- Applied Research Associates, Inc. (San Antonio, TX)
- …freedom, service and growth. If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, and rapidly ... long-term supportability through documentation, scripting, and adherence to escalation protocols. ** Tier 2 Cloud Support Position Requirements:** + **Must be… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …(SOPs) for task execution, issue documentation, and escalation. + Collaborate with Tier 2 /3 personnel to resolve cross-domain incidents. + Maintain accurate ... who also demonstrate our core values of passion, freedom, service and growth. If you are looking for a...environments + 0- 2 years of experience in Tier 1 or Tier 2 … more
- iconectiv (Bridgewater, NJ)
- …. Follow us on X and Linkedln. **Responsibilities:** iconectiv is seeking a Tier 2 Production Support/Ops Engineer. This is a production support role, ... proprietary and critical business applications while providing outstanding customer service to our tier 1 customer. This...stage of escalation for Incidents. + Responsible for managing Tier 2 incident responses and resolutions. +… more
- CyrusOne (Totowa, NJ)
- …web ticket inquiries within 15 minutes of receipt + Provides superior customer service to all customers + Effectively coordinates and communicates with other teams + ... Adheres to customer-specific procedures and Service Level Agreements (SLA) + Monitors all alarm conditions;...+ **Week 1:** Thursday, Friday Saturday, Sunday + **Week 2 :** Friday, Saturday, Sunday + Ability to work holidays… more
- ITG Brands (Greensboro, NC)
- Service Delivery Analyst 2 - 3rd shift **Location**...**What You Will Do** - JOB SUMMARY Serve as a Tier - 2 support point of contact for end user. ... of tasks to resolve moderate to high technical issues and liaise with Tier -3 for guidance, expertise and available knowledge resources, or tools to ensure proper… more
- Oregon State University (Bend, OR)
- …Department Acad Prog / Student Aff (LCB) Classification Title Program Representative 2 Job Title Program Representative 2 : Volunteer Income Tax Assistance ... 20 hours per week), seasonal (November through April), Program Representative 2 : Volunteer Income Tax Assistance Site Coordinator position for OSU -Cascades.… more
- Jobleads-US (Redwood City, CA)
- …duties at any time. MINIMUM REQUIREMENTS Education & Experience: Bachelor's Degree and 2 years related experience in Employee Customer Service Experience, Human ... HR Service Center Benefits & Operations Specialist, Fixed-Term Thank...vendors, and/or escalating to the Benefits and Disability Leaves Tier 3 Centers of Expertise (COE) as required to… more
- The Clorox Company (Spring Hill, KS)
- …skills include developing people, leading safety, improving quality and service , delivering cost results, launching new product introductions, managing change, ... and prioritizing maintenance work + Lead loss discussion in Tier meetings + Manage changeover, startup, and shutdown processes...workers as needed. \#LI-Oniste **What we look for:** + 2 - 4 years of operational management or production… more
- Towne Park (Kissimmee, FL)
- …a specific plan or program terms. **JOB SUMMARY** The Account Manager directly oversees one Tier 1 or 2 Towne Park account and is responsible for account ... visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and...+ Associate's degree preferred and a minimum of two ( 2 ) years of related experience and/or training; OR equivalent… more
- Red River (Chantilly, VA)
- …responsible for handling technical support requests directly from customers and escalating to Tier 2 members as needed. Our technicians are responsible for ... 8AM-5PM** **Primary Position Tasks:** + Accept customer calls/alerts and escalate to Tier 2 team members as needed withinspecified timeframes. + Act… more
- NuAxis Innovations (Washington, DC)
- …(IM), Knowledge Repository (KR), Service Request (SR), Problem Management (PM), and Service Level (SL) modules **Experience:** At least 2 years of current ... Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on...to deliverables and performance metrics where applicable. u The Tier II support is involved in resolving complex issues,… more
- Tyto Athene (Washington, DC)
- …our cybersecurity services. Take your career to the next level and join us as a Tier 2 SOC Analyst. You will play a critical role in conducting in-depth analyses ... assistance and offer fresh ideas to improve the SOC's performance **Shift:** + Tier 2 A-side Swings (Sun-Wed 12:00pm-10:00pm) **Clearance:** + TS/SCI Required… more
- Connecticut General Assembly (Hartford, CT)
- …relations, journalism, political science, or a related field. At least 2 years of related experience (communication, media, government, political campaigns). ... reduced paid-up life insurance policy based upon years of service . (The supplemental insurance is not used when calculating...on or after July 31, 2017 are members of Tier IV of the State Employees' Retirement System. (In… more
- Epsilon, Inc (Greenville, SC)
- …issues, while the APR Team receives escalated tickets, executive support requests, and tier 2 requests. Our ERF team is tasked with account/access management ... **Deputy Service Desk Manager** **Epsilon is now part of...the last two years. In accordance with 8 USC 1324b(a)( 2 )(C) , Epsilon will not consider candidates for this… more
- Jobleads-US (San Francisco, CA)
- …urban core is dedicated to parking. We are backed by top tier investors including Headline Growth, Andreessen Horowitz, Floodgate, Founders Fund, Abstract Ventures, ... Spend your days sourcing, reaching out to, and closing top- tier talent across the US (and sometimes around the...what's best for the business and the team. A service -minded approach. You see recruiting as helping others succeed:… more
- CyrusOne (Sterling, VA)
- …a technical facility maintenance position supporting data center operations. + 5 to 7 years working in Tier 2 , Tier 3 or Tier 4 Data Center(s) or ... building engineering roles. + Knowledge of ITIL framework and service level standards a plus + Familiarity and knowledge...Demonstrated desire to provide the highest levels of customer service + Cheerful and enthusiastic attitude + Strong verbal… more
- Jobleads-US (San Jose, CA)
- …certified payroll and various required labor compliance documents submitted by lower tier subcontractors as necessary. Confirm the prevailing wage as set by the ... wage determination is being paid for the specific project. Communicate with lower tier subcontractors as needed to resolve CPR delinquency or discrepancies that need… more
- Tyto Athene (Annapolis Junction, MD)
- …system migrations, and enterprise deployments in CONUS and OCONUS locations. + Collaborate with Tier 1 and Tier 2 teams by providing advanced training, ... **Description** Tyto Athene is searching for a ** Tier 3 Unified Communications/Audio Visual Engineer** to provide expert-level engineering, troubleshooting, and… more
- The Toro Company (Bloomington, MN)
- …The job title will be based on academic and prior years of experience. + Field Service Support Specialist II = 2 to 4+ years of related technical service ... Field Service Specialist II or III, 50% Travel - The...schedule of 3 days at the Bloomington, MN campus, 2 optional remote days from a home office. What Will… more
- Mom's Meals (Des Moines, IA)
- …focuses on delivering excellent customer service and escalating more complex problems to Tier 2 or specialized IT teams. This position will work hours of ... include, but not limited to + Deliver excellent customer service by providing timely and professional communication with end-users...resolutions + Escalate unresolved or complex technical problems to Tier 2 support or other specialized IT… more
