- Dana-Farber Cancer Institute (South Boston, MA)
- The Research Administrator Manager is responsible for the management of complex research portfolios in the Division of Molecular and Cellular Oncology (MCO) and the ... autonomously, while working collaboratively with department leadership, as needed. The RA Manager functions not only as a subject matter expert in research… more
- American Express Global Business Travel (Boston, MA)
- …activities up to enhanced sustainability initiatives. We're now looking for an ambitious Sr. Customer Experience Manager to join our consulting team based in ... be able to present and communicate well in all scenarios. This Sr. Customer Experience Manager role owns two key strategic categories, **Change Management &… more
- Compass Group, North America (Cambridge, MA)
- …interesting locations? Come grow your career with Eurest. Job Summary Working as the Customer Experience Manager you will be responsible for working ... recovery Preferred Qualifications: + Minimum of 5 years of marketing experience + Experience in high volume and custom VIP events + Excellent communication… more
- Vontier (Boston, MA)
- Leading the Claims team the Manager , Customer Experience -ASC Claims is responsible for managing a team of Service Account Managers, overseeing the ... providers, and ensuring the efficient and effective management of service requests. Manager , Customer Experience -ASC Claims will play a critical role in… more
- FranklinCovey (Boston, MA)
- … customer -facing role. **Preferred Skills & Experience ** + 1+ years of experience as a Customer Success Manager or similarly functioning position ... schools and institutions. To learn more, visit franklincovey.com . **Title:** Customer Success Manager **Division & Department:** Enterprise Customer… more
- Rocket Software (Boston, MA)
- …multiple projects and the ability to build a positive customer experience approach. This Field Marketing Manager will support planning efforts, various ... what they're doing!** **Job Description Summary:** As Field Marketing Manager on the AMER Field Marketing Team, this individual...and execute a plan with strategy, purpose and superior customer experience that delivers on the desired… more
- Otis Elevator Company (Canton, MA)
- …our customers, handling inquiries, resolving issues, and ensuring a positive customer experience . As a Client Relationship Manager , you will serve as the ... are looking for a friendly and professional Client Relationship Manager to join our team. The ideal candidate will...and procedures related to accounts receivable. **Requirements:** + Proven customer service experience or related experience… more
- Nordstrom (Braintree, MA)
- …change that promotes customer driven initiatives + Assist the Service Experience Manager with financial aspects and budgets to drive efficiencies and ... Job Description The ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic...is committed to driving results and providing an exceptional customer experience . A day in the life… more
- Danaher Corporation (Boston, MA)
- …of the Digital Customer Experience team, reporting to the Digital Customer Experience Manager responsible for the customer 's digital experiences. ... in a fast-paced role and want to work to build a world-class Digital Customer Experience organization-read on. In this role, you will have the opportunity to: +… more
- Middlesex Savings (Concord, MA)
- …that does not have a Branch Manager assigned on premises. **Responsibilities** + Customer Experience - Responsible for assisting the Branch Manager to ... **Overview** It is the responsibility of the Assistant Branch Manager II to represent Middlesex Savings Bank to the...and mission. They accomplish this by focusing on the customer experience , development of staff, achievement of… more
- EssilorLuxottica (Marlborough, MA)
- …or equivalent experience + Previous leadership in retail or customer service experience preferred + The Multi Store Manager is the expected to work on ... will deliver exceptional service through delivery of The Sunglass Hut Experience . The Multi Store Manager will consistently model all Sungalss Hut Experience … more
- CVS Health (Wellesley, MA)
- …aims to reinvent what a pharmacy and a health care company can be. The Senior Manager , Digital Mobile Experience and Customer Engagement will play a critical ... with Product Ownership or Product Management. 3+ years of experience with Marketing App Retention and Customer Engagement. 2+ years of experience with Agile… more
- Trellix (Boston, MA)
- …global teams supporting global customers * Experience as Product Manager , Technical Account Management, Customer Success Management, Support Management, ... **_Job Title:_** Product Manager , Customer Success **_Role Overview:_** to...a strategic, high-visibility role curating and scaling an industry-leading customer experience . In this role you will… more
- SHI (Boston, MA)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. CSM ... in our ITAM programs. The position reports to the Manager - ITAM Customer Success and ultimately...degree or equivalent + Minimum of 7 years of experience in Customer Success or Field Sales,… more
- Cornerstone onDemand (Boston, MA)
- The Customer Excellence Manager is responsible for engaging with clients to drive value realization in the solution and mitigate retention risk. Through direct ... client engagements, the Customer Excellence Manager ensures optimization and the...you ** + Have a BA/BS or equivalent professional experience in Human Resources, Organizational Development or Finance +… more
- EDB (Boston, MA)
- …success goals and processes, sharing insights and feedback to enhance the overall customer experience . **Requirements:** + Solid understanding of Customer ... security, compliance controls, and observability. For more information, visit www.enterprisedb.com ** Customer Success Digital Success Manager ** Boston, MA or… more
- American Express (Boston, MA)
- …to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, ... Small Business and Middle Market Card Members. The Sr. Manager - Digital Customer Growth Marketing Channel...a suite of treatments to drive growth and improve Customer experience + Identify, solution, and implement… more
- Amazon (Boston, MA)
- Description AWS is seeking a Customer Solutions Manager (CSM) team for the Digital Native Business segment. This group engages directly with customers and ... AWS cloud. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager , you will be...benefits, and successful program completion - 4+ years of experience in a customer -facing role, engaging with… more
- Trellix (Boston, MA)
- **_Job Title:_** Customer Success Manager , Public Sector **_Role Overview:_** Role Overview: The Customer Success Manager (CSM) is responsible for ... escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in...years of customer engagement and account management experience in a Cybersecurity/SaaS solutions company and/or an enterprise… more
- Restaurant Depot (Andover, MA)
- Position Title: Customer Service Manager Department: Sales Supervisor: Branch Manager FLSA: Non-exempt Position Summary: Responsible for providing ... Degree, OR + High School Diploma or GED with at least 4 years experience in customer service, OR + Any appropriate combination of education and experience . +… more
