- Amazon (Seattle, WA)
- …audiences and communicate clearly and concisely to both business and technical audiences. As a Voice of Customer ( VoC ) Sr. Program Manager overseeing the ... organized, and experienced Sr. Program Manager to manage our Voice of Customer Mechanism. You collaborate with...a robust VoC program that incorporates various VoC data . Ensure that the program captures… more
- Goodwin Procter LLP (Boston, MA)
- …we are transforming how we listen to and act on client feedback. The Manager, Voice of Cient ( VoC ) efforts play a pivotal role in operationalizing our client ... listening strategy and ensuring that the voice of the client is embedded across the organization. Reporting to the Director of Client Experience, this role is… more
- Trimble (Westminster, CO)
- …trends, improve service delivery, and enhance the customer journey. Institute recurring Voice of the Customer ( VoC ) program to identify customer ... through renewal or migration of solutions. Serve as the voice of the customer at the executive...execute on-time renewals, and deliver expansion opportunities across the customer base. Data -Driven Decision Making: Develop and… more
- BMD (Galt, CA)
- …capacity and reduce waste. Customer Experience & Service Quality Lead Voice -of- Customer ( VOC ) initiatives; measure customer satisfaction, OTIF, ... damage, and obsolescence. Stakeholder Partnership & Communication Serve as the primary operations voice in Sales & Ops Planning, customer business reviews, and… more
- Jones Lang LaSalle IP, Inc. (Chicago, IL)
- …delivery is with high quality and exceeds the clients' expectations Develops, manages and implements Voice of the Customer ( VOC ) to regularly gain input and ... translate the account plan into a solid delivery model Measures the relevant data (financial, environmental, performance) and uses the data appropriately to… more
- Generac Power Systems, Inc. (Oshkosh, WI)
- …optimistic about the ability to change in order to improve a product/service. Uses the voice of customer ( VOC ) to validate ideas. Works well autonomously and ... by compiling, initiating, sorting and analyzing production, performance records and data ; answering questions and responding to requests. Assuring all department… more
- Amcor plc (Deerfield, IL)
- …is consistent, clear, and aligns with the company's values and mission. Support VOC ( Voice of Customer ) endeavors in surveying, understanding, actioning, ... trade association engagements for our team to help meet customer needs. Further, with global facilitation, the role will...and digital ads to drive engagement and brand awareness. Data Analysis & Reporting: Monitor and report on the… more
- CarMax, Inc. (Kenner, LA)
- … service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer ( VoC ) processes. *Meet or exceed CarMax guidelines ... for customer satisfaction. *Read, interpret and transcribe data in order to maintain accurate records. *Intermediate computer skills, including spreadsheet… more
- Enterpret (New York, NY)
- …across the sales cycle. Bonus points if you've worked with AI/ML products or in the Voice of Customer ( VoC ) space. You take ownership of problems and ... one element that matters more than anything - the data . At Enterpret, we are unlocking the most...are unlocking the most impactful dataset for businesses - customer feedback. We centralize customer feedback across… more
- CarMax, Inc. (San Antonio, TX)
- … service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer ( VoC ) processes. *Maintain or exceed the CarMax ... a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customer ...guidelines for customer satisfaction. *Read, interpret and transcribe data … more
- Tesla Motors (Fremont, CA)
- …improvements to released test equipment Perform data analysis such as SPC and voice of the customer ( VOC ) discussions to understand challenges with ... variety of test and automation systems, production machinery, industrial sensors, data acquisition and I/O devices (ie, pogo-pins, pressure transducers, temperature… more
- Fortune Brands (Deerfield, IL)
- …and execute a 3-year portfolio roadmap plan through conducting ongoing competitive, market, and Voice of Customer ( VOC ) analysis to deliver best in class ... product messaging and promotional strategies that resonate with target consumers. Data -Driven Decision Making Leverage data analytics, market research, and… more
- Advanced Regenerative Manufacturing Institute Inc (Manchester, NH)
- …build robust business cases for new product concepts - including market analysis, voice of customer ( VOC ) research, competitive assessment, requirements ... a trusted, valued resource and thought leader for creating high-impact, data -driven business and commercialization strategies Establish effective internal and… more
- DISH Network (Englewood, CO)
- …overall customer experience. **Job Duties and Responsibilities** As a Voice of Customer ( VOC ) Data Scientist, you'll be instrumental in shaping our ... for DISH/SlingTV, prioritizing areas for improvement. + Collaborate with Voice of Customer ( VoC ) team...disseminate CX data . + Develop and maintain customer feedback dashboards and VoC insight reports,… more
- Intuit (San Diego, CA)
- …org** and holds **end-to-end Data Science accountability** for customer experience, voice of customer ( VoC ) insights, data infrastructure, and ... + Lead the teams managing Customer Experience (CX), Voice of Customer ( VoC ) data science, survey and data infrastructure, reporting and analytics… more
- Leggett & Platt, Incorporated (Newnan, GA)
- …collection and maintenance to support continuous improvement efforts. + Voice Of Customer ( VOC ) data collection and report creation + Develop ... Quality Document and Data Control Leader " Date:Jul 19, 2025 Location:...requirements + QMS and Regulatory Compliance document control + Customer and compliance deviation documentation control + Development of… more
- Ingersoll Rand (Davidson, NC)
- …VOC ) & Market Insights: + Proactively gather and analyze Voice of Customer ( VoC ) data through direct engagement, surveys, and collaboration with sales ... Voice of Customer (...opportunity and countermeasures to address any gaps. + Utilize data analytics to identify market opportunities, validate challenges, and… more
- Leggett & Platt, Incorporated (Newnan, GA)
- …maintenance for process effectiveness and continuous improvement efforts. + Voice Of Customer ( VOC ) data input collection and output report creation + ... Manager you will have the opportunity to support the organization to meet customer expectations for products and services. Your contributions will have a direct… more
- Siemens Energy (Raleigh, NC)
- …forecasting Order Input, support team members in collecting and processing voice of customer ( VOC ) data to help advance new product development, product ... approach to include proper preparation, pre-call planning, cross-selling, development of customer facing questions and customization of our solutions based on… more
- Hubbell Power Systems (Aiken, SC)
- …suppliers, and internal teams. + Collecting and analyzing Voice of the Customer ( VOC ) data to inform business decisions and product development. ... Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting… more
