- LEGOLAND (Grapevine, TX)
- …+ Adopts an enthusiastic, assertive, and passionate approach to Guest Service, and demonstrates the Merlin Values at every opportunity. + Seeks out guest contact and ... **What you'll bring to the team** **About the Role** Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles… more
- LEGOLAND (Grapevine, TX)
- …+ Adopts an enthusiastic, assertive, and passionate approach to Guest Service, and demonstrates the Merlin Values at every opportunity. + Seeks out guest contact and ... **What you'll bring to the team** Peppa Pig World of Play **Guest Experience Host - Costume Character and Special Events** **About the Role** Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of… more
- LEGOLAND (Grapevine, TX)
- …& Experience** **Key Accountabilities:** + Support the development and implementation of Health & Safety strategies, programs, and initiatives across the Gateways + ... Promote leadership, accountability, and a proactive safety culture throughout all departments + Conduct and review risk assessments, SOPs, and safety documentation to ensure effective controls are in place + Lead and support incident investigations, root cause… more
- LEGOLAND (Grapevine, TX)
- …+ Serve as the best-in-class example on the floor in all assigned commercial retail areas. + Lead and coach the Retail Team to consistently meet or exceed guest ... service KPIs and Mystery Visit targets. + Support initial and ongoing training programs to ensure safe, efficient, and effective operations. + Collaborate with the Retail Manager on labor scheduling and budgeting to meet operational needs. + Assist with… more
- LEGOLAND (Grapevine, TX)
- …across the attraction.This is an exciting opportunity to be part of the founding team of a brand-new experience and help build a culture of Guest Obsession from Day ... One! **Key Responsibilities** + Lead the Guest Experience Team with energy, passion, and a floor-based leadership style. + Deliver world-class service in line with Merlin's Guest Obsession standards. + Act as a Duty Manager during assigned shifts, overseeing… more
- LEGOLAND (Grapevine, TX)
- …**The Technician assists with the planned and reactive maintenance throughout the attraction to ensure the day-today operation is running smoothly, safely, and ... efficiently. The Technician is responsible for all aspects of the attraction including the audio visual, lighting, equipment, and machinery** **Key Responsibilities:** Maintain, repair, and troubleshoot all areas of the attraction's equipment and machinery… more
- LEGOLAND (North Richland Hills, TX)
- …& Experience** **Key Responsibilities:** + Working closely with the operations management team to create, implement, drive, maintain, and exceed KPI experience ... targets for the operations department. + Oversee Guest Service, maintaining exceptional knowledge of Membership and ticket promotions, benefits, and prices. Handle member inquiries, process and renew passes, troubleshoot issues, and resolve any complaints. +… more
- LEGOLAND (North Richland Hills, TX)
- …& Experience** **Key Responsibilities:** + Perform repairs and maintenance on rides, attractions, buildings, and pool/water systems. + Support the Facilities Manager ... in inspections, upkeep, and vendor coordination. + Ensure all equipment and building areas are safe, functional, and maintained to keep guest satisfaction above 95%. + Lead, train, and supervise a team of facility technicians. + Create work schedules and… more
- LEGOLAND (North Richland Hills, TX)
- …+ Maintains the daily artistic and operational integrity of the assigned shows, events, or costumed character products. + Work with the technical and/or operations ... **What you'll bring to the team** **Scope of Job:** The Entertainment Lead supports one or more of Peppa Pig Theme Park's shows, events, or costumed character products. Their work involves cast/crew supervision, show/event quality assurance, safety, and venue… more
- LEGOLAND (North Richland Hills, TX)
- …* Adopts an enthusiastic, assertive, and passionate approach to Guest Service, and demonstrates the Merlin Values at every opportunity. * Seeks out guest contact and ... **What you'll bring to the team** **Join the Fun: Be the Ultimate Guest Experience Host!** Bring smiles to life at Peppa Pig Theme Park! As a Host, you'll be the face of fun, ensuring every guest has a magical experience. Whether you're welcoming families or… more