- Refloor (Troy, MI)
- Call Center Agent at Refloor Refloor is the leading flooring company in America, and we are looking for talented individuals to join our team as Call ... and professional demeanor + Preferred: At least one year of sales-based call center experience + Experience with Salesforce CRM is helpful Benefits + $15-$17… more
- BELFOR Property Restoration, Inc (Troy, MI)
- **Job Title** BELFOR Contact Central - Call Center Agent **Location** Any Shifts - Sourcing only **Job Description** **Qualifications**
- Vaco (Lansing, MI)
- …Firm in 2020. For more information, visit pivotpointconsulting.com. **Description:** The Level 1 Call Center Agent will be responsible to support customers ... from our 24x7 call center . This person must provide exceptional call center support. Customer Service and Communication skills are a must and critical to… more
- TRAVELING TEAMS (TM) (Bingham Farms, MI)
- …* Answer incoming calls to assist with reservations, confirmations, room need requests, and questions. * Warmly greet a high volume of calls and perform reservation ... procedures. * Explain hotel details, rates, services, amenities, and other information about the hotels as requested. * Sell, process, enter, and confirm room reservations using Traveling Teams selling techniques and strategies. * Provide incoming callers with… more
- Adecco US, Inc. (Grandville, MI)
- … Agents in Michigan. This temporary opportunity requires creative solutions and organization. Call center agent jobs involve conducting political calls, ... - apply now! Candidates must meet the following requirements to be considered for Call Center Associate jobs: + Must reside in Michigan + Access to a personal… more
- The Hartford (MI)
- …the San Antonio, TX and Hartford, CT areas should apply for the Hybrid Sales Agent Role located on The Hartford website. All other locations are eligible for this ... and integrity, where we place the customer at the center of everything we do. Our team values open...you toward achieving your career goals. AS A SALES AGENT YOU WILL + Provide insurance recommendations, quotes, and… more
- Conduent (MI)
- …address and research customer inquiries and provide appropriate and accurate information. . Inbound Call Center - The Agent is responsible for responding to ... **.** **Bilingual Required ( Spanish)** **. A minimum of 1-year call center experience in telephone customer service or related experience** **. Computer… more
- Comerica (Auburn Hills, MI)
- Contact Center Agent Tier 2 The office is...$1,000 for every qualified new hire referral * Comerica Call Center earned the Gold Award for Training ... with a diverse team? Join our Team! A Contact Center Agent Tier 2 will have a...or exceed key performance metrics while handling a high call volume of in-bound calls in a fast-paced environment.… more
- Mass Markets (MI)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... PM - 8:00 PM. - POSITION RESPONSIBILITIES WHAT DOES A HURRICANE RELIEF AGENT DO? We improve the customer's experience, providing exceptional solutions to simple… more
- Allen Harmon Insurance Agency (Battle Creek, MI)
- …+ Three years related work experience. Prefer exposure to insurance agency and call center environment. + Command of verbal and written communication skills. ... MI. We are currently looking for a full-time insurance agent in our Battle Creek office. We offer professional...based on experience, including the benefits listed below: Insurance Agent Benefits and Perks + Compensated the first three… more
- Mass Markets (MI)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW WORK-AT-HOME INBOUND INSURANCE AGENT We are hiring insurance agents who are...sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION… more
- Mass Markets (MI)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW REMOTE LICENSED PROPERTY & CASUALTY INSURANCE AGENT We are hiring licensed insurance agents who...sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION… more
- Mass Markets (Bay City, MI)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW INBOUND TOLL COLLECTIONS AGENT (ENTRY-LEVEL) We are looking for Customer Service...assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- Cayuse Holdings (Lansing, MI)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization + ... and accelerated time to market. **Primary Focus** The Service Desk Agent provides customer service solutions within service level agreements using company… more
- Trinity Health (Livonia, MI)
- … call tracking policies and all call information is logged in the call center tracking system. 3. Supports a high volume of inbound customer calls; ... services to P2P staff if unable to resolve within prescribed timeframe per call center guidelines. 6. Identifies, researches, analyzes and resolves complex… more
- Humana (Lansing, MI)
- …South Dakota. Connectivity requirements are detailed below. **Preferred Qualifications** + Prior call center experience + Prior Medicare Product Sales experience ... + Prior Sales (any industry) experience + In addition to English, proficiency in additional languages; ability to read, write, and speak without limitations or assistance. **Additional Information** + Any Humana associate who speaks with a member in a language… more
- Peckham, Inc. (Grand Rapids, MI)
- …+ Develops plans to meet short-term objectives + Assist in the development of call center best practices and opportunities for improvement + Maintain a safe ... and team members. MINIMUM QUALIFICATIONS + 3-4 years of experience leading within a call center + Associate degree or an equivalent blend of education and… more
- Navient (Lansing, MI)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... + Identifying opportunities for process automation through technology to streamline contact center workflows, improve agent efficiency, and enable customers to… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …service inbound phone calls from customers and bankers in English and Spanish in a call center environment to assist customers needing to file a dispute or check ... service while capturing accurate customer account and transaction information. Agent will also provide accurate expectations and disclosures regarding disputed… more
- Humana (Lansing, MI)
- …first** With management direction the Workforce Management Professional 2 will focus on call center efficiency and resource utilization for our multi-channel ... call center operations. Analyze forecast, manage data, real-time operations and...schedules that balance the needs of the business and agent preferences. Ensure appropriate scheduling of meetings, training, PTO,… more