- General Dynamics Information Technology (St. Louis, MO)
- …**Experience:** 8 + years of related experience **US Citizenship Required:** Yes **Job Description:** **CSOS Analyst Tier 2 ** Provide CSOC Tier 2 ... containment, eradication, and recovery measures for events and incidents. CSOC Tier 2 services includes malware and implant analysis, and forensic artifact… more
- CACI International (San Antonio, TX)
- Tier 2 Cerner Application Support Analyst (2nd & 3rd Shift) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: ... Type of Travel: Local * * * **The Opportunity:** **CACI** is seeking a Tier 2 Application Support Analyst who is responsible for providing second level… more
- Capgemini (NJ)
- …**Job:** _Technology Strategy_ **Organization:** _CIS US MS_ **Title:** _SOC Analyst - Tier 2_ **Location:** _New Jersey_ **Requisition ... Citizen Due to Client Constraints **Responsibilities:** In the SOC Analyst role, you'll be entrusted to deliver managed security...that actually matter to their business 24x7x365. The SOC Analyst will be tasked with monitoring, responding to and… more
- Tyto Athene (Washington, DC)
- **Description** Tyto Athene is searching for a part time ** Tier 2 Weekend Day Shift Incident Response Analyst (IR)** to support a law enforcement customer in ... protected by applicable law. Submit a Referral (https://careers-gotyto.icims.com/jobs/1463/part-time- tier - 2 -incident-response- analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834326889) **Location** _US-DC-Washington_… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk ... handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong knowledge of… more
- Cardinal Health (San Diego, CA)
- …as needed at various facilities in the San Diego area. **_Qualifications_** + 2 -4 years of experience, preferred + Bachelor's degree in related field, or equivalent ... work experience, preferred + Server administration experience would be a plus + Citrix experience would be a plus + Ability to communicate across departments, external vendors, etc. **_What is expected of you and others at this level_** + Applies working… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier - 2 -service-desk- analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... in a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience. Current… more
- Leidos (Ashburn, VA)
- **Description** Leidos is seeking an experienced Incident Response Analyst to support this highly visible cyber security operations center (SOC) for Customs Border ... Protection (CBP), cyber analysis, application development, and a 24x7x365 support staff. Department of Homeland Security (DHS), Customs and Border Protection (CBP) Security Operations Center (SOC) is a US Government program responsible to prevent, identify,… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …infrastructure engineering and application development teams to work on issues escalated to Tier 2 . + Adhere to the defined incident management, problem ... ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call...research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories… more
- Robert Half Technology (Charlotte, NC)
- Description We are proactively recruiting for Tier 2 Help Desk Support Analysts in the IT realm. This level requires deeper troubleshooting and support knowledge ... and mentor Tier 1 technicians when needed Requirements Qualifications: + 2 -4 years of IT support experience + Proficiency with Active Directory, Exchange/Office… more
- Robert Half Technology (Charlotte, NC)
- …to connect with you now. Key Responsibilities + Resolve escalated issues from Tier 1 + Troubleshoot Microsoft 365, Active Directory, and VPN problems + Configure ... documentation + Collaborate with vendors for advanced resolutions Requirements Qualifications + 2 -4 years of IT help desk or desktop support experience + Proficiency… more
- Insight Global (Scottsdale, AZ)
- Job Description A client of Insight Global's is looking for a Tier 2 Desktop Support Analyst to join their team in Scottsdale, AZ. This primary ... years of service desk or desktop support * Experience operating at a Tier 2 level (tickets are being escalated to them) * Active Directory experience (add/remove… more
- Robert Half Technology (Princeton, NJ)
- Description We are looking for a Tier 2 Help Desk Analyst to join our dynamic IT team in Princeton, New Jersey. In this role, you will tackle escalated ... 2 -4 years of experience in IT support, with a focus on Tier 2 or advanced help desk responsibilities. * Proficient in Windows desktop operating systems,… more
- Virtual Service Operations (Lorton, VA)
- …in ensuring network stability and performance! Opportunity: VSO is seeking a skilled and detail-oriented Tier 2 - NOC Network Analyst II to join our growing ... NOC Network Analyst II * Lorton, VA (http://maps.google.com/maps?q=Lorton+VA+USA) Description Are...Responsibilities: + Investigate and resolve escalated network issues from Tier 1 support. + Perform advanced troubleshooting for routers,… more
- New York State Civil Service (Rochester, NY)
- …of Information Technology Services Chief Information Security Office, the incumbent will be a Tier 2 Analyst working in the New York Security Operations ... include, but are not limited to:* Lead and support Tier 0 and Tier 1 analysts in...Information Security and Management (eg, CISSP, CISM, CCISO, CCSK)* 2 + years' experience in one or more of the… more
- Children's Mercy Kansas City (Kansas City, MO)
- …lives of children beyond the walls of our hospital. Overview Endpoint Support Associate Analyst provides Tier 2 technical support, addressing lower to ... exemptions can be further discussed with Human Resources. Responsibilities + Provides Tier 2 technical support for a wide range of endpoints, ensuring the… more
- CACI International (Arlington, VA)
- …complex solutions to meet the evolving needs of our customers. **Responsibilities:** The Business System Analyst on the Tier 2 support team plays a critical ... challenges, and user access permissions that cannot be resolved by Tier 1 support. The analyst is responsible for managing the entire lifecycle of escalated… more
- Robert Half Technology (Nashville, TN)
- …and maintaining end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them ... Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join...support team. + Collaboration with Other Teams: Collaborate with Tier 2 and Tier 3… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- …pages. * Identify and implement process improvements. * Communicate effectively with the Momentum Tier 2 team, ensuring smooth handoffs of issues from Tier ... ** Tier 1 Helpdesk Lead and Analyst **...** Tier 1 Helpdesk Lead and Analyst ** **Category:** Service Desk / End User Services...2 . * Act as a member of the Tier 1 Help Desk, providing end-user support. * Anticipated… more
- Robert Half Technology (Nashville, TN)
- …helping them become more self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem ... Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst , you will be the… more