- Logitech (Camas, WA)
- … issues as first point of contact, or after escalation from technical support team** + **Mentoring lower tier agents offering guidance, advice and in depth ... used in, as well as a track record of high performance in technical support .** **Primary Job Responsibilities** + **Resolve escalated, technically-complex … more
- CACI International (Sterling, VA)
- …optimize CAN/LAN network architectures, ensuring high availability, scalability, and performance. + Provide Tier 3 technical support for CAN/LAN ... Local * * * **The Opportunity:** CACI is seeking a CAN/WAN Network Tier 3 to provide support for implementation, troubleshooting and maintenance of IT… more
- Robert Half Technology (Nashville, TN)
- …organization's evolving needs. Requirements Qualifications: + Extensive experience in a Tier 3 helpdesk or advanced technical support role is essential. ... Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support...Other Teams: Collaborate with Tier 2 and Tier 3 support teams, as… more
- Robert Half Technology (Medford, OR)
- …IT performance What We're Looking For: + Proven experience in a Tier 3 support or senior technical role + Strong diagnostic and problem-solving skills + ... and systems administration across diverse environments + Providing expert-level support and guidance to both technical and...* Minimum of 7 years of experience in a Tier 3 support or senior… more
- St. George Tanaq Corporation (Washington, DC)
- …desktop tools, and on-site visits. + Supervise Tier 2 and Tier 3 advanced technical support , including direct executive-level support , device ... Project Manager - Technical Support Services/Help Desk WFH Flexible*Washington,...**Responsibilities** **Program Oversight & Staff Management** + Manage all Tier 1- 3 support personnel (approx.… more
- M. C. Dean (Omaha, NE)
- …+ Ensure systems meet **stringent service level agreements (SLAs)** for mission uptime. + Provide ** Tier 3 technical support ** for complex system and ... a bachelor's degree in a technical discipline with 5+ years of experience or 3 + with a Master's degree or 8+ years of experience with an Associates degree or HS… more
- Robert Half Technology (Hawthorne, CA)
- …excellent problem-solving skills, and a customer-focused approach to provide Tier 3 level technical support in a fully cloud-driven environment. ... to join our team as a dedicated, on-site IT Support Specialist. This role requires a strong technical...consistent 8-hour daily coverage. + Diagnose and resolve complex Tier 3 technical issues across… more
- CACI International (Annapolis Junction, MD)
- …optimization across diverse platforms + Provide Tier 1, Tier 2, and Tier 3 technical support and root cause analysis for escalated issues + ... We are hiring a seasoned System Administrator - Level 3 to provide advanced technical leadership and hands-on support for implementation, troubleshooting,… more
- NBC Universal (New York, NY)
- …& On-Air Applications + Lead the team that provides Tier 2 and Tier 3 technical support for all media operations, ensuring rapid and effective ... a critical leadership role that will oversee the development and technical support for all media systems, ensuring the reliability, efficiency, and scalability… more
- Microsoft Corporation (Redmond, WA)
- …or related field + OR equivalent experience. + 1+ years experience with customer facing tier 3 technical support or software development organization. + ... As a **Service Engineer** , you will provide advanced technical support for Microsoft online advertising global...to markets globally. Create process or troubleshooting documentation for Tier 1 and Tier 2 support… more
- V2X (Fort Hood, TX)
- …of **Parts and Labor Cost Drivers** for sustainment planning. **Key Responsibilities:** + Provide Tier 3 technical support , including guidance on ... systems and will be responsible for delivering technical analysis, Tier 3 troubleshooting support , and system improvement recommendations throughout the… more
- Epsilon, Inc (Washington, DC)
- … technical manuals, operating procedures, and other support documentation. + Provide Tier 3 technical support and troubleshooting for client/user ... servicing, repairs and/or installations of network components and provide top level ( Tier 3 ) technical support to customers and all service-related… more
- Jensen Precast (Reno, NV)
- …transitions with minimal disruption to operations. + Provide tier 2 and tier 3 technical support to ERP users. **Continuous Improvement** + Partner ... user support . + Excellent communication and collaboration skills across technical and business teams. **ALL ABOUT JENSEN INFRASTRUCTURE** Like you, our founder,… more
- ChenMed (Miami, FL)
- …of all endpoint devices (both hardware and software) and enterprise information systems, providing Tier 3 technical support , and assuming additional ... CRITERIA:** + A minimum of 5 years' experience providing technical support in a corporate environment required...minimum of 2 years' experience working within a dedicated, multi- tier technical team required + At least… more
- Robert Half Technology (Lambertville, NJ)
- …and Zabbix, addressing and resolving issues promptly. * Provide Tier 2 and Tier 3 technical support , oversee the helpdesk queue, and deploy desktops ... and laptops. * Document technical processes, configurations, and solutions to maintain clear records....goals. Requirements * Bachelor's degree in Computer Science or 3 -5 years of relevant experience. * Proficiency in Windows… more
- CACI International (Sterling, VA)
- …optimize CAN/LAN network architectures, ensuring high availability, scalability, and performance. + Provide Tier 3 technical support for CAN/LAN ... solutions. **Responsibilities:** + Oversee the CAN/LAN engineering team providing advanced technical support for complex CAN/LAN network issues while aligning… more
- Robert Half Technology (Jacksonville, FL)
- …VPNs. + Troubleshoot and manage LAN/WAN/SD-WAN infrastructure and IP addressing/subnetting. + Provide Tier 3 technical support and system troubleshooting ... SAN, NAS, and DAS storage systems. + Manage and support authentication systems like Active Directory, Okta, and RADIUS....compliance with HIPAA, PCI, and internal security standards. + Support and manage Microsoft 365, Azure AD, and Entra… more
- Robert Half Technology (Jacksonville, FL)
- …application teams to keep systems running smoothly. Key Responsibilities + Provide Tier 2/ Tier 3 technical support for desktops, laptops, mobile ... help desk efficiency and customer satisfaction. Requirements Qualifications + 3 + years of experience in IT help desk or...+ years of experience in IT help desk or technical support , with at least 1-2 years… more
- BigBear.ai (WA)
- …applications and databases using a hybrid Agile approach within a DevOps environment + Provide Tier 3 technical support for deployed applications and ... techniques and methodologies for solving tough analytical challenges in support of one of national security threats + Use...real world problems sets vital to national security + Support off-hours deployment such as evening or weekends What… more
- General Dynamics Information Technology (Washington, DC)
- …applications and databases using a hybrid Agile approach within a DevOps environment + Provide Tier 3 technical support for deployed applications and ... software development techniques and methodologies for solving tough analytical challenges in support of one of national security threats + Use software development… more