- Merck & Co. (Chicago, IL)
- …for your specific therapeutic area. Research Upon Request from Global Center for Scientific Affairs (GCSA)Initiates discussions with SLs and/or potential ... role model for creating, leading, and retaining a diverse and inclusive workforce .Motivation to contribute to an environment of belonging, engagement, equity, and… more
- V2X (Springfield, VA)
- …award. #clearance Responsibilities V2X is seeking a fully qualified and experienced Workforce Support Center Manager (WSCM) to support this contract. The ... in the National Capital Region (NCR). Support includes program management, workforce and security support services, logistics, environmental and occupational health,… more
- Houston Methodist (Katy, TX)
- At Houston Methodist, the Senior Access Center Workforce Management Analyst position is responsible for analyzing staffing needs, optimizing scheduling, ... organizational results. + Acts as a liaison between the Workforce Management team and System Access Leadership, aligning real-time...center operation to include three years in a workforce management analyst role + Experience with Automated Call… more
- WSP USA (Costa Mesa, CA)
- WSP is currently initiating a search for a full time ** Workforce Management Analyst - Call Center ** for our **Costa Mesa, CA** office! **_This is an in onsite, ... + Some college classes preferred + Two (2) years' workforce management experience in contact center environment required + One (1) year of forecasting experience… more
- Monroe Community College (Rochester, NY)
- …(EDIWS) division and is responsible for program management of Economic and Workforce Development Center /Corporate College products and services in specific ... also include budget development financial reporting for the Economic and Workforce Development Center /Corporate College, development of the annual strategic… more
- Amentum (Springfield, VA)
- …clearance.** The Security Lead will be responsible for: + Overseeing all Workforce Support Center (WSC) Security personnel, Security Monitors and performing ... **Amentum** is looking for a ** Workforce Support Security Lead** to join our team...+ Working with subcontractor to oversee all Visitor Control Center (VCC) activities. + Complete security requirements for government,… more
- Mount Sinai Health System (New York, NY)
- …etc. + 2+ years of Workforce Management experience in a large high-volume Access Center + 2+ years of Data Analysis + Knowledge of Access Center software; ... **Job Description** The Workforce Analyst will analyze historical and real time...while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more… more
- Teleperformance USA (Warren, MI)
- …online data repository systems for specific data, experience in real time monitoring and workforce call center tools** + **Needs to be an assertive individual ... **Category :** ** Workforce Management** **About TP** **TP is a global,...require constant communication with Supervisors, Operations Managers and** **Support Center ** **personnel.** **R** **eal time interaction with client for… more
- Wells Fargo (Salt Lake City, UT)
- …financial impact and risk. **Required Qualifications:** + 2+ years of Contact Center Workforce Management experience or equivalent demonstrated through one or ... **About this role:** Wells Fargo is seeking a Contact Center Securities Operations Specialist within the Workforce ...Contact Center Securities Operations Specialist within the Workforce Management team to lead scheduling for a dynamic… more
- American Express (New York, NY)
- …of American Express. **How will you make an impact in this role?** The Technology Workforce team is a center of excellence (COE) that is tightly aligned with ... our Technology organization continues to grow so must our workforce strategy. The Director of Strategic Workforce ...our workforce strategy. The Director of Strategic Workforce Planning (SWP) will be instrumental in how we… more
- Academy Sports + Outdoors (Katy, TX)
- …equivalent years' of work-related experience Work Experiences: + 8+ years of contact center workforce management experience with 4 years of management experience ... required + Contact Center Retail/e-commerce experience a plus Skills: + Has a...of customer satisfaction through highly effective scheduling + Oversees workforce management team to provide guidance and direction around… more
- USAA (San Antonio, TX)
- …including seasonality, trend analysis, and anomaly detection. + Experience forecasting call center or workforce headcount needs. + Experience with call ... center demand forecasting. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.… more
- ChenMed (Tampa, FL)
- …working environment. Implement initiatives to boost staff morale and engagement. + ** Center Workforce Planning:** Develop and execute effective workforce ... need great people to join our team. The Associate Center Operations Director is responsible for center ...Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization,… more
- ChenMed (Houston, TX)
- …working environment. Implement initiatives to boost staff morale and engagement. + ** Center Workforce Planning:** Develop and execute effective workforce ... we need great people to join our team. The Center Operations Director is responsible for center ...The Center Operations Director is responsible for center operations, including center performance, scheduling optimization,… more
- CoreSite (Reston, VA)
- …or Active-duty US military personnel transitioning out of the military to civilian workforce . SkillBridge Data Center Technician Role: The SkillBridge Data ... assists in the operational integrity, security, and regulatory compliance of the data center . The technician will gain working knowledge of data center … more
- Chewy (Plantation, FL)
- …a sophisticated, high-demand customer-first environment. + Deep understanding of contact center operations, workforce management tools (eg, Kronos/UKG, NICE, ... **Our Opportunity:** Chewy is looking for a dynamic **Manager of Workforce Analytics** to lead the development, execution, and optimization of key customer care… more
- Chewy (Louisville, KY)
- …are hiring a Workforce Management Forecasting Data Scientist to support our Workforce Management Pharmacy call center team! You will develop and maintain ... handle time, and task durations across multiple queues and channels (contact center and back office) + Analyze historical trends, business inputs (eg, promotions,… more
- Enterprise Mobility (St. Louis, MO)
- …annually. **Responsibilities** + Analyze, interpret, and validate data using internal workforce management and contact center applications to create short-term ... Division for Enterprise Mobility currently has an exciting opportunity** **for Workforce Management Analyst!** **ABOUT THE ROLE** The Workforce Management… more
- Lincoln Financial (St. Paul, MN)
- …fast-paced contact center environment. This role is foundational within the Workforce Management team, serving as a key role in day-of operations partnering with ... Minimum Required + 0 - 1+ Years of experience in a contact center and/or workforce management environment directly aligned to the specific duties of this role,… more
- Meta (Providence, RI)
- …Third Party Vendor 26. 6. Forecast development and implementation 27. 7. Workforce management and contact center tooling **Public Compensation:** $180,543/year ... to Job" online on this web page. **Required Skills:** Product Manager, Workforce Solutions Responsibilities: 1. Develop and automate forecasts at various levels for… more
