- Dexian - DISYS (Plano, TX)
- Client is seeking a Senior CRM Salesforce - Developer to join our IT Enterprise Customer Enablement team in DFW. As there is a higher demand for our products and ... to contribute to the design and implementation of new business processes and support our solutions as part of...and support our solutions as part of customer experience ( CX ) in our Salesforce platform functionality. Responsibilities: Work with… more
- Bristol Myers Squibb (Princeton, NJ)
- …the knowledge and skills needed to perform their roles effectively and compliantly. The Sr . Director WW FM CX Strategy is responsible for developing the global ... CX strategy is aligned to TA and overall business strategy, including the overall Medical CX ...understanding of environmental/industry trends and their impact on the business and our customers. + Demonstration of senior… more
- CVS Health (Wellesley, MA)
- …in a supportive, collaborative and agile environment. **Position Summary** The Senior Manager of Retail Customer Experience will have primary responsibility for ... of CVS Health's Retail customer experience reporting, providing actionable insights that deliver business results, and act as a voice of the customer champion for… more
- HCA Healthcare (Nashville, TN)
- …reach our goals. Unlock your potential! **Job Summary and Qualifications** The Consulting Business Analyst will support our Genesys CX platform. The primary ... between CSO and business partners in support of revenue our Genesys CX platform. A background and operational experience in Contact Center and Healthcare Contact… more
- HCA Healthcare (Nashville, TN)
- …Product Analyst will lead in the development, customization, and support of the Genesys CX application for CSO. **In this role you will:** + Supported ... ensure the solution meets the intended goals. The Product Analyst supports the business owners in matters related to application enhancements and support. The… more
- M&T Bank (Buffalo, NY)
- …in person collaboration the other three days._ We are looking for seasoned Senior Contact Center Developer with hands on working knowledge of Genesys PureCloud ... technologies to assist the client areas and Bank in meeting their short-term business goals and long-term strategic objectives. + Direct and monitor less experienced… more
- Amgen (Tampa, FL)
- …10 million patients worldwide. It's time for a career you can be proud of. ** Sr Manager Business Performance Strategy Lead (BPSL) US & Canada** **Live** **What ... successful execution of the day-to-day customer experience and order-to-cash ( CX -OTC) activities per aligned market / customer needs and...-OTC) activities per aligned market / customer needs and business objectives. In this role, the BPSL is a… more
- Bristol Myers Squibb (Austin, TX)
- …their personal lives. Read more: careers.bms.com/working-with-us . **Position: Sr . Therapeutic Area Specialist** **Therapeutic Area (TA):** **Hematology** ... HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label, leveraging… more
- Bristol Myers Squibb (Richmond, IN)
- …their personal lives. Read more: careers.bms.com/working-with-us . **Position: Sr . Therapeutic Area Specialist** **Therapeutic Area (TA):** **Hematology** ... HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label, leveraging… more
- Amazon (Seattle, WA)
- … problems. The ideal candidate has a demonstrable track record of success in driving business impact through application of analytics. As a BI Engineer, you will ... experience. We do this every day by solving complex business and technical problems with ingenuity and simplicity. We...our customers and enhance their experience. On the Americas CX analytics team, you will be surrounded by people… more
- Bristol Myers Squibb (Albany, NY)
- …and in their personal lives. Read more: careers.bms.com/working-with-us . **Position:** Senior Therapeutic Area Specialist, Immunology (TAS) **Location** : Field At ... HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label, leveraging… more
- Bristol Myers Squibb (Charleston, SC)
- …in their personal lives. Read more: careers.bms.com/working-with-us . **Position:** Senior Therapeutic Area Specialist (TAS) Therapeutic Area (TA): Dermatology ... HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label, leveraging… more
- Amazon (Seattle, WA)
- …online, and that science is at the center of delivering a step-function change for our CX . We are looking for a Sr . Principal Scientist to help us continue to ... possess the ability to influence product decisions through research and practical application of science, and develop novel solutions to continually improve the… more
- Amazon (Seattle, WA)
- …environment. Basic Qualifications - 3+ years of building machine learning models for business application experience - PhD, or Master's degree and 6+ years ... the search customer experience and are looking for a Senior Applied Scientist to lead the development and implementation...Key job responsibilities We are looking for an experienced Sr . Applied Scientist to lead LLM based signals development… more
- PNC (PA)
- …This role is incentive eligible with the payment based upon company, business and/or individual performance. ** Application Window** Generally, this opening is ... opportunity to contribute to the company's success. As a Client Solution Specialist Sr within PNC's Treasury Management Client Care organization, you will be based… more
- Sprinklr (TX)
- …solution narratives, CX workshops, and compelling presentations that illustrate Sprinklr's business value to customers at all levels. You will serve as the ... **Job Description** **Brief Description** Sprinklr is looking for a Sr Solutions Consulting Manager to serve in as a...and customer success teams within the division, drive new business opportunities and own all aspects of GTM execution.… more
- Lucid Software (Raleigh, NC)
- Sr . Customer Success Manager Raleigh, NC Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. We hold ... Software has received numerous global and regional recognitions for its products, business , and workplace culture. These include being named a Fortune Best Workplace… more
- Zoom (Columbus, OH)
- What you can expect We are hiring a Sr . Product Marketing Manager to focus on our Contact Center AI solutions to join our Product Marketing team at Zoom! This is a ... Zoom AI Expert Assist and Zoom Virtual Agent help CX leaders outpace customer expectations. They empower agents and...customer expectations. They empower agents and help deliver better business outcomes. About the Team You will be responsible… more
- ServiceNow, Inc. (Vienna, VA)
- …+ Build a team of direct Solutions Sales Executives to drive rapid new business sales growth nationally in the Healthcare Payor, Provider and Life Sciences. + Build ... Manage and report accurate forecast and pipeline to the business + Achievement of annual sales goals on a...IT + Ability to build long term strategic and senior level relationships + Ability to adapt and work… more
- Amazon (Seattle, WA)
- …results-oriented environment, and having the ability to influence the decisions of senior business leaders through effective verbal and written communication, ... advertiser objectives and customer experience. * Provide analysis to senior leaders on issues like business impact...business impact of new feature development, addressability or recognition rates, and changes of ad serving systems to… more
