- Wayfair (Boston, MA)
- …out of our Boston office on a hybrid schedule. Who We Are: The GPS/ Agent Experience - ServiceHub team is responsible for enhancing the internal tools and workflows ... Wayfair's customer service agents. Our mission is to drive improved agent engagement, streamline resolution processes, and ultimately boost customer satisfaction… more
- Montage Marketing Group (MD)
- …resolution of tickets upon first contact. + Proactively communicates with Lead and Manager when ticketing volume challenges arise; takes personal ownership of ... Job Title: Operations Center Help Desk Agent Location: Hybrid - Rockville, MD and home...participant-focused responses to grant research fellowship stakeholders in a ticketing system environment. This is a full-time, exempt position… more
- Delta Air Lines, Inc. (New York, NY)
- …current role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for consideration. ... transported on time, every time, safely. As a Ticket/Gate Agent , you will be the first to greet our...go, and assist them on the computer with their ticketing and baggage check-in process. This position is an… more
- Live Nation (Tacoma, WA)
- …AGENTLocation: Tacoma, WashingtonDivision: Ticketmaster NA (Support & Ops)Line Manager : Box Office ManagerContract Terms: Seasonal/Casual, part-time casual position ... are searching for individuals to fill several Box Office Agent roles in the Tacoma area to servicevarious events....(BEHAVIOURAL SKILLS) + Basic foundation and understanding of event ticketing + Strong verbal and written communication skills +… more
- House of Blues (New Orleans, LA)
- …Media & Sponsorship and Artist Nation Management. Ticketmaster is the global event ticketing leader with nearly 465 million tickets sold and more than 12,500 clients ... in a courteous and safety-minded manner, bringing it to the attention of the manager + Receive payment and process cash, credit card or Travelers check transactions… more
- Montage Marketing Group (MD)
- Job Title: Operations Center Help Desk Manager Location: Hybrid or Remote Employment Type: Full-time, Exempt Salary: $75,000-$85,000 Annually Are you a seasoned ... Customer Service Help Desk Manager looking for a great opportunity to support a...program? Are you able to design and develop efficient ticketing processes that exceed service level agreements and client… more
- EchoStar (Englewood, CO)
- …to our field agents. **Job Duties and Responsibilities** The Ticketing App (Case Manager ) is an essential application on the agent desktop, part of our App ... deliver solutions and providing a world-class customer experience. Essentially, the Case Manager App team exists to eliminate any barriers an application might… more
- Sprinklr (MA)
- …our culture here: The Sprinklr Way. **Job Description** The **Technical Success Manager (TSM) - Service** owns the strategic technical relationship with Sprinklr's ... and Support Transformation leads. + Map legacy operations (telephony, IVR, ticketing , WFM) into modern Sprinklr-enabled workflows using AI routing, unified … more
- Google (Mountain View, CA)
- …web-based portals, backend systems built on Salesforce, fiber management systems, customer agent and ticketing tools, and object storage services (OSS). Because ... and application of cloud platforms. **Role Description:** As a Senior Technical Program Manager (TPM), you will work on projects related to Salesforce and Cloud… more
- Publicis Groupe (Los Angeles, CA)
- …Publicis Groupe agencies we support at http://www.publicisresources.com/. **Overview** The Manager of Facilities Operations drives day-to-day office operations. This ... manage a team of Facilities professionals, communicate well, be a change agent , and be exceptionally organized. **Responsibilities** + Manage a Facilities Staff… more
- Walmart (Bentonville, AR)
- …Global People, you immerse yourself in our culture, becoming a trailblazer and a true agent of influence. About the Role: We're seeking a Senior Manager to ... teams + Familiarity with JIRA, Confluence, ServiceNow, Wrike or other ticketing /project management tools + Ability to work across multiple recruiting models,… more
- Ventura County (Ventura, CA)
- …the County budget, day-to-day operations, and to advise, assist, and act as an agent for the Board of Supervisors in all matters under the Board's jurisdiction. THE ... help desk tickets in a timely and efficient manner using ServiceDesk Plus ticketing software. + Assists with backup/recovery using Veeam software. + Supports and… more
- GCI Communication Corp (Anchorage, AK)
- …and other dispatch teams inside of GCI. Coordinate and create tickets in multiple ticketing systems supported by GCI. Contact clients via phone and email for all ... Agents and On-Call employees. + Responsible for rural support agent coordination, including administering employee compliance, maintaining appropriate documentation,… more
- Teleperformance USA (North Lauderdale, FL)
- …**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... role requires communication and reporting via emails, messaging applications, work order ticketing systems, writing incident reports, etc.** + **Ability to read and… more
- Live Nation (TX)
- …Location: Texas, Arizona, West Virginia Division: Ticketmaster Global Fan Support Line Manager : EVP, Fan Support Contract Terms: Permanent, Full Time, 40 hours/week, ... passionately delivering world-class service to fans and clients alike. As the leading ticketing marketplace, we set the standard for an exceptional fan experience by… more
- General Dynamics Information Technology (Albuquerque, NM)
- …is the Executive Agent for the Joint Staff Nuclear Weapons Stockpile Manager and is assigned the responsibility for maintaining the DoDs national nuclear weapons ... Administration **Skills:** Computer Systems,End User Support,Information Technology (IT) Services,Trouble Ticketing **Certifications:** CompTIA - Security+ CE - CompTIA **Experience:**… more