• City of Abilene (Abilene, TX)
    …before closure. Identify and escalate unresolved Tier 1 issues to Tier 2 Service Desk agents, ensuring a smooth handoff, and further escalate to ... Experience: One ( 1 ) year of customer service experience is required. One ( 1 ) year of experience in a help desk or technical support role is required.… more
    Upward (07/30/25)
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  • SalesFirst Recruiting (Denver, CO)
    …companies across all 50 states. Our clients range from SaaS innovators to local service companies, and they all rely on us to find top- tier client-facing ... our respected local and national clients. This is a half- desk recruiting role to start. You'll be focused on...you'll love it here. THE QUALIFICATIONS: Bachelor's Degree required 1 + year of B2B sales or recruiting experience preferred… more
    Upward (07/27/25)
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  • Cogent Infotech (Washington, DC)
    …of Work TSR Call Center Support Desk Deployment Perform in a Technology Service Desk environment that assists House offices staff on campus primary offices ... Position: TIER II Onsite Deployment Location: Washington DC DESCRIPTION/SPECIFICATIONS/SCOPE...Resources (HIR) is seeking contractor support for providing Technical Service Support to staff of the Client Scope for… more
    Upward (07/05/25)
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  • City of O'Fallon (O Fallon, MO)
    …looking for a dynamic Recreation Specialist to help plan and lead top- tier recreational experiences for our residents. Position Overview: As a Recreation Specialist ... the recreation complex, ensuring smooth operations and excellent customer service Communicate effectively with program participants, resolving issues and answering… more
    Upward (07/11/25)
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  • Great Lakes Dental Partners (Chicago, IL)
    …to provide exceptional patient care Answer inquiries and deliver top- tier customer service Keep the front desk and treatment areas clean and organized If ... Job Type Full-time Description Now Hiring: Patient Care Coordinator $ 1 ,000 Sign-On Bonus! Pay: $21 - $25/hour (commensurate with experience) + Monthly Office-Level… more
    Upward (07/26/25)
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  • Keplr Vision (San Diego, CA)
    …flow through excellent time management and multitasking skills What We're Looking For: 1 + year of customer service experience (healthcare experience a plus, but ... Avenue Optometry Are you passionate about providing exceptional customer service and making a difference in the lives of...of contact for patients, offering a welcoming atmosphere and top- tier care every step of the way. What You'll… more
    Upward (07/29/25)
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  • TWIN TIER HOSPITALITY (Independence, OH)
    …and LSOPs. ORGANIZATIONAL SCOPE: Position is responsible for exceptional customer service in order to generate revenue. ESSENTIAL FUNCTIONS Handle guest registration ... according to procedures if full house or extenuating circumstance. ( 1 %) Show guests to room assisting them with their...and Abilities: Requires a working knowledge of the Front Desk aspect of TTH services, policies or operations and… more
    Upward (07/03/25)
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  • Staffing Fitness (Phoenix, AZ)
    …foster a high-performing, motivated team Ensure the delivery of outstanding customer service and member satisfaction Maintain top- tier standards of cleanliness, ... and scheduling High level of accountability and operational discipline Customer service excellence and a member-first mindset Knowledge of gym marketing techniques… more
    Upward (07/17/25)
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  • Indianapolis Airport Authority (Indianapolis, IN)
    …Airport AOC/EOC are attained The ACS II is responsible for providing overflow and after-hours tier 1 IT Help Desk support to Airport stakeholders ESSENTIAL ... in responding to E-911, emergency and non-emergency calls for service , dispatching emergency and non-emergency units, responding to security...and triages overflow and after-hours requests for IT Help Desk support Provides basic Tier 1 more
    Upward (07/16/25)
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  • Kootenai Health (Coeur D Alene, ID)
    …of teams throughout the various units it supports. Typical float areas for a tier 4 float RN include, but are not limited to, medical-surgical, behavioral health, ... standards of care, practices, and procedures within the NRT tier 4 float cluster and units supported *Regular and...a baccalaureate (or higher) degree program in nursing within 1 year of employment, with completion within 3 years… more
    Upward (07/25/25)
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  • Mission Veterinary Partners (Royal Oak, MI)
    …our growing team. We're a progressive 5.5-doctor practice dedicated to providing compassionate, top- tier care for dogs, cats, and pocket pets. Our new Urgent Care ... service addresses non-emergency but time-sensitive cases-such as minor wounds,...401(k) with up to 4% company match starting Day 1 Health & Wellness Medical, dental, and vision insurance… more
    Upward (07/30/25)
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  • Tier 1 - IT Service

    NuAxis Innovations (Washington, DC)
    ** Tier 1 - IT Service Desk Representative** Location **Washington, DC** \# of openings **10** Salary Range (Min-Max) **00** **We are a federal IT company ... team NOW! We are currently seeking a talented and motivated ** Tier 1 - IT Service Desk Representative** for a Full-Time position. **Overview:** The IT … more
    NuAxis Innovations (07/29/25)
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  • Tier 1 Service Desk

    GovCIO (Washington, DC)
    …/Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/ tier - 1 - service - desk -analyst/job?mode=apply&apply=yes&in\_iframe= 1 ... ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly...and quickly escalate issues that cannot be resolved at Tier 1 . **Qualifications** Required: 2-3 years' experience.… more
    GovCIO (06/12/25)
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  • C4ps-2510 Tier I Help Desk - AUGUST

    C4 Planning Solutions, LLC (Camp Pendleton North, CA)
    …for being the first contact for initial point of entry for support requests within the 24/7 Tier 1 service desk at the Support Center. Tier 1 ... Position Title: Tier I Help Desk Location: Camp...preferred Preferred Skills: + Experience in working in a service desk dealing with incidents and requests,… more
    C4 Planning Solutions, LLC (07/24/25)
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  • Senior Technical Lead - Tier 1

    NuAxis Innovations (Washington, DC)
    …** for a Full-Time position. **Overview:** The Senior Technical Lead for Tier 1 will oversee service desk operations, ensuring seamless user experiences ... **Senior Technical Lead - Tier 1 ** Location **Washington, DC** \#...and drive user satisfaction. + Mentor and coach help desk technicians. + Interface with Tier 2… more
    NuAxis Innovations (07/29/25)
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  • Service Operations Sr Analyst: 3rd…

    Children's Mercy Kansas City (Kansas City, MO)
    …the team and provides guidance on monitoring processes. + Performs daily tasks to maintain the Tier 1 Service Desk and Customer self- service ... Senior Analyst is a subject matter expert on all Tier 1 support processes. Serves as an...and report call trends and issues reported into the Service Desk . Senior Analyst will follow precedents… more
    Children's Mercy Kansas City (07/30/25)
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  • Manager, End User Computing

    Aveanna Healthcare (Atlanta, GA)
    …team for internal employees. This position will also be responsible for managing the outsourced tier 1 Service Desk team and processes. It demands ... to computer systems, hardware, and software. Manage the tier 1 outsourced Service Desk process, providing metrics, training, and documentation. Manage… more
    Aveanna Healthcare (07/18/25)
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  • IT Service Coordinator

    Robert Half Technology (New York, NY)
    …addressing technical issues and ensuring optimal system performance. * Troubleshoot and resolve Tier 1 service desk tickets efficiently, maintaining ... networking concepts. * Demonstrated ability to troubleshoot technical issues and resolve service desk tickets. * Experience in managing IT vendors, including… more
    Robert Half Technology (07/25/25)
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  • Tier 1 Helpdesk Lead and Analyst

    CGI Technologies and Solutions, Inc. (Washington, DC)
    ** Tier 1 Helpdesk Lead and Analyst** **Category:** Service Desk / End User Services **Main location:** United States, District of Columbia, Lebanon ... growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as...to management team. * Ensure smooth coordination of help desk tickets in line with our Service more
    CGI Technologies and Solutions, Inc. (07/29/25)
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  • System Administrator

    Parsons Corporation (Colorado Springs, CO)
    …Program (SAP) activities. **"What You'll Be Doing"** + Provides Subject Matter Expert (SME) support to Tier 1 ( Service Desk ) and Tier 2 (Escalation) ... systems, Group Policy configuration, WSUS, Bitlocker, SQL Server, Internet Information Service (IIS), Windows Server 2019/2022, and Windows 10/11 + Works with… more
    Parsons Corporation (05/16/25)
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