- Mass Markets (Savannah, GA)
- POSITION OVERVIEW BLENDED CONTACT CENTER AGENT (INBOUND & OUTBOUND) We are looking for contact center agents to support inbound and outbound customer ... that works for everyone. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW BLENDED CONTACT CENTER AGENT (INBOUND & OUTBOUND) We are looking for contact center agents to support inbound and outbound customer ... that works for everyone. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER AGENT (PART-TIME) We are looking for part-time call center agents to support inbound and outbound customer ... support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION DETAILS WANT… more
- Healthfirst (AL)
- …meet our business demands. We are currently inviting applications for our upcoming 2024 Summer Contact Center Agent Class. Thank you for considering a career ... and will be commensurate with your location. Prior experience in a contact center , healthcare, and/or bilingual language proficiency may warrant higher… more
- NBT Bank (Utica, NY)
- Pay Range: $16.00 - $21.14 Salary range for this job is: $18.00-$21.14 The Contact Center Agent I is responsible for researching, troubleshooting, and ... customer experience and representing the NBT brand and core values. The Contact Center supports customer inquiries through phone, message center , social… more
- Blue Foundry Bank (Parsippany-Troy Hills, NJ)
- …customer inquiries and service requests, ensuring a positive experience during every interaction. The Contact Center Agent serves as a problem solver; builds ... + Effectively and efficiently handles all communication channels within the Channel Center + Effectively diffuses irate customers; while demonstrating an ability to… more
- Comerica (Farmington Hills, MI)
- Contact Center Agent Tier 2 Summary This position is responsible for contributing to the overall success of our National Contact Center by meeting or ... exceeding customer satisfaction goals, achieving prescribed customer service levels and executing operational objectives. This position handles a high call volume of in-bound calls in a fast-paced environment while processing customer requests for their… more
- Adecco US, Inc. (Phoenix, AZ)
- Phoenix, AZ- Contact Center Agent Adecco is looking for strong Contact Center agents in the Phoenix area! **Pay Rate $18/hr** **Job Qualifications ... and Requirements** * Good verbal and written communication skills * Dependable and able to adhere to schedule * Effective problem solving skills * Effective listening skills * Attention to detail * Ability to work effectively in a high volume and sometimes… more
- Bank of America (Chandler, AZ)
- Consumer AML Operations - Know Your Customer Contact Center Agent Chandler, Arizona **Job Description:** At Bank of America, we are guided by a common ... excellence utilizing relationship-building and problem-resolution skills in a call center environment. Ensures complete and efficient customer interactions by taking… more
- BELFOR Property Restoration, Inc (Troy, MI)
- **Job Title** BELFOR Contact Central - Call Center Agent **Location** Any Shifts - Sourcing only **Job Description** **Qualifications**
- Colgate-Palmolive (Overland Park, KS)
- …specific agent roles offered in Hill's Customer Experience Service Center .** **Consumer Affairs Agent ** **Answering consumer product questions and addressing ... how you see your career, Hill's Customer Experience Engagement Center is the place to be!** **Hill's Pet Nutrition...is a globally recognized Best Place to Work.** **An agent is responsible for delivering an exceptional customer experience… more
- Mass Markets (NC)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (CA)
- …broadband connection. - POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, technical ... a positive and enthusiastic outlook to work each day. Our entry-level Contact Center Representatives are responsible for the following tasks: + Listen to… more
- VNS Health (Manhattan, NY)
- OverviewThis fully remote position supports the contact center and provides efficient and courteous consumer service via various contact center ... changes through ongoing training and educational resources. + Operates within contact center standards and metrics, fostering a collaborative culture… more
- UCLA Health (Los Angeles, CA)
- Description As the Medicare Advantage Senior Contact Center Representative, you will be addressing and resolving complex member inquiries, providing detailed ... a focus on clear and empathetic communication + Manage escalated calls from Contact Center Agents related procedural inquiries + Assist members, fostering… more
- VNS Health (Manhattan, NY)
- OverviewProvides efficient and courteous consumer service via various contact center technologies, such as chat, inbound/outbound calls, email, web, etc., to ... updates through on-going training, coaching and educational materials.* Adheres to general contact center standards and metrics (eg, call handling parameters).*… more
- Adecco US, Inc. (Dublin, OH)
- Adecco is looking for Remote Contact Center Agents to support one of our biggest clients in the legal field. Weekly pay starts at **$** **18.00** per hour, ... this role you would be part of a call center team that handles potential claimant inquires and will...At least 6 months to 1 year of call center experience + Experience with scripted positions is preferred… more
- Crawford & Company (Lake Zurich, IL)
- …with internal and external customers. + Directs customer calls to the appropriate contact at multiple locations or escalates to specialist as needed. + Attains 90% ... experience or equivalent combination of education & experience including inbound call center experience preferred. + Ability to work in a team environment and/or… more
- Koniag Government Services (Albuquerque, NM)
- …(or newer desired), ServiceNow San Diego (Utah or newer desired). + Knowledge of Softphone ( Contact Center Agent Console such as NICE-CXone or Amazon Connect ... validity._ Kadiak, a Koniag Government Services company, is hiring a highly qualified Contact Center Task Lead with experience managing a Contact Center … more
- Navient (San Francisco, CA)
- …may arise. + Identifying opportunities for process automation through technology to streamline contact center workflows, improve agent efficiency, and enable ... to others, and genuinely want to perform well. **The Contact Center Engineer position will report to...systems. + Implement process changes and automation to enhance agent productivity and customer experience. + Liaise with cross-functional… more