• City of Abilene (Abilene, TX)
    …the ticket before closure. Identify and escalate unresolved Tier 1 issues to Tier 2 Service Desk agents, ensuring a smooth handoff, and further ... GENERAL DESCRIPTION Under supervision, the Service Desk - Call Center Agent...position emphasizes issue resolution, proper documentation, and escalation to higher- tier support when necessary. SUPERVISION EXERCISED This position exercises… more
    Upward (07/30/25)
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  • SalesFirst Recruiting (Denver, CO)
    …companies across all 50 states. Our clients range from SaaS innovators to local service companies, and they all rely on us to find top- tier client-facing ... our respected local and national clients. This is a half- desk recruiting role to start. You'll be focused on...$50K + uncapped commission + bonus opportunities) $75K-$110K+ Year 2 OTE | $100K-$130K+ Year 3 OTE 3 Weeks… more
    Upward (07/27/25)
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  • Planned Parenthood of Tennessee and North Mississippi (Knoxville, TN)
    …difference? At PPTNM, our Medical Assistants are essential in delivering top- tier , compassionate care. You'll work directly with patients, supporting clinicians, and ... seamless healthcare experience. From greeting patients at the front desk , and checking them in/out, to taking vitals and...or a valid Licensed Practical Nurse (LPN) license required. 1- 2 years of experience in a healthcare or direct… more
    Upward (07/19/25)
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  • TWIN TIER HOSPITALITY (Independence, OH)
    …and LSOPs. ORGANIZATIONAL SCOPE: Position is responsible for exceptional customer service in order to generate revenue. ESSENTIAL FUNCTIONS Handle guest registration ... boxes, etc. (21%) Cancel room reservations according to procedures. ( 2 %) Walk customers in a professional and courteous manner...and Abilities: Requires a working knowledge of the Front Desk aspect of TTH services, policies or operations and… more
    Upward (07/03/25)
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  • CI - The Manufacturing Career HUB (Poughkeepsie, NY)
    …career in accounting and finance. MPI drives a LEAN culture, focused on customer service excellence. We do this by working to simplify our processes and driving out ... that values your passion to succeed, encourages growth, and delivers top- tier solutions around the globe. Responsibilities Principal Responsibilities and Duties:… more
    Upward (07/20/25)
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  • US Fertility (Chicago, IL)
    …part of US Fertility! US Fertility is the largest physician-led partnership of top- tier fertility practices in the United States. The work we do building families ... providing non-medical patient services, problem solving, training and supporting front desk reception and checkout personnel. SCOPE: This non-exempt position reports… more
    Upward (07/15/25)
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  • Wave Dental Professionals (Dearborn Heights, MI)
    …What We're Looking For: Dental Sales Experience REQUIRED : Minimum of 2 years in treatment coordination or dental service /product sales Proven ... impact patient lives. We're a well-established dental office committed to delivering top- tier care-and we're looking for a sales-driven professional who thrives in a… more
    Upward (07/05/25)
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  • MarineMax (Fort Lauderdale, FL)
    …between clients and brokers, maintaining professional and friendly communications. Provide top- tier customer service to internal and external clients. Manage ... Position Overview: We are seeking a detail-oriented, highly organized, and service -driven professional to join our team as a Listing & Sales Assistant. This… more
    Upward (07/25/25)
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  • Tier 2 Service Desk

    Insight Global (New York, NY)
    Job Description An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 ... team - this team is encompassed of a virtual Tier 1, a virtual Tier 2...Degree OR equivalent experience as a Service Desk Analyst or Technical Support (1- 2 + years)… more
    Insight Global (07/27/25)
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  • Tier 2 Service Desk

    GovCIO (Washington, DC)
    …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier - 2 - service - desk ... a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience.… more
    GovCIO (06/12/25)
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  • Service Desk Analyst

    TEKsystems (Minneapolis, MN)
    Attention!! We are hiring a Tier 2 Service Desk Analyst for a Global IT Infrastructure Consulting Company! Description The Service Desk Analysts ... and enjoy the challenge of real responsibility. As a Service Desk Analyst, you will work directly...3+ years of experience supporting and administering O365. + 2 + years of experience troubleshooting Windows Server 2016 and… more
    TEKsystems (07/25/25)
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  • Service Desk Incident Manager

    Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
    …steps. + Resolve routine issues independently and escalate complex issues to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and ... Service Desk Incident Manager Clearance Required:...Bachelor's degree OR High School Diploma with an additional 2 years of experience * Certifications (Required): + IAT… more
    Black Bear Technology Solutions, LLC (05/24/25)
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  • IT Business Partner

    ATS Automation (Souderton, PA)
    …of end-user device management, including technology selection and purchase, configuration, upgrades, and Tier 2 ( Service Desk ) support. Examples are: ... computer science, business intelligence or equivalent. Experience and Skills: + 2 -3+ years of related Service Desk , Desktop Support or End User Services… more
    ATS Automation (07/25/25)
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  • Tier 2 Help Desk Technician

    Davis-Ulmer Sprinkler Co. Inc. (Beltsville, MD)
    Tier 2 Help Desk Technician...ACD, and other system processes. + Answer the customer service and help desk telephone lines with professional ... Due to continued growth, we are looking for a Tier 2 Help Desk Technician...CCI ACDD and effective and timely management of all service tickets. This position will follow all procedures outlines… more
    Davis-Ulmer Sprinkler Co. Inc. (07/29/25)
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  • Tier II Service Desk

    TekSynap (Washington, DC)
    …programming skills. + Technical certification, or HDI Certification **Overview** We are seeking a Tier II Service Desk Technician to join our team supporting ... request tickets and provide daily updates. + Provide a service desk call center support from 0600...- 1800 Monday - Friday. + Serve as the Tier 1 and Tier 2 more
    TekSynap (07/12/25)
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  • Tier 2 - Help Desk

    PingWind INC (Cuba, NM)
    Tier 2 - Help Desk ...Base Guantanamo Bay, Cuba. Successful candidate will provide call center/ service desk services to both remote and walk-in ... 2 -5 Years PingWind is looking for a Tier 2 - Help Desk ...and continuous improvement. PingWind is a VA CVE certified Service -Disabled Veteran-Owned Small Business (SDVOSB) and SBA HUBZone Certified… more
    PingWind INC (07/01/25)
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  • Field Service Representatives…

    UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
    **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service ... consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test and...monitoring tools to proactively detect potential problems. + Provide Tier 1 and Tier 2 more
    UIC Government Services and the Bowhead Family of Companies (07/08/25)
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  • NCIS Help Desk Analyst Tier I…

    General Dynamics Information Technology (Quantico, VA)
    … **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+, CE - CompTIA **Experience:** 2 + years of related ... **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A...**This position is pending funding.** The **Naval Criminal Investigative Service (NCIS)** is an organization of approximately 2 more
    General Dynamics Information Technology (07/02/25)
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  • C4ps-2510 Tier I Help Desk - AUGUST

    C4 Planning Solutions, LLC (Camp Pendleton North, CA)
    …for being the first contact for initial point of entry for support requests within the 24/7 Tier 1 service desk at the Support Center. Tier 1 Analysts ... issues are being actively addressed. + Elevate requests to Tier 2 , System Integrators, and Tier...preferred Preferred Skills: + Experience in working in a service desk dealing with incidents and requests,… more
    C4 Planning Solutions, LLC (07/24/25)
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  • Tier 3 Help Desk Support Specialist

    SAIC (Washington, DC)
    …lieu of degree + Experience as the primary point of contact for escalated support issues from Tier 1 and Tier 2 support + Experience with ITIL processes and ... excellence on programs of national importance. SAIC is seeking ** Tier 3 Help Desk Support Specialists** to...mentoring abilities Desired Qualifications: + Experience using JIRA for service desk management + CompTIA Security+ Certification… more
    SAIC (07/31/25)
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