- The Chicago Lighthouse (Chicago, IL)
- … Center Supervisor is responsible for direct oversight of Call Center agents and for providing high quality customer service assistance when responding ... center ; + One to two years of experience quality monitoring in a call center... center environment; + One to two years quality and assurance coaching; + Ability to… more
- TEKsystems (Chicago, IL)
- …updates and offer additional options to facilitate the referral process. + Meet quality assurance requirements and other key performance metrics + Facilitate ... manner, in adherence to their goals + Document all call information according to standard operating procedures + Answer...of operation + Utilize company provided tools to maintain quality . Some tools may include but are not limited… more
- Rush University Medical Center (Chicago, IL)
- …therapy treatment as prescribed by the radiation oncologist, daily maintenance and quality assurance checks for the equipment, maintenance of the inventory ... of department supplies, and administrative quality assurance checks as assigned. Enforce compliance with all policies, standard operating procedures, and… more
- Rush University Medical Center (Chicago, IL)
- …comprehensive patient education programs. * Participates in the development and execution of quality assurance programs and projects. * Ensures that the Rush ... **Job Description** **Location:** Chicago, IL **Hospital:** RUSH University Medical Center **Department:** PBC Transplant **Work Type:** Part Time (Total FTE between… more
- Amazon (Portage, IN)
- …tasks. . Actively manage service agreements to include vendor labor scheduling, quality assurance , and financial invoice review. Physical Requirements: . Walk ... Description The Data Center Global Controls team is looking for exceptional...personnel on site utilize proper safety methodology. . Work on- call and a rotating schedule when required and respond… more
- PNC (Chicago, IL)
- …be within PNC's Internal Audit organization, supporting the Internal Audit Data Management Center of Excellence Audit team. This position is primarily based in a PNC ... Audit department is composed of industry leaders who provide independent, objective assurance and consulting services designed to add value and recommend improvement… more
- Abbott (Abbott Park, IL)
- …and design control of products and processes, including software and technical quality assurance personnel. Products include PC application software, mobile ... degree of creativity and latitude is expected. Responsible for: Quality assurance activities for software and firmware...between businesses. + Develop and assess metrics for each center . + Lead and facilitate implementation of new regulations.… more
- AbbVie (Mettawa, IL)
- …specialist performance plans, based on feedback and insights provided by the HCRS Quality Assurance team. + Analyze and evaluate ARS patient interactions and ... monitoring, survey analyses, or any other appropriate means. + Develop and monitor call center metric reporting, and act as needed to assure KPI's are achieved.… more
- TEKsystems (Elmhurst, IL)
- …- Accurately process, verify, and/or submit documentation and orders - Meet quality assurance requirements and other key performance metrics - Facilitate ... problem solving - Utilize company provided tools to maintain quality . Some tools may include but are not limited...documents Skills: customer service, retail, order entry, inbound, outbound, call center , call center… more
- HUB International (Des Plaines, IL)
- …scripts, prompts, call flows when handling different topics. + Meet Quality Assurance Requirements and other key performance metrics. + Identify customer's ... need and clarify information for Call Center Agents. + Seize the opportunity to transfer calls immediately or schedule appointments, where applicable. + Build… more
- AdventHealth (Hinsdale, IL)
- …WILL BEGIN JULY 15, 2024_** **Location: UChicago AdventHealth Hospital System:** **Inbound Call Center Role** In-person training at La Grange Hospital (3 ... . Achieves individual key department performance objectives such as quality assurance and productivity. . Maintain knowledge...or GED. . 1 years prior experience in a Call Center OR Customer Service environment **_EDUCATION… more
- Loyola University Chicago (Chicago, IL)
- …They will also be expected to participate in selection committee meetings, quality assurance and process improvement, and protocol development. About Loyola ... Nephrology group. This position will staff pre- and post-transplant clinics, share on- call duties including the inpatient service, develop their own continuity of… more
- Otis Elevator Company (Chicago, IL)
- …hydraulic elevator modernization + Open order sales support, route control, scheduling and quality assurance + Maintaining customer quality assurance ; ... people - passengers, customers, and colleagues - at the center of everything we do. We are guided by...call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would… more
- Nestle (Chicago, IL)
- …leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our ... principles and practices, for which the Corporate SHE&S team remains the center of expertise in Nestle. **PRIMARY RESPONSIBILITIES:** Construction Safety * Actively… more
- Marriott (Chicago, IL)
- …working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an ... **Additional Information** On Call **Job Number** 24100479 **Job Category** Loss Prevention...Loss Prevention & Security **Location** W Chicago - City Center , 172 West Adams Street, Chicago, Illinois, United States… more
- Kelly Services (University Park, IL)
- …**Qualifications:** + Must have HACCP (Hazard Analysis Critical Control Point) certified quality assurance experience + 3 years solid manufacturing QA experience ... or send their updated resume to: ###@kellyservices.com Can also call Nancy at ### **Shifts and pay:** 1 st...process can be directed to Kelly's Human Resource Knowledge Center . Kelly complies with the requirements of California's state… more
- Little City Foundation (Schaumburg, IL)
- …with all centralized support teams to ensure the coordination of service delivery, assurance of program quality , and integrate subsequent objectives into the ... Manager | Adult Residential Services Job Details Level Experienced Job Location Countryside Center - Schaumburg, IL Remote Type N/A Position Type Full Time Education… more
- TEKsystems (Elmhurst, IL)
- …- Accurately process, verify, and/or submit documentation and orders - Meet quality assurance requirements and other key performance metrics - Facilitate ... problem solving - Utilize company provided tools to maintain quality . Some tools may include but are not limited...8:30 - 5pm Skills & Qualifications: Customer Service / call center experience Tenure with positions Ability… more
- Kelly Services (Woodridge, IL)
- …competency and overall performance rating that is of good quality and supports your self-assessment rating. + Demonstrate reliability through ... punctuality and attendance + Actively participates in rotation for Emergency On- call weekend repairs as required per facility after hours operating procedures.… more
- Paylocity (Schaumburg, IL)
- …by managing expectations, providing timely updates and project deliverables. + Quality Assurance (QA): Meet expectations of Service-level Agreement (SLAs), ... or GED + Experience in a high-volume customer service environment (Banking, Call Center , Finance, Hotel, Information Technology (IT), Insurance, Retail, or… more