- Fidelity TalentSource LLC (Boston, MA)
- …with end-users, vendors and other management and staff leading to timely problem resolution. Lead /collaborate with a team of 8 - 15 engineers and analysts ... years building & leading recommender systems/algorithms.Proven track record of customer -focused engagement and collaboration across business units with… more
- Morph Management (Boston, MA)
- …offer customized solutions to meet their expectations. Lead and manage a team of customer service associates, providing guidance, coaching, and support to ... and maintaining client satisfaction. Foster a positive and collaborative team culture, promoting a customer -centric mindset and driving employee engagement . more
- Party City Holdings Inc. (Everett, MA)
- …daily and weekly workload to deliver on store sales goals and customer engagement . You will assist the Store Team Leader and Leads in supporting onboarding ... for executing best in class sales and service strategies. Team Members provide exceptional customer service behaviors...Do you possess prior retail management experience? Can you lead a team in a dynamic and… more
- CIRCOR International, Inc (Warren, MA)
- …in the business unit. The position is part of the CIRCOR - Warren leadership team and reports directly to the VP/GM of the business unit. The position is responsible ... business strategy with a focus on topline growth, flawless implementation, and customer excitement, and is an end-to-end role (order intake through invoicing). A… more
- Fidelity TalentSource LLC (Boston, MA)
- …be responsible for growing these relationships and ensuring member and stakeholder satisfaction. Lead engagement . You will engage with members, partners and ... and manage a growth strategy for CommunityDemonstrate the highest levels of engagement with the team and commitment to serviceDevelop key strategic… more
- TTEC (Cambridge, MA)
- …Our TTEC community is here for you as one dynamic, global family. You%27ll report to Team Lead . You%27ll contribute to the success of the customer experience ... what we do at TTEC for you and the customer . As a Licensed Property & Casualty Insurance Agent...award-winning employment experience and company culture. Our TTEC work-from-home team has 40 preferred residency states. We are currently… more
- Fidelity TalentSource LLC (Boston, MA)
- …engagement and giving Fidelity a competitive advantage by delivering better overall customer service. This team manages data that supports decisions on ... of Your Role\u200B\u00A0This role mainly manages the daily functioning of the customer experience research specifically the NPS and CSAT programs. These studies are… more
- Baystate Health (Springfield, MA)
- …across the marketing and communications department. The Marketing and Consumer Engagement team includes marketing strategy, creative services, social ... Baystate Health seeks a dynamic and visionary Director of Marketing and Consumer Engagement to lead our marketing initiatives and enhance consumer engagement… more
- EPAM Systems (Boston, MA)
- …+ Leadership and Team Management: + Lead , mentor, and manage a team of customer success professionals, project managers and other PMO staff + Foster a ... are looking for a leader of leaders, who will work alongside a dynamic team to identify complex business problems and create solution-oriented strategies for some of… more
- Autodesk (Boston, MA)
- …is designed and made. Autodesk's Education team is looking for a Senior Manager, Field Engagement to lead the US team . You will report to the Senior ... Engagement and Autodesk Learning Partner Program. You will lead a team of passionate, experienced account...individuals for growth and performance in account management, and customer success. We work in a hybrid work environment.… more
- Boston University (Boston, MA)
- …how our alumni connect with their alma mater. As a member of the Alumni Engagement team , the Associate Director, Alumni Networks, is responsible for managing BU ... positions. Actively steward relationships with volunteers to maintain, build and strengthen alumni engagement . . Oversee and lead network leaders in planning a… more
- Compass Group, North America (Sheffield, MA)
- FISD Position Title: CATERING AND COMMUNITY ENGAGEMENT MANAGER - FISD - SHEFFIELD, MA Pay Grade: 11 Salary: $70000 - $80000 / year Other Forms of Compensation: Flik ... across 300 communities for over four decades. Our passionate team of associates is fully committed to delivering exceptional...equip students with the essential tools they need to lead a healthy and thriving life. We believe in… more
- Pfizer (Cambridge, MA)
- …(medication fills, compliance and persistency), challenges and trends within the SPP customer channel. + Lead SPP quarterly product insights reviews with ... help achieve the business unit goals through the SPP customer channel. **Role Responsibilities** + Develop and implement the...brand teams in collaboration with SAS data analytics team . + Through SPP quarterly insights, internal data dashboards… more
- Takeda Pharmaceuticals (Lexington, MA)
- …team as resources and capabilities progress over time. + Support the Digital Engagement & Insights team in encouraging actions that are measurable and ... generate valuable insights. + Communicate with differing stakeholders across the Digital Engagement & Insights Team to effectively understand the broader content… more
- Dick's Sporting Goods (Millbury, MA)
- …difference as part of the world's greatest sports team , apply to join our team today! OVERVIEW: OVERVIEW: The Lead has a direct impact on both the execution ... of the Assistant Store Manager and Store Manager, the Lead is the in-store expert of their business /...+ Instills Trust + Decision-Quality/Decision-Making Abilities + Action-Oriented + Engagement Driver + Talent Developer + Effective Team… more
- HUB International (Boston, MA)
- …commissions for some positions. We are looking for a dynamic and experienced RPW Program Lead to join our team . The ideal candidate will have a strong background ... excellent project management skills, and a deep understanding of customer -centric strategies. As the Program Lead , you...while supporting the implementation to enhance business and user engagement , retention, and satisfaction. + Lead the… more
- Bright Horizons (Newton, MA)
- **What you will be doing:** The IT Service Desk Team Lead at Bright Horizons plays a critical role in providing advanced technical support to our internal users ... through direct engagement on tickets, service level monitoring and ...operations, resolves complex issues, and maintains high levels of customer satisfaction. **What we hope you will bring to… more
- Tufts Medicine (Framingham, MA)
- …with site lead on giving feedback regarding workflow and employee engagement . 22. Communicates effectively with staff and with physicians to proactively correct ... follow-up studies if necessary. Exercises a high degree of customer service in all interactions with patients, internal and...the Office Manger to assess the "pulse" of employee engagement and takes appropriate measures to bolster employee morale.… more
- Dick's Sporting Goods (Natick, MA)
- …the deterrence of external theft and the execution of key operational programs. The LP Lead will model customer engagement behaviors to detect and deter ... team today! OVERVIEW: ROLE RESPONSIBILITIES: The Loss Prevention Lead serves primarily to mitigate and reduce losses through...Support, promote and actively demonstrate company values related to customer engagement . + Provide ad hoc support… more
- The MITRE Corporation (Bedford, MA)
- …Wide Accelerator, Acceleration Cafe, and MITRE Engenuity as part of the operations team . The Operations Lead identifies areas to improve organizational speed and ... and support MwA projects operational needs as a embedded team member + Lead cross team...and reporting, for key meetings, business reviews, and employee engagement events + Maintain efficient operational cadence between MwA… more
