- GovCIO (St. Louis, MO)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/7003/ tier - 1 - customer -service-rep/job?mode=apply&apply=yes&in\_iframe= 1 ... **Overview** GovCIO is currently hiring for Tier 1 Computer User Support to...tier team at the Service Desk. Respond to customer questions and troubleshooting technical issues related to hardware,… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …as needed Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report ... SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job Type Full-time Description If you are looking for an… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …of passion, freedom, service and growth. If you are looking for a career as a Tier 1 Cloud Support and you are interested in designing, developing, and rapidly ... accurate and clear records within the ticketing system and contribute to internal documentation. ** Tier 1 Cloud Support Position Requirements:** + **Must be a US… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38527 **Summary** ** Tier 1 Help Desk Analyst** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... to sustain national security and provide services to our nation. SecuriGence is seeking a ** Tier 1 Help Desk Analyst** to help contribute to our success. Come… more
- GCyber (St. Louis, MO)
- GCyber is hiring a Tier 1 Customer Service Representative, to support our newly awarded United States Coats Guard (USCG) Maverick contract. As the Tier ... can within a 15-minute period or pass onto a higher- tier team at the Service Desk. + Respond to... team at the Service Desk. + Respond to customer questions and troubleshooting technical issues related to hardware,… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer -focused Service Desk Technician ( Tier 1 .5) to join our support team operating within a secure Azure enterprise ... requests via phone, email, or chat, delivering a positive customer experience with prompt and effective solutions. + Accurately...with established SLAs and SLOs. + Troubleshoot and resolve Tier 1 .5-level issues related to Azure services,… more
- Nightwing (Pensacola, FL)
- …technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and ... and commercial markets. NightWing is supporting a US Government customer on a large mission critical development and sustainment...and test environments. **Responsibilities include:** + Supports and provides Tier I (Help Desk) and Tier II… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …degree in IT, Computer Science, or related discipline Program Description: The program provides comprehensive Tier 1 , Tier 2, and Tier 3 IT ... strong analytical and communication skills to resolve complex hardware, software , and network issues. The Tier 2...issues. The Tier 2 Specialist partners with Tier 1 staff to improve first-call resolution,… more
- General Dynamics Information Technology (Quantico, VA)
- …Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier 1 ** at GDIT. Shape what's next for mission-critical government ... WORK AND PERSONAL IMPACT** As a **Help Desk Analyst Tier 1 ** , the work you'll do...or self-service ticket in support of internal and/or outside customer computer hardware, software , network, system/application access,… more
- Cayuse Holdings (Pendleton, OR)
- … 1 .0 Helpdesk Specialist - DAY SHIFT** **The Work** The Tier 1 .0 Helpdesk Specialist acts in a customer service capacity responding to customer ... - Here's What You Need** + High School diploma or GED required. + 1 year of Service/Help desk or customer service support experience. + Familiarity… more
- CACI International (Sterling, VA)
- …Local * * * CACI is currently looking for a motivated, career and customer -oriented Tier 2 Technician (Journeyman) with Agile methodology experience to join our ... and work in a multi- tier service desk as well as work with software development and systems administrators by: + Provide second- tier support to end-users for… more
- Proven IT (Tinley Park, IL)
- Tier 1 Engineer Tinley Park, IL...and maintenance. This is the first level of technical customer support. The Tier I Engineer has ... (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487) * IT Apply Job Type Full-time Description The Tier I Engineer is responsible for various managed IT… more
- Patterson Companies, Inc. (Detroit, MI)
- …Specialist - Tier I properly responds to inbound and outbound customer calls to provide technical support, answer how-to questions, and consult on workflow ... **Minimum Requirements** + High School Diploma or Equivalent + 1 year customer service experience + ...customer relationship management, point of sale, or similar software systems with basic troubleshooting + 2 years experience… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 1 Helpdesk Technician (EITAAS-2025-24286): Bowhead seeks an Tier 1 Helpdesk Technician that will provide multiple tier support to ... email. Provide assistance concerning the use of computer hardware and software , including printing, installation, word processing, electronic mail, and operating… more
- Robert Half Technology (Mesa, AZ)
- Description Robert Half's client in Mesa, Arizona is seeking a Tier 1 IT Specialist. This is a contract to hire, onsite (Mesa) job opportunity. In this role, you ... systems. You will be challenged to think creatively and solve complex software and networking integration problems. You will work cross functionally with production… more
- Robert Half Technology (San Francisco, CA)
- …to join our team in San Francisco, California. In this role, you will provide Tier 1 IT support, assisting users with technical issues and ensuring smooth ... operation of software and hardware systems. This is a long-term contract...opportunity to grow your expertise in IT support and customer service. Responsibilities: * Respond promptly to user inquiries… more
- Choisys Technology (VA)
- …and resolving hardware, software , and network issues that cannot be resolved at Tier 1 . This role requires strong technical expertise, the ability to work ... independently, and effective communication with users, Tier 1 staff, and backend engineering teams....to interpret logs, event data, and system behavior to isolate root causes. + Excellent customer service and communication… more
- CACI International (San Antonio, TX)
- …is to provide advanced software /systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS Applications. Tier ... Tier 2 Cerner Application Support Analyst (2nd &...communicate technical matters to a non-technical audience + Strong customer service and communications skills + Strong critical thinking… more
- Imagine One Technology & Management (Norfolk, VA)
- …morning operations briefs. + Provide tier 1 , tier 2 and tier 3 support for the Software Development Life Cycle (SDLC) tools used internally by a ... slide decks as needed. + Provide support to shipyard tier 1 support desk and other external...large software development staff (hardware and software ) **Experience… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …our customers operate while you advance your career. Join GDIT as a **GCCS** ** Tier 1 Administrator** and build an impactful career in enterprise IT, ... you. **MEANINGFUL WORK AND PERSONAL IMPACT:** As a **GCCS Tier 1 Administrator** , the work you'll...of USCENTCOM You will play a crucial role in software application support, configuration management support, and IT support… more