- MSC Industrial Supply Co. (Fernley, NV)
- … web browsers, email, file attachments, tracking tools, website functionality, and web chat ). **OTHER REQUIREMENTS:** + This position may require access to ... attitude. + Use multiple communication channels (phone within a call center environment, web , email, and chat ) to resolve customer needs, including but not… more
- AAA Mid Atlantic (Forks, WA)
- …travel (required). DAILY RESONSIBILITIES: + Serve Members/non-Members through telephone, email, and web chat channels by selling and servicing all domestic and ... AAA Club Alliance is seeking an experienced full-time, Travel Agent to join our dynamic Travel Contact Center Team!...Answers and accurately processes incoming telephone calls, e-mails, and web chat sessions related to AAA travel… more
- State of Georgia (Fulton County, GA)
- Customer Service Agent I Georgia - Fulton - Atlanta (https://ga.referrals.selectminds.com/jobs/72058/other-jobs-matching/location-only) Hot ... regarding general and specific account and plan-level information, and provide web registration and navigation assistance. Minimum Qualifications & Education + High… more
- ABBTECH Professional Resources, Inc. (MD)
- …Web and chat integration: + Support CloudFront + WAF configurations for secure web chat entry points. + Build APIs and event hooks to pass conversation ... agent assist experiences. + Implement S3-based call and chat transcript storage with encryption, lifecycle policies, and retention...context between web chat , Amazon Connect, and AI services.… more
- Robert Half Technology (Atlanta, GA)
- …Web and chat integration: + Support CloudFront + WAF configurations for secure web chat entry points. + Build APIs and event hooks to pass conversation ... agent assist experiences. + Implement S3-based call and chat transcript storage with encryption, lifecycle policies, and retention...context between web chat , Amazon Connect, and AI services.… more
- Dickinson Financial Corporation (Leavenworth, KS)
- …with clients in a blended contact center environment consisting of interactive video, web chat , secure mail and online banking interactions. Client interactions ... chat and other electronic forms of communication. The agent will toggle between video teller and online banking...service requests or inquiries submitted through email, Secure Mail, Web Chat or other Digital Banking Channels.… more
- ASM Research, An Accenture Federal Services Company (Columbus, OH)
- Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services focused on customer ... processing issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer to...open case. All cases shall be logged in a web -based agent desktop application. + Performs manual… more
- Excellus BlueCross BlueShield (Dewitt, NY)
- …Customer Care (CC) Advocate resolves customer inquiries via telephone, walk in, mail, fax, web chat , off-phone work, and email concerning, but not limited to, ... requirements: + Rating of "Performing" or above on the Agent Dashboard and Competencies for a minimum of 9...multiple channels including, but not limited to, voicemail, email, web chat , outbound calls, membership growth, retention,… more
- ServiceNow, Inc. (Palm Beach, FL)
- …components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies + Connect chat , agent chat , and virtual agent configuration and ... integrations. + Implement the latest ServiceNow AI offerings like Virtual Agent , NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence,… more
- ServiceNow, Inc. (Austin, TX)
- …components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies + Connect chat , agent chat , and virtual agent configuration and ... Application Developer (CAD) certification + Extensive experience with Integration Technologies ( Web Services (REST, SOAP, JSON), middleware, LDAP, SSO, JDBC, Import… more
- Deloitte (Chicago, IL)
- …Support Analyst II will provide full Product Support to users via email, phone, and chat , and will be responsible to maintain product SLAs via a ticketing system for ... to internal and external users via email, phone, and chat ; maintain SLAs using a ticketing system. + Analyze,...If not CPA eligible: + Licensed Attorney + Enrolled Agent + Technology Certifications: + AWS Certified Solutions Architect… more
- Microsoft Corporation (Reston, VA)
- …technical decision makers to drive intent and enable sustained usage of Copilot Chat , Agents, and M365 Copilot, securing long-term customer success and renewal. * ... Leverage Agentic AI: Use Copilot prompt engineering and Agent -building expertise to drive AI at scale. * Explore...self-directed learning in areas such as Exchange 2013, Copilot Chat , Agents, M365 Copilot, business value realization, and adoption… more
- Teleperformance USA (Port Saint Lucie, FL)
- …go.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... to varying questions, issues, and concerns.** + **Connect with developers via email/ chat to resolve their questions or concerns** + **Calmly attempt to resolve… more
- Coinbase (Des Moines, IA)
- …and automation capabilities , as well as applications that enable customers to chat , email, or call our support lines accessible through our Help Center ... * Lead multiple engineering teams building customer-facing tools that power our chat , email, and voice support channels. Collaborate with Product Managers to define… more
- Capgemini (New York, NY)
- …and CRM Dynamics. + Deliver customer interaction solutions across IVR, Web , Messaging/ Chat , SMS, Social Media, and Genesys Agent Copilot. + Utilize Genesys ... **Key Responsibilities:** + Design and implement Voice and Non-Voice applications including Chat , SMS, Email, and Bots using Genesys Cloud CX Architect. + Develop… more
- Microsoft Corporation (Redmond, WA)
- …team is responsible for the core systems that power Microsoft 365 Copilot Chat delivering intelligence, quality, and transformative new features. We work at the ... to reason more effectively, respond faster, and support new capabilities in multi-modality, agent -based systems, and beyond + Advance the state of the art in model… more
- Microsoft Corporation (Redmond, WA)
- …the core systems that power [Microsoft 365 Copilot Chat ]( https://support.microsoft.com/en-us/copilot-microsoft365- chat ) delivering intelligence, quality, and ... to reason more effectively, respond faster, and support new capabilities in multi-modality, agent -based systems, and beyond + Advance the state of the art in model… more
- Amazon (Austin, TX)
- …and related systems in Whole Foods Market stores and facilities. You will utilize voice and agent chat for live one-on-one support as well as web portal for ... resolving hardware and software issues by fielding telephone calls, web chats, and email communication, diagnosing problems, performing troubleshooting activities,… more
- Public Storage (Plano, TX)
- …+ Work with IT and vendors to deliver GenAI solutions for multi-channel deployment ( web , mobile, voice, agent tools), API integration patterns for GenAI service ... is pivotal in driving innovation, scalability, and operational excellence across voice, chat , IVR, WFM, analytics, CRM, and AI/ML platforms. As a cross-functional… more
- Oracle (Des Moines, IA)
- …development experience in Python, Javascript, C# or comparable languages. + Web application development experience. + Experience in Microservices development. + ... similar) + Familiarity with MCP (Model Context Protocol), A2A ( Agent -to- Agent protocol) and prompt engineering + Familiarity...+ Familiarity with front end UX for AI assistants ( chat UIs, dashboards) + Must have experience with public… more