• Merck & Co. (Durham, NC)
    …other support groups.This is a day shift position, 12 hour (6:00am - 6:00pm) rotation ( 2 - 2 -3).-The successful candidate for this position will work a hour 2 , ... 2 , 3 shift schedule (12 hours shift, 2 days on, 2 days off, 3...shake" during the Operations Shift Change Tiers and Maintenance Tier 1.Properly distribute the shift maintenance work load among… more
    HireLifeScience (07/31/25)
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  • Tier 2 Service Desk Analyst…

    Insight Global (New York, NY)
    Job Description An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 ... team - this team is encompassed of a virtual Tier 1, a virtual Tier 2...-4 year Technical Degree OR equivalent experience as a Service Desk Analyst or Technical Support (1- 2 +… more
    Insight Global (07/27/25)
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  • Tier 2 Service Desk Analyst

    GovCIO (Washington, DC)
    …a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier - 2 - service -desk-analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... in a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience.… more
    GovCIO (06/12/25)
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  • (Hybrid/Remote) Director, HR Shared Operations…

    Trinity Health (Livonia, MI)
    …significant change. Writing skills sufficient to oversee the development of status information, Tier 2 , complex and specialty service materials and to ... and operations for escalations, complex and specialty services (ie, Tier 2 ) for the HR Shared Operations...which may eventually be put into production and become Tier 0 or 1 (eg, Service Partners),… more
    Trinity Health (07/19/25)
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  • Customer Service Tier 2 Agent

    Eligo Energy, LLC (Chicago, IL)
    …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate resolution ... electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive work environment....by the Team Leader Requirements Qualifications: A minimum of 2 years of Customer Service Experience Strong… more
    Eligo Energy, LLC (06/09/25)
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  • AV/Video Service Tech - Tier

    SKC Communication Products LLC (WI)
    Tier I Service Technician + Provide customer service...Education College degree preferred Experience Tier 1 - 0- 2 years Tier 2 - 2 ... problem resolution via phone, video, and email. + Make service calls to client locations to troubleshoot and resolve...SKC operates up to standards on a daily basis. Tier II-in addition to Tier I responsibilities… more
    SKC Communication Products LLC (07/13/25)
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  • Service Desk Tier 2

    Leidos (Norfolk, VA)
    …degree in Computer Science, Engineering, Business, or related IT or equivalent work experience 2 years of experience on NMCI Service Desk. + Candidates with ... Values guide the way we do business. The SMIT Service Desk RDM Team has an opening for an...work in our Norfolk, VA office. This team provides Tier I and II technical software, hardware and network… more
    Leidos (07/31/25)
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  • Tier 2 IT Technician

    CACI International (Peterson AFB, CO)
    Tier 2 IT Technician Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well...mission operations. We have an exciting opportunity for a Tier 2 IT Technician to join our… more
    CACI International (07/22/25)
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  • Network Operations Center- NOC Tier 1…

    CACI International (Washington, DC)
    Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... Our focus includes the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, activities associated… more
    CACI International (07/10/25)
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  • Service Desk Analyst

    TEKsystems (Minneapolis, MN)
    Attention!! We are hiring a Tier 2 Service Desk Analyst for a Global IT Infrastructure Consulting Company! Description The Service Desk Analysts role ... and enjoy the challenge of real responsibility. As a Service Desk Analyst, you will work directly with our...3+ years of experience supporting and administering O365. + 2 + years of experience troubleshooting Windows Server 2016 and… more
    TEKsystems (07/25/25)
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  • Sr. Manager, HR Operations - Shared Services

    Charles Schwab (Westlake, TX)
    … model ( Tier 0 self- service , Tier 1 HR help center, Tier 2 operational service center, etc.) + Results-driven with a successful track record ... or Diversity and Inclusion. + Improving the ServiceNow HR Service Delivery System by defining and managing HR services,...Delivery System by defining and managing HR services, HR service catalogs, and catalog items. + Configuring HR criteria,… more
    Charles Schwab (07/30/25)
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  • Customer Service Representative

    PSI Services (Henderson, NV)
    …required. + Experience in a call center environment expected. + Experience in a Tier 2 customer service role preferred. + Acceptable attendance point ... **Description** **Title:** Customer Service Representative **Location:** 450 N. Stephanie Street #200, Henderson, NV **Salary:** $17/hr **_About PSI_** Join Us at… more
    PSI Services (07/26/25)
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  • Junior RF Engineer

    Tyto Athene (Doral, FL)
    …maintenance and compliance with DoD regulations + Responds to Tier 1 and Tier 2 service requests, assisting with RF system configurations, testing, and ... security patching + Supports RF expansion projects, including system upgrades, spectrum allocation, and integration with emerging communication technologies + Assists in security assessments, performance monitoring, and compliance audits to align with risk… more
    Tyto Athene (07/28/25)
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  • Junior Network Engineer

    Tyto Athene (Doral, FL)
    …lifecycle operations and compliance efforts + Responds to Tier 1 and Tier 2 service requests, assisting with network configurations, troubleshooting ... connectivity issues, and applying security patches + Supports network expansion and modernization projects, including infrastructure upgrades and cloud integrations + Assists in network testing, performance monitoring, and compliance audits to align with risk… more
    Tyto Athene (07/28/25)
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  • Sr. Lead Payroll- US Operations

    Kyndryl (New York, NY)
    …to resolve escalations and drive consistency. + Communicate regularly with Tier 1, Tier 2 , and Service Center Leads to ensure alignment of payroll ... coach, providing guidance, and operational leadership. Drive performance and foster service excellence across the payroll function. + Review and approve payrolls… more
    Kyndryl (07/09/25)
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  • IT Business Partner

    ATS Automation (Souderton, PA)
    …of end-user device management, including technology selection and purchase, configuration, upgrades, and Tier 2 ( Service Desk) support. Examples are: + ... science, business intelligence or equivalent. Experience and Skills: + 2 -3+ years of related Service Desk, Desktop...and Skills: + 2 -3+ years of related Service Desk, Desktop Support or End User Services related… more
    ATS Automation (07/25/25)
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  • NA Corporate People Partner / HR Generalist

    Unilever (Hoboken, NJ)
    …within the HR network, leading and maintaining Employee Excellence and delivering relevant care for Tier 2 of our service delivery model. In this capacity, a ... and minimizing reputational and compliance risks. The second area involves driving ' Tier 2 Care' within our Service Delivery model, where you will… more
    Unilever (07/23/25)
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  • Tier 2 Engineer

    Proven IT (Tinley Park, IL)
    Tier 2 Engineer Tinley Park, IL...travel to client sites + Strong knowledge of customer service + Expertise in Windows Servers, Microsoft Active Directory ... (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487) * IT Apply Job Type Full-time Description The Tier II Engineer is responsible for vendor management and… more
    Proven IT (07/15/25)
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  • Tier 2 Cerner Application Support…

    CACI International (San Antonio, TX)
    Tier 2 Cerner Application Support Analyst Job... service objectives are met or exceeded. This Tier 2 position is primarily focused on providing ... * * * **The Opportunity:** **CACI** is seeking a Tier 2 Application Support Analyst who is...Support Analyst who is responsible for providing second level service and support on supported MHS Applications to meet… more
    CACI International (07/15/25)
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  • CSOC Tier 2 Analyst (24x7x365)

    General Dynamics Information Technology (Springfield, VA)
    …8 + years of related experience **US Citizenship Required:** Yes **Job Description:** **CSOS Analyst Tier 2 ** Provide CSOC Tier 2 services, which is ... containment, eradication, and recovery measures for events and incidents. CSOC Tier 2 services includes malware and implant analysis, and forensic artifact… more
    General Dynamics Information Technology (06/03/25)
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