- Merck & Co. (Millsboro, DE)
- …continuous improvement program.Lead Tier 1 communication meetings and provide input into Tier 2 and Tier 4 level meetings.Minimum Education Requirements: ... companion animal. This position is responsible for overseeing late-shift activities to support the Sterile operations and Logistics Integrated Process Team (IPT) up… more
- Chenega Corporation (Fort Belvoir, VA)
- … Groups when requested by the tenants. + Perform duties associated with Tier 2 level customer support functions. + Submit all initial IT requests to ... VIP ticket response. + Coordinate tickets that cross organizational boundaries to ensure customer satisfaction. + Assign tickets that are out of scope to the Service… more
- CACI International (San Antonio, TX)
- Tier 2 Cerner Application Support Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... * * * **The Opportunity:** **CACI** is seeking a Tier 2 Application Support Analyst...communicate technical matters to a non-technical audience + Strong customer service and communications skills + Strong critical thinking… more
- Trinity Health (Livonia, MI)
- …planning, resource determinations, monitoring, coordination with and handoff to Tier 0/1 support , Tier 2 issues and escalations and overall integration ... function. Develops internal Shared Services playbook as well as customer -facing process flows and service directories that support...coordination with and handoff to Tier 0/1 support , Tier 2 issues and… more
- Proven IT (Tinley Park, IL)
- Tier 2 Engineer Tinley Park, IL... support . This is the intermediate level of customer support . The Tier II ... is required to understand the inner workings. Responsibilities + Tier II aids support to the Proven...team of Engineers which is the first line of support for our customer 's network and computer… more
- William C Brown Inc (Springfield, VA)
- …support our intelligence customer activities in Springfield, VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service ... Systems Administrator ( Tier 2 Desktop Support )...and 3+ years of prior relevant experience. Location: On Customer Site.US Citizenship Required. COVID-19 Vaccination. Location Springfield Full-Time/Part-Time… more
- Envita Medical Center (Scottsdale, AZ)
- Job Title: IT Support Specialist / Cabling Technician ( Tier 2 ) Location: Scottsdale, AZ (located specifically in North Scottsdale, at East Bell Road and the ... Position Description This position is responsible for providing excellent customer service, troubleshooting, triaging, and resolution or ensuring accurate...Job Responsibilities: * Provide Tier 1 and Tier 2 level desktop support … more
- NuAxis Innovations (Washington, DC)
- ** Tier 2 - Desktop/Technical Support...a federal IT company on a mission to make customer experience (CX) the center of every government solution.** ... our team NOW! We are currently seeking a talented and motivated ** Tier 2 - Desktop/Technical Support Specialist** for a Full-Time position. **Overview:**… more
- CACI International (St. Louis, MO)
- Systems Administrator - Tier 2 Desktop Support Technician Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: ... * * **The Opportunity:** CACI is looking for a Tier 2 Desktop Support Technician...on TS/SCI cleared Systems Administrator joining our team to support our intelligence customer in ST. Louis,… more
- Compass Minerals America Inc. (Overland Park, KS)
- …and responsibilities at any time.)_ + Meets or exceeds all criteria of a Customer Experience Specialist - Tier 1. + Embodies culture/behaviors. In depth ... knowledge to support all accounts within primary segment and/or basic knowledge...from internal and external customers. + Role model for Customer Experience Specialist - Tier 1 eg:… more
- TP-Link North America, Inc. (Irvine, CA)
- TP-Link Systems Inc. is currently seeking a Business Networking Support Engineer Tier 2 . TP-Link is a leading provider of consumer Wi-Fi networking products. ... our North American customer base. The Level 2 Business Network Support Engineer will serve...Email support and updated ticket queues. Additionally, Tier 2 Business Network Support … more
- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate resolution ... in a call center environment, you will work to support commercial and residential customers with their accounts. Your...by the Team Leader Requirements Qualifications: A minimum of 2 years of Customer Service Experience Strong… more
- Insight Global (New York, NY)
- …the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. ... spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join...equivalent experience as a Service Desk Analyst or Technical Support (1- 2 + years) - onsite support… more
- Insight Global (Scottsdale, AZ)
- …region of the enterprise. Production based responsibilities include managing all escalated tickets for tier 2 support - software and hardware based. This is ... strong verbal/written communication, problem solving and organizational skills to support an environment driven by customer service...and Requirements - 5+ years of experience as a tier 2 Desktop Support Technician… more
- SKC Communication Products LLC (WI)
- Tier I Service Technician + Provide customer service and...Education College degree preferred Experience Tier 1 - 0- 2 years Tier 2 - 2 ... self-directed, communicate effectively and make sound decisions to ensure customer satisfaction. + Provide excellent customer service...based on findings from service visits. + Provide other support as needed to ensure SKC operates up to… more
- Fusus (Peachtree Corners, GA)
- …the safety of schools, venues, places of worship, and communities as a whole. Role: Network Support Engineer Tier 2 What You'll Do: Become an expert on the ... network configurations and device set up Respond to inbound Customer support requests through email and telephone...support issues and follow Fūsus escalation policy Assist Tier 1 analysts with knowledge transfer as appropriate Document… more
- V2X (Colorado Springs, CO)
- …and professionalism. As a Journeyman Network Operations Engineer ( Tier 2 ), you will provide mid-level operational support for enterprise network ... to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness....a broader modernization effort. The Journeyman Network Operations Engineer ( Tier 2 ) plays a critical role in… more
- Koniag Government Services (San Antonio, TX)
- **Koniag Data Solutions, LLC,** a Koniag Government Services company, is seeking a Tier 2 Level Systems Administration Support Services to support KDS ... military hospitals, medical clinics, and dental clinics. + Serves as a top- tier expert responsible for shaping and overseeing the implementation of DHA's… more
- NuAxis Innovations (Washington, DC)
- …Tier 2 ** for a Full-Time position. **Overview:** The Senior Technical Lead for Tier 2 will lead technical support staff across field and user ... a federal IT company on a mission to make customer experience (CX) the center of every government solution.**...operations, and regional response coordination. **Key Responsibilities:** + Supervise Tier 2 field engineers and support… more
- Koniag Government Services (Washington, DC)
- …Government Services company, is seeking a Tier 1 Network Administrator to support **ATS** and our government customer in Washington, DC. **This position ... three weeks paid time off, and more. We are seeking an experienced Tier 2 Network Administrator to investigate and resolve complex network issues escalated from… more
