- Navient (Honolulu, HI)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... + Identifying opportunities for process automation through technology to streamline contact center workflows, improve agent efficiency, and enable customers to… more
- Extra Space Storage (Pearl City, HI)
- …to our success from our executive management team, corporate employees, on-site managers and call center team. **Offering a Career Path Paved with Innovation and ... Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent (ie car rental, RV rental, storage… more
- Lincoln Financial Group (Honolulu, HI)
- …process, clearly articulates, documents and validates more complex technical requirements for IVR call flows. Maintains and enhances agent set up and call ... 73192 **What You'll Be Doing** Lincoln National Corporation seeks a Contact Center Technologies, Senior Business System Analyst in Radnor, PA. To modernize Contact… more
- CGI Technologies and Solutions, Inc. (Honolulu, HI)
- …and archive files for storage purposes * Interface with Passport applicants at Agency/ Center information and will- call counters: o At the Information Station, ... Participate in customer service outreach activities. * Assist with acceptance agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- Humana (Honolulu, HI)
- …growth and retention objectives and may include training and selling aids, call center scripts, advertising copy, brochures, catalogues, display advertising, ... story in support of patient acquisition and retention + Execute patient & agent marketing tactics + Collaborate with PCO marketing team to understand business needs… more
- Sharecare, Inc. (Honolulu, HI)
- …or disease conditions. The Certified Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / ... enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with...sessions a plus + Experience with benchmarks and contact center metrics preferred, including adherence to schedule + Proficiency… more