- Percepta (Dearborn, MI)
- …by example to create a positive work environment that drives team performance.*Promote agent development through the delivery of frequent and timely coaching ... leadership and performance of Customer Care agents in the Customer Relationship Center (CRC). The Team Leader directs, supervises, evaluates, and coaches their… more
- Percepta (Remote, OR)
- …may include project timeline development and assistance, client interfacing, and development of business and user requirements. This position will also ... you must be passionate about data, be a change agent and mentor, and a strong collaborator with the...of this job. Must be able to interact with development and infrastructure teams, business and vendors… more
- Percepta (Melbourne, FL)
- …acts as a trusted partner and consultant for all things training design, development , and delivery. This includes conducting analysis of client and partner learning ... and Evaluation*Conduct front-end needs analysis to identify curriculum objectives and development needs. This includes working closely with the client to identify… more
- Resolution Technologies, Inc. (Plano, TX)
- …interval, real-time, and user sync integrations and schedule display within the CX Agent Gather customer use cases and business justification for product ... and support all integrations between ACD and WFM SolutionsYou will translate business use cases into technical requirements in an agile environmentYou will serve… more
- Fidelity TalentSource LLC (Westlake, TX)
- …their proven collaborative and customer focused mindset with solid analytical and development skills to provide creative and complete solutions to complex ... business and technical problems! The Expertise & Skills You...management, cash and position reconciliations, securities lending, and transfer agent control and reconciliation. Within Cash and Positions, our… more
- Fidelity TalentSource LLC (Smithfield, RI)
- …sourcing for a Scrum Master to work in Fidelity's Workplace Investing (WI) business unit. Come join the Workplace Investing Scrum Master Chapter! As a Scrum ... and Skills You Bring You are a proven change agent capable of coaching agile practices to teams and...to coach, develop, and empower each other to lead development teams that embrace the Agile mindset while providing… more
- Capgemini Government Solutions (Mclean, VA)
- …eligibility. This role is an opportunity to apply and grow your skillset in development work with a motivated and rapidly growing company, working with a wide range ... capabilities. Job Responsibilities: Tool-Specific Responsibilities: HBSS/Trellix: Ensure the Security Center is being updated regularly; address unsuccessful updates of… more
- Honda World (Louisville, KY)
- …* Rapid response to customer inquiries via internet and phone. * Project a friendly, helpful demeanor while communicating with guests. * Work in coordination with the ... Help Wanted: Sales Customer Care Representative No Experience Needed HONDA WORLD located in Louisville, KY is a cutting edge and state of the art automotive dealership is in search of just the right people to join our Sales Customer Care. Qualities and skills… more
- Jeff D'Ambrosio Dodge Chrysler Jeep (Downingtown, PA)
- …collaborative environment. Position Overview: We are seeking an enthusiastic and driven Business Development Center (BDC) Agent to join our team. As a ... dental insurance. 401k available. * Career Growth: Opportunities for professional development and career advancement within a growing dealership group. * Supportive… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW CALL CENTER AGENT (DAYS) As a Call Center Agent , you will be either dedicated to a specific project or handle blended inbound and ... exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW CALL CENTER INSURANCE AGENT (P&C LICENSED) We are hiring call center insurance agents who are positive, persuasive, and have the drive to ... exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer… more
- CVS Health (Columbus, OH)
- …personal, convenient and affordable. **Position Summary** As a Services and Benefits Call Center Agent , you will handle incoming and outbound calls, process and ... backorders and off-phone activities as needed. As a Call Center Agent , you are responsible for ensuring...Retail Customer Care team, will be provided to support business need. This is a remote work from home… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW BLENDED CONTACT CENTER AGENT (INBOUND & OUTBOUND) We are looking for contact center agents to support inbound and outbound customer service ... exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW CALL CENTER AGENT (WEEKENDS) We are looking for call center agents to support inbound and outbound customer service and sales projects for ... exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer… more
- CACI International (Arlington, VA)
- Technical Operations Center Service Desk Agent - Day Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None ... of Travel: None * * * The Technical Operations Center (TOC) Service Desk Agent provides mid-level...lives. - We offer competitive benefits and learning and development opportunities. - We are mission-oriented and ever vigilant… more
- CACI International (Arlington, VA)
- Sr. Technical Operations Center Service Desk Agent - Day Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: ... Travel: None * * * The Sr. Technical Operations Center service desk agent provides high-level support...critical missions, build on our lengthy track record of business success, and find opportunities to break new ground… more
- Mass Markets (NC)
- …exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer ... POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in...test. - POSITION RESPONSIBILITIES WHAT DOES A HURRICANE RELIEF AGENT DO? We improve the customer's experience, providing exceptional… more
- Bank of America (Chandler, AZ)
- Consumer AML Operations - Know Your Customer Contact Center Agent Chandler, Arizona **Job Description:** At Bank of America, we are guided by a common purpose to ... compliance practices, understanding and anticipating inherent risks to the business , and building and maintaining business relationships. **Responsibilities:**… more
- ARAMARK (Nashville, TN)
- **Job Description** Payment Services Inbound Call Center Agent - Full-Time ? Remote Position ? Bilingual French Are you an experienced customer service ... professional with a background in call center operations? We are delighted to present an exciting...operational hours for our various departments are as follows: Business Support: 7:00 AM - 8:00 PM CST Payment… more
- Mass Markets (Wichita, KS)
- …exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer ... POSITION OVERVIEW We are looking for part-time call center agents to support inbound projects while working...experience. In addition to being the best in the business when it comes to customer interactions, you will… more
