- Merck & Co. (Millsboro, DE)
- …continuous improvement program.Lead Tier 1 communication meetings and provide input into Tier 2 and Tier 4 level meetings.Minimum Education Requirements: ... companion animal. This position is responsible for overseeing late-shift activities to support the Sterile operations and Logistics Integrated Process Team (IPT) up… more
- Merck & Co. (Durham, NC)
- …and embraces an empowered team culture including significant interaction with Production, Technical Operations, Quality and other support groups.This is a day ... Technician is responsible for providing equipment troubleshooting and maintenance support to VMF Operations areas (sterile supply, weigh/dispense, media,… more
- NuAxis Innovations (Washington, DC)
- ** Tier 2 - Desktop/ Technical Support Specialist** Location **Washington, DC** \# of openings **15** Salary Range (Min-Max) **00** **We are a federal IT ... NOW! We are currently seeking a talented and motivated ** Tier 2 - Desktop/ Technical Support Specialist** for a Full-Time position. **Overview:** The … more
- Chenega Corporation (Washington, DC)
- …migrations, and configurations as needed. Qualifications: + Experience in system administration and Tier 2 technical support in an enterprise ... Systems Administrator ( Tier 2 Support -...Systems Administrator ( Tier 2 Support - ServiceNow) Washington, DC...a Systems Administrator ( Tier 2 Support - ServiceNow) to provide technical … more
- NuAxis Innovations (Washington, DC)
- …**Overview:** The Senior Technical Lead for Tier 2 will lead technical support staff across field and user environments. Responsibilities include ... **Senior Technical Lead - Tier 2...operations, and regional response coordination. **Key Responsibilities:** + Supervise Tier 2 field engineers and support… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 2 (Call Center) Date: Jul 27, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... specific paid training is provided. The ability to provide top quality technical support is greater due to the product's capacity, the environment that it… more
- Insight Global (Melville, NY)
- …. Skills and Requirements Minimum of 3 years experience in a tier 2 technical support position providing ... to ensure the team is ready to offer second and third level technical support . * Consults with MSC departments, associates, and business partners to ensure… more
- Parker Hannifin Corporation (Erie, PA)
- …Analysts, and end users. ESSENTIAL JOB FUNCTIONS: + Provide tier 1 and tier 2 technical support to end-users in office and production areas, ... to provide day-to-day tier 1 and tier 2 support for office...methods applicable to the work area. + Provide after-hour technical support as needed. + Overnight travel… more
- Chipotle Mexican Grill (Columbus, OH)
- …Weds-Sun with Mon & Tues off **WHAT YOU'LL DO** + Respond to and resolve incoming Tier 2 technical support tickets related to restaurant devices and ... the Restaurant Crew experience by investigating and resolving Tier 2 technical issues related... support documentation and knowledge base articles for Tier 1 and Tier 2 … more
- Abbott (Livermore, CA)
- …to this job at any time due to reasonable accommodation or other reasons. + Provide Tier 2 technical support to end users for proprietary web ... role is responsible for processing day-to-day technical support related operations including escalations from Tier ...related operations including escalations from Tier 1 Support . Tier 2 Digital Product… more
- TEKsystems (Arlington, VA)
- …modernizing IT environments. What You'll Do + Remote Support (Tax Season): + Provide Tier 2 technical support for end-user devices, applications, and ... environments and loves a mix of remote work and travel? We're looking for Tier 2 Support Technicians to join a growing national team supporting enterprise… more
- Robert Half Technology (Brick, NJ)
- …exceptional client support . Responsibilities: * Deliver Tier 1 and Tier 2 technical support by diagnosing and resolving issues related to ... Requirements * At least 3 years of experience in help desk or technical support roles. * Proficiency in Microsoft Windows 10, Active Directory, and Office 365.… more
- TEKsystems (South San Francisco, CA)
- …a fast-paced, collaborative environment. Key Responsibilities: + Deliver Tier 1 and Tier 2 technical support via phone, email, chat, remote tools, ... San Francisco. In this role, you will provide hands-on and remote technical support to end users, ensuring seamless operation of hardware, software, and network… more
- Growth Ortho (Portland, ME)
- …and execution of small IT projects. Responsibilities 1. Provides Tier 1 & 2 technical support , resolving complex issues escalated from Technical ... Associates of Maine in Portland, ME The Senior IT Support Specialist provides advanced technical support...2 . May provide guidance and mentorship to IT Support Specialists or Technical Support … more
- Pegasystems (Waltham, MA)
- …primarily for email, printer access, VPN, and WIFI and escalating to Network Operations. + Offer Tier 2 technical support to other members of the Help ... Technician, you provide timely response and resolution for internal technical support requests. Primary request areas include;...Laptop build process supporting Windows & Mac OS + 2 -3 Years' experience in desktop support +… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier 2 technical support to end users. This role is critical to ... cases as needed. Key Responsibilities: + Deliver Tier 1 & 2 technical support to end users for PCs, servers, printers, VDIs, and other peripherals. +… more
- NuAxis Innovations (Washington, DC)
- …the performance and operations of a managed services contract delivering Tier 1 and Tier 2 technical support . + Apply project management best ... oversee the delivery of Tier 1 and Tier 2 IT support services...+ Experience managing a team of 20 or more technical support staff; 50+ preferred + Familiarity… more
- Northrop Grumman (Tampa, FL)
- …employment._ **What You'll get to Do** Responsibilities + Provide Tier 1 and Tier 2 technical support (Domain Administration, System Administration, ... those missions. By joining in our shared mission, we'll support yours of expanding your personal network and developing...+ Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and… more
- Trace Systems Inc (Shaw AFB, SC)
- …Develop "glue-ware" to support operational client applications and security patches; Provide Tier 2 technical support ; Install, configure, operate, ... to established policies and procedures to ensure a secure operating environment; Provide Tier 2 technical support for more complex end-user client/server… more
- Trace Systems Inc (Shaw AFB, SC)
- …Develop "glue-ware" to support operational client applications and security patches; Provide Tier 2 technical support ; Install, configure, operate, ... and end-user connectivity issues escalated by Tier 1 or 2 technical support staff); Install, configure, operate, manage, troubleshoot, repair, upgrade,… more
