- Baltimore City Community College (Baltimore, MD)
- …trends and innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk ... Student Lab or assist in other areas of the college providing helpdesk support. Responsibilities/Duties Essential Functions: + Respond to clients' telephone calls… more
- Baltimore City Community College (Baltimore, MD)
- Description/Job Summary A Helpdesk Specialist II is responsible for: +...of Helpdesk Tier II or Tier III; + Three ( 3 ) ITIL knowledge and ... + Enter solutions for all service tickets into the helpdesk software application for inclusion in the knowledgebase. +...minimum of 8 years of experience working in a helpdesk environment; + Excellent communications - oral and written;… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir,...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members ... VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA...365 Certified: Modern Desktop Administrator Associate Certification required. + Secret clearance Tier 5 investigation required. Join our Talent… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …+ Preliminary Offers + Official Offers + Onboarding Comparable Roles: Helpdesk Technician, Technical Support Representative, Customer Support Specialist , Service ... Care Technician, Contact Center Technician, Customer Service Technician, Client Support Specialist , Call Center Support Agent, Helpdesk Support Analyst, Software… more
- City of New York (New York, NY)
- …Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. ... York, and we collect and treat an average of 1. 3 billion gallons of wastewater per day. The New...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical… more
- University of Washington (Seattle, WA)
- …**Minimum Requirements:** * Bachelor's degree AND at least two years of Tier 1 helpdesk support experience. **Equivalent education/experience will substitute for ... UW ADVANCEMENT Job Location Detail: Hybrid Eligible - Minimum 3 days in office a week Posting Date: 06/12/2024...team has an exciting opening for a Technology Service Specialist . This is a full-time, permanent position.** Working as… more
- Bright Horizons (Newton, MA)
- The Senior Applications Specialist - Support role is focused on the support of operational management applications. The individual will help manage a support desk ... individual will provide support on issues escalated from the Tier 1 role as well as issues that require...in Computer Science, Business or related field required **Experience** 3 years experience in application support ideally with one… more
- Arena Technical Resources, LLC (Austin, TX)
- Computer Support Specialist Location: Austin, TX, US Job ID: 15252 Job Description Job Description: Title: Computer Support Specialist Location: Austin, TX ... required. This position supports a government contract The Computer Support Specialist assesses and troubleshoots computer support problems and applies understanding… more
- Insight Global (Cleveland, OH)
- …IT Support Technician for a large, global client based in Cleveland, OH. The helpdesk team is centralized in Cleveland for the entire firm and works with employees ... around the world. This person will be fulfilling a tier 1 support role and will be responsible for... 1-2 support) * Able to work 2nd shift 3 :30PM- 12:00AM * Bachelor's degree in Information Technology or… more
- Patten CAT (Cedar Rapids, IA)
- …Hours/Days 8:00 am to 5:00 pm Monday - Friday Overview The Desktop Support Specialist will report to the IT Support Manager and will be performing desktop support ... user issues, etc.). In addition, they will be providing tier 1 onsite and remote support to all levels...levels of the Altorfer organization. Basic Duties + Assist Helpdesk staff with diagnosing and resolving computer problems and… more
- TEKsystems (New Orleans, LA)
- …appropriate, timely, and reliable IT support to ensure mission readiness. Responsibilities fall into 3 categories: 1.) Tier 1 Support: Serve as the initial point ... Description: As an Enterprise Service Desk Specialist you will play a critical role in...Document and communicate outage information to co-workers and customers. 3 .)Ticket Management: Execute scripts. Open and close tickets. Correlate… more
- Leidos (Ashburn, VA)
- …the one you have been waiting for. The TPVS program has an opening for a Tier 2 Help Desk Specialist supporting the CBP TPVS program in Ashburn, Virginia. This ... 6 years of experience with End User Support operations ( Helpdesk , Service Desk, End User Support). + US Citizen...this job requisition will remain open for at least 3 days with an anticipated close date of no… more
- WuXi AppTec (Philadelphia, PA)
- …routing to next tier of support. In addition, **The Support Technical Specialist III** will be counted on to perform intermediate tasks in defined skill ... and mentor Technical Support Specialists Respond to, escalate/reassign, and close helpdesk tickets* Works on routine assignments per written procedures, where… more
- TEKsystems (Baltimore, MD)
- …in Baltimore City. The customer is a smaller user base which means the support specialist role will be doing a variety tasks and will be responsible for taking ... escalated calls from the Tier 1. This could range from day to day...create reports that help to define standards across the helpdesk . 2. Ability to help resolve day to day… more