- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician, Tier 2 ...customers during upgrades or when a problem with the system is diagnosed. + Responding and correcting formatting for ... + Providing phone and in-person support to users for various systems , including e-mail, LAN/WAN, user account administration, active directory, standard desktop… more
- SAIC (Washington, DC)
- …AND EDUCATION REQUIREMENTS: MUST POSSESS A HIGH SCHOOL DIPLOMA AND 2 YEARS OF TIER 2 DESKSIDE SUPPORT EXPERIENCE. DIPLOMA MAY BE SUBSTITUTED WITH 5 ... related to PCs/ Laptops, MacBook IOS, mobile devices (iPhones, iPads, 2 -in-1 laptops), software application, telecommunication issues and local network issues. The… more
- Eliassen Group (Washington, DC)
- …multi-disciplinary teams. **Education Requirements:** + High School Diploma and 2 years of Tier 2 Deskside Support experience, or 5 additional years of ... resolve documentation related to support tickets in the ServiceNow ticketing system . + Escalate and coordinate integrated strategies for troubleshooting and… more
- William C Brown Inc (Springfield, VA)
- Systems Administrator ( Tier 2 Desktop...in Springfield, VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service ... any other characteristic protected by law. Description WCBinc is looking for a Systems Administrator ( Tier 2 Desktop Support) to join our team to support our… more
- CACI International (St. Louis, MO)
- Systems Administrator - Tier 2 ...Opportunity:** CACI is looking for a Tier 2 Desktop Support Technician provides Deskside IT Service ... of special projects. Our work depends on TS/SCI cleared Systems Administrator joining our team to support our intelligence...and other ISP Contractor Stakeholders when IT issues require Tier 3 escalation or have dependencies external to the… more
- Insight Global (Cowpens, SC)
- …break-fix requests via ServiceNow on a daily basis. This technician will be in charge of all Tier 2 and Tier 3 IT support in the warehouse, which includes ... $25/hr, a global logistics company is looking for a deskside support technician to work on-site in their 3M...PCs, thin clients, and mobile devices - Experience troubleshooting Tier 2 and 3 escalated technical issues… more
- SAIC (Lakewood, CO)
- **Description** IT Support Specialist - Senior + Provides Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset management, ... of queued service requests with the IT service management system . **Qualifications** Required Skills: + Deskside support...public trust._ _TYPICAL EDUCATION AND EXPERIENCE; Bachelors and two ( 2 ) years or more experience; Masters and 0 years… more
- Eliassen Group (Lakewood, CO)
- …company matching, and life insurance._ **Responsibilities:** **Key Responsibilities:** + Provide Tier 2 and Tier 3 deskside and remote end-user support. ... + Update the status of queued service requests within the IT service management system . + Escalate complex problems to upper-level deskside engineers. + Set up… more
- Insight Global (New York, NY)
- …An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. ... team - this team is encompassed of a virtual Tier 1, a virtual Tier 2...calls. This role will also have onsite walk-ups and deskside help as well. Since this is a 365… more
- TEKsystems (Lakewood, CO)
- …Description Job Summary: We are seeking a senior Deskside Support Engineer to provide Tier 2 and Tier 3 technical support for the Department of ... Serve as an escalation point for junior and mid-level deskside engineers. * Act independently in customer environments and...of queued service requests in the IT service management system . * Provide Tier 2 … more
- TEKsystems (Washington, DC)
- …imaging of new systems , system deployment and refresh, and Tier 2 support of standard office computing equipment (PC's, laptops, tablets, printers), ... Tier 1- 2 desktop support (telephone, deskside , remote) to users in HW, operating systems...in support of end user on- and off-boarding. Supports system refresh, images new computers using a standard-image, and… more
- Insight Global (San Diego, CA)
- …along with monitoring license compliance. Provides support of 7/24 Global Support process by serving as Tier 1 / Tier 2 point of contact and owner of ... updates calls utilizing the designated call handling and tracking system . - Provides Helpdesk, Deskside , and Walkup...support of 7/24 Global Support process by serving as tier 1/ 2 first point of contact and… more
- Robert Half Technology (Lexington, OH)
- …issues involving workstations, hardware, software, and peripheral equipment. Provide Tier 1-3 support for Microsoft technologies, including Windows OS, Active ... 365. Set up, configure, and maintain desktop and peripheral devices, including system imaging and scanner management. Deliver detail oriented, responsive support to… more
- ManTech (Herndon, VA)
- …to manage and resolve incoming incidents and requests. The team provides daily Tier 1- 2 support for IT infrastructure and mission applications, including issue ... Manager, CompTIA Project+, Six Sigma Green Belt, BICSI Installer 1 / Installer 2 (Copper & Fiber), Data Cabling Installer (DCI), Fiber Optics Installer (FOI),… more
- Robert Half Technology (Malvern, PA)
- …network configurations, changes, incident reports, and maintain asset inventories. * Provide Tier 2 support for network-related issues and escalate complex ... wireless network infrastructure. * Collaborate effectively with teams such as Deskside Support, Server Administration, and Information Security to align IT… more