- Wayfair (Boston, MA)
- …team from both a technical and performance perspective, driving improvements in system reliability, usability, and agent efficiency. + Collaborate closely with ... managing high-performing software engineering teams delivering impactful user-facing or agent -facing products. + Experience building backend systems using… more
- Montage Marketing Group (MD)
- …professional, and participant-focused responses to grant research fellowship stakeholders in a ticketing system environment. This is a full-time, exempt position ... Job Title: Operations Center Help Desk Agent Location: Hybrid - Rockville, MD and home...contact. + Proactively communicates with Lead and Manager when ticketing volume challenges arise; takes personal ownership of efficient… more
- Alaska Airlines (Los Angeles, CA)
- …that are all designed to take you places. **Role Summary** The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS). ... responds to guest inquiries and performs various tasks in ticketing , check-in, and boarding areas. This is a union...challenges, and rewards of being an Alaska Customer Service Agent here are some of our incredible Alaska employees.… more
- NCR VOYIX (Annapolis, MD)
- …technical support. + Documentation and incident management using the USPS 'ServiceNow ticketing system . + Ordering replacement parts. + Other customer support ... standard MS command line and Powershell utilities, ServiceNow Incident Management system , Knowledge Base Systems , hardware troubleshooting Summary of Duties:… more
- AAA Mid Atlantic (Forks, WA)
- Become a Corporate Travel International Agent with AAA Club Alliance! We are seeking an experienced Corporate Travel International Agent to join our dynamic ... to requests for domestic and international price quotations utilizing automated system (s) for international itineraries; queues to rate desk when appropriate. +… more
- ZOLL Medical Corporation (San Diego, CA)
- …support and data retrieval from AEDs + Reporting issues through the Rescue Ready Services Ticketing System + Assist as needed with special projects in the field ... to assist with AED swap outs. Essential Responsibilities: + A Rescue Ready Service Agent is responsible for an assigned number of AEDs in a defined geographic… more
- Google (Mountain View, CA)
- …customer web-based portals, backend systems built on Salesforce, fiber management systems , customer agent and ticketing tools, and object storage ... and program management for our Engineering teams. Our Fiber systems leverage cloud-based deployment environments requiring our TPMs to...applications on BSS and OSS, brought forth by the Systems and Tools teams. You'll launch new programs in… more
- Horizon Air (Pullman, WA)
- …all designed to take you places. **Role Summary** The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions ... Assist guests with travel needs (eg, answering inquiries, baggage, ticketing , checking-in passengers and boarding flights) in a fast-paced...in the Life of a Horizon Air Customer Service Agent press play on the video above. If the… more
- Pacific Aviation (Seattle, WA)
- …If so, Pacific Aviation wants YOU on our team as an Airline Customer Service Agent at the Seattle - Tacoma International Airport At Pacific Aviation, we take pride ... exceptional service to some of the world's finest airlines. As a Customer Service Agent , you'll play a crucial role in ensuring a smooth airport journey for… more
- Pacific Aviation (Los Angeles, CA)
- …If so, Pacific Aviation wants YOU on our team as an Airline Customer Service Agent at Los Angeles International Airport (LAX)! At Pacific Aviation, we take pride in ... exceptional service to some of the world's finest airlines. As a Customer Service Agent , you'll play a crucial role in ensuring a smooth airport journey for… more
- House of Blues (San Diego, CA)
- …and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients ... of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we...knowledge of basic computer operation and Point of Sales systems + Skill in guest relations, phone etiquette, cash… more
- Live Nation (Tacoma, WA)
- …the Ticketmaster Point of Sale system + Working with Archtics and TM Host systems on a regular basis + Balance and account for cash and credit card receipts from ... are searching for individuals to fill several Box Office Agent roles in the Tacoma area to servicevarious events....(BEHAVIOURAL SKILLS) + Basic foundation and understanding of event ticketing + Strong verbal and written communication skills +… more
- Delta Air Lines, Inc. (New York, NY)
- …mission to ensure cargo is transported on time, every time, safely. As a Ticket/Gate Agent , you will be the first to greet our customers, guide them to where they ... go, and assist them on the computer with their ticketing and baggage check-in process. This position is an...through this site, apply for jobs through Delta's online system , or at any point in the selection process.… more
- Insight Global (Miami, FL)
- …Minimum 2 years Customer Service experience Experience with Zendesk, Freshdesk or other ticketing systems Experience in a tech environment null We are a ... largest quick service restaurant companies with more than $40 billion in annual system -wide sales and approximately 30,000 restaurants in over 100 countries is in… more
- House of Blues (New Orleans, LA)
- …Media & Sponsorship and Artist Nation Management. Ticketmaster is the global event ticketing leader with nearly 465 million tickets sold and more than 12,500 clients ... Communicate drink orders to bar through Point of Sales system + Deliver drinks, maneuvering trays through large crowds...alcohol service, drink recipes and garnishes, point of sales systems + 3 years work experience interacting with people… more
- Ventura County (Ventura, CA)
- …Methods used to communicate with users (in-person, phone, remote tools) E) Any experience with ticketing systems (name the system , eg, Service Desk Plus) F) ... operations, and to advise, assist, and act as an agent for the Board of Supervisors in all matters...an enterprise environment. + Demonstratable experience with help desk ticketing systems (EG ServiceDesk Plus or similar).… more
- Montage Marketing Group (MD)
- …clients on project progress. + Trouble shoot ServiceNow system issues, minimizing system and support agent down time. Customer Support Excellence + Ensure ... research grant program? Are you able to design and develop efficient ticketing processes that exceed service level agreements and client expectations? Montage… more
- MyFlorida (Tallahassee, FL)
- …DCF systems and business partners. + Accurately documents and assigns all ticketing system incidents and requests as well as validate customer demographic ... friendly attitude Dependability and reliability Proficiency documenting with accuracy in ticketing system Active Listening Strong analytical skills and advanced… more
- MyFlorida (Tallahassee, FL)
- …to FSFN and other FCS systems . Knowledge of customer call documentation and tracking system , such as a ticketing system Knowledge of Outlook and/or O365 ... DCF systems and business partners. Accurately documents and assigns all ticketing system incidents and requests as well as validate customer demographic… more
- EchoStar (Englewood, CO)
- …brands and providing support to our field agents. **Job Duties and Responsibilities** The Ticketing App (Case Manager) is an essential application on the agent ... barriers an application might create between a customer's resolution and an agent 's ability to provide outstanding service. As a Business Operations Manager, you'll… more