- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative ... issues (diagnosis/remediation, application install/configuration/removal, performance analysis/tuning). Where required the Tier II candidate will escalate to the… more
- Robert Half Technology (Charlotte, NC)
- Description We are proactively recruiting for Tier II Help Desk Technicians to support future IT projects and long-term client needs. These positions ... serve as the escalation point for Tier I, providing a higher level of technical troubleshooting...recommend solutions Requirements Qualifications: + 2-3 years of IT support/ help desk experience + Proficiency with Windows/Mac… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- The Help Desk tier II role is to provide end user support and maintenance within the organization's desktop and store computing environment. This ... accountability. However, through performance of its essential job duties, the Help Desk Tier II can impact company costs and profitability. **REPORTS… more
- CACI International (Arlington, VA)
- …the management of the overall Tier II team and directly manage Tier II help desk professionals. + Conduct analysis of problems and provide ... and pay system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. The candidate will provide… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will ... and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support...to prevent their reoccurrence. + Escalation Management: Collaborate with Tier 3 support teams to resolve issues that require… more
- NuAxis Innovations (Kansas City, MO)
- ** Tier II Service Desk Specialist**...or later + Certifications CompTIA A+ or security + Help Desk Institute's HDI certification + Customer Service ... and community.We are currently seeking a talented and motivated ** Tier II Service Desk Specialist**...Our technologists have always gone the extra mile to help our federal clients succeed. And over the years,… more
- Army National Guard Units (Rancho Cordova, CA)
- …carrying out a wide variety of complex processes related to DTS. Manages and organizes a Tier II help desk for the Army National Guard (ARNG) within the ... discovers alternate solutions and recommends corrective actions. Researches regulations to help resolve employee issues and complex problems associated with travel.… more
- SAIC (Albuquerque, NM)
- **Description** We are currently seeking a motivated, career and customer service-oriented Sr. Tier II Help Desk Analyst to begin an exciting and ... challenging career with SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Mid-level Tier II Help Desk /Asset Management Technician to ... begin an exciting and challenging career with SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will also… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Senior Specialist II **...to deliverables and performance metrics where applicable. u The Tier II support is involved in resolving complex ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II ** for... I, such as surges in high call volume, Tier II resource may be partially or… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk ...- can start with SECRET clearance Certifications:8570 IAT Level II and Computing Environment eg MD-100, AZ-104 or higher Required ... Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk ...experience based on position level + 8570 IAT Level II and Computing Environment eg MD-100 or higher? Preferred… more
- RKON (Chicago, IL)
- …of service we deliver to our customers. About the position: We are pursuing IT Help Desk (Analyst, End User Engineering) professionals who are looking to build ... Analyst ( Tier 1), End User Engineering About us: RKON...on experience with the latest bleeding edge technologies. Our Help Desk is viewed as a training… more
- Chenega Corporation (Washington, DC)
- …overall efficiency of the FCC IT environment. **Responsibilities** + Provide in-person Tier II support for desktops, laptops, mobile devices, peripherals, and ... **Req ID:** 37563 **Summary** **Service Desk Technician Tier 2** **Washington, DC**...there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in… more
- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means ... operate. At GDIT, people are our differentiator. As a Help Desk Technician you will help...Manual 8570.01-M at the Information Assurance Technical **(IAT) Level II ** role. + Security Clearance Level: TS/SCI clearance and… more
- Diversified (Washington, DC)
- …YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED. How You'll Contribute: The Help Desk Technician II provides advanced technical support and systems ... administration for end-users, resolving complex issues escalated from Tier 1 staff across desktop, server, network, and enterprise...Job Family Customer and Product Support Job Function Service Desk Delivery Pay Type Hourly Hiring Min Rate 33… more
- ABBTECH Professional Resources, Inc. (Riverdale, MD)
- …+ Create and maintain (as needed) advanced technical troubleshooting documentation + Provide Tier II support + Experience supporting a large infrastructure, data ... triage and research for IPU issues that cannot be readily identified and resolved by Tier 1 within prescribed SLAs + Regularly update and track tickets to keep the… more
- Robert Half Technology (Princeton, NJ)
- Description We are looking for a Tier 2 Help Desk Analyst to join our dynamic IT team in Princeton, New Jersey. In this role, you will tackle escalated ... * 2-4 years of experience in IT support, with a focus on Tier 2 or advanced help desk responsibilities. * Proficient in Windows desktop operating systems,… more
- Robert Half Technology (Peachtree City, GA)
- Description We are looking for a detail-oriented Help Desk Analyst II to join our team. In this long-term contract position, you will play a key role in ... a related field, or equivalent relevant experience. * Proven experience providing Tier 2 IT support with hands-on troubleshooting expertise in hardware, software,… more
- Robert Half Technology (Gainesville, FL)
- Description We are looking for a skilled Help Desk Analyst II to join our team in Tallahassee, Florida. This Contract-to-Permanent position offers an ... solutions, with a focus on Veeam. * Act as an escalation point for Tier 1 technicians, offering guidance and resolving complex technical issues. * Handle service… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech ... environment and effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech… more