical insight. The ideal Principal Engineering Escalation Engineer has a mix and ... you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees,...background of customer management and broad and deep technical skills… more
- Red Hat (Columbus, OH)
- … environments to run efficiently, so they can focus on growing their businesses. Technical account management is a premium support offering that builds, ... system engineer to join us remotely as a Platform Technical Account Manager (TAM) in the Central...work closely with our engineering, research and development, product management , and technical support teams to debug,… more
- SHI (Columbus, OH)
- …scope requests for customer environments. + **Preferred Skills:** + 5+ years in a Technical Account Management , Engineering, or similarly technical role ... others, to address customer needs + Serving as an escalation point for customer concerns + Collaborating with the...work experience + Minimum of 3 years in a Technical Account Management , Engineering, or… more
- RELX INC (Atlanta, GA)
- …amongst their peers. About the Role LexisNexis Risk Solutions is seeking a Technical Account Manager with a background in providing customer software support ... contact for an assigned client base product line responsible for overall account management , troubleshooting with the customer, ensuring optimization of… more
- Google (Atlanta, GA)
- …cloud operations (eg, launch or capacity planning, product release management ), technical support, escalation management , or IT consulting. Preferred ... Excellent written and verbal communication, presentation, problem-solving, and client management skills. As a Technical Account...problem-solving, and client management skills. As a Technical Account Manager (TAM), you will help… more
- RELX INC (San Jose, CA)
- …maintenance, testing, and post-deployment support. + Determining when software or technical issues need escalation . Responding to customers' initial questions ... Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management . You can learn more about LexisNexis Risk at the link below,… more
- Microsoft Corporation (Raleigh, NC)
- …our technology and innovation. Together we make a difference. As the Customer Success Account Management - Manager, you lead a high-performing team of seasoned ... through your leadership with business, customer, and team growth! The Customer Success Account Management - Manager is accountable for end-to-end service program… more
