- Citizens (Pittsburgh, PA)
- Description As a Chat/ IVR Platform Customer Business Analyst , you will play a vital role in bridging the gap between our innovative chat/ IVR platform's ... to ensure continuous improvement of the chat platform. + IVR production validation to ensure features and functionality are...a liaison or customer service role, preferably within a technology or banking environment. + Strong understanding of chat… more
- altafiber (Cincinnati, OH)
- …connecting what matters for more than 150 years. We are a leading technology company that delivers integrated communications solutions to residential customers ... **Position** : Business Analyst Project Manager **Location** : Cincinnati, OH **Job...issues: problems acquiring data, ideas for enhancements, application of technology , and general support + Manage consultants and development… more
- NextEra Energy (Juno Beach, FL)
- **Workforce Optimization Analyst ** **Date:** Jun 18, 2024 **Location(s):** Juno Beach, FL, US, 33408 **Company:** NextEra Energy **Requisition ID:** 80280 is the ... residential clean energy solutions provider, EverBright brings together finance and technology to provide customers with an all-in-one solution for powering their… more
- ManpowerGroup (Williston, ND)
- **Role :** Network Tech Support Analyst **Location** : East Williston, ND 58801Onsite) **Duration :** 12+ Months long term contract Pay range : $45 - $50/Hr . on W2. ... **Job Description** Infrastructure, Analyst , Network Technical Support Develop and perform implementation activities...and deliverables Develop and maintain process for hand-over of technology and service to Operations Develop and maintain Network… more
- Spectrum (Charlotte, NC)
- New technology enthusiast. Customer advocate who is passionate about creating great end-user experiences. Tech-savvy, collaborative, and innovative. Did we just ... to automate the customer service experience. Our engineers utilize interactive voice response ( IVR ) and Chatbot to give customers the help they need without human… more
- Ferguson Enterprises, LLC. (Huntington Beach, CA)
- …of configurations both remotely and on-site. + Implements campaigns, dialing strategies, IVR scripts, and workflow rules consistent with the corporate objectives. + ... partners to develop successful strategies to convert their leads, and use technology platforms for reporting and visibility. + Leading our key accounts with… more
- Sacramento Municipal Utility District (Sacramento, CA)
- Title: Enterprise Communications /Telecom Developer (Repost) Department: Unified Communications , Corporate Network & Data C Location: Sacramento, CA, US, ... 95819-4628 Category: Information Technology /Telecommunications **Minimum Pay Rate:** $111,092.80 **Maximum Pay Rate:** $147,201.60...join SMUD as a key member of our Enterprise Communications team as we converge our contact center operations… more
- Spectrum (Charlotte, NC)
- New technology enthusiast. Customer advocate who is passionate about creating great end-user experiences. Tech-savvy, collaborative, and innovative. Did we just ... to automate the customer service experience. Our engineers utilize interactive voice response ( IVR ) and Chatbot to give customers the help they need without human… more