- Mass Markets (Tampa, FL)
- …and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone for a variety ... a management-level position. Prior experience in management, supervisor, or customer service leadership is highly preferred. To...to manage KPIs and SLAs + Possess practical conflict resolution skills (both customer and agent conflict)… more
- Concentrix (Tampa, FL)
- …or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems ... Job Title: Luxury Automotive Customer Service Representative (On-Site) Job Description...career journey + A modern, state-of-the-art office setting with advanced technologies and a great team + Programs and… more
- Publix (Lakeland, FL)
- …include: + Contacting injured customers by telephone and/or in writing to promote premier customer service and provide quick resolution of claims. + ... and property damage claims to ensure timely and equitable resolution . + Securing physical evidence related to customer...school diploma or its equivalent + 2 years of customer service or retail experience + ability… more
- Travelers Insurance Company (Tampa, FL)
- …**What Will You Do?** + Directly handles assigned severity claims. + Provides quality customer service and ensures file quality and timely coverage analysis and ... and expertise of others actively solicits input and shares ideas. + Strong customer service skills. - Intermediate + Demonstrated coaching, influence and… more
- MUFG (Tampa, FL)
- …tickets and improve service methods as directed, ensuring compliance with customer service standards and procedures. + Ensure the availability of required ... complex problems through automation & innovation, ultimately improving the customer experience and Service Desk performance. Your...special projects, and serving as escalation point to the Service Desk team and management as advanced … more
- Travelers Insurance Company (Tampa, FL)
- …jurisdictions, in accordance with Best Practices. Provide quality claim handling and superior customer service on assigned claims, while engaging in indemnity & ... claims when file exposure is greater than $2 million. + Provide quality customer service and ensure file quality timely coverage analysis and communication… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …* Assists team in developing client relationships and providing a high level of customer service . * Assists Director in overseeing team morale and plans team ... client relationships. **Essential Duties and Responsibilities:** * Researches and provides resolution to advanced departmental and escalated client issues. *… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …* Assists team in developing client relationships and providing a high level of customer service . * Assists Director in overseeing team morale and plans team ... client relationships. **Essential Duties and Responsibilities** * Researches and provides resolution to advanced departmental and escalated client issues. *… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …* High School Diploma or equivalent and a minimum of two (2) years' experience in customer service or the financial services industry. * OR ~ * Any equivalent ... (a division of Raymond James & Associates) to assist with the service and maintenance of managed accounts. **Essential Duties and Responsibilities** * Performs… more
- MetLife (Tampa, FL)
- …Market relationships. We are looking for you to drive a consistent and extraordinary customer service experience for both new and existing customers as part of ... the client and internal MetLife teams. * Provides exceptional customer service to support ongoing customer...and acts as a liaison to assist with problem resolution and troubleshooting. * Participates in client account audits… more
- Travelers Insurance Company (Tampa, FL)
- …understanding and ability to work within jurisdictional parameters within their assigned state. + Customer Service : + Advanced ability to build and maintain ... **What is a Must Have?** + High School Diploma or GED and one year of customer service experience OR Bachelors Degree required. **What Is in It for You?** +… more
- Travelers Insurance Company (Tampa, FL)
- …and effective way while meeting established protocols and delivering optimal customer service . You will apply your highly advanced knowledge of legal issues ... and enthusiastic team player with extensive industry experience to join our Strategic Resolution Group Claim team as a Major Case Specialist handling complex toxic… more
- SAIC (Macdill AFB, FL)
- **Description** **SAIC IS SEEKING AN AUTHORIZED SERVICE INTERRUPTION (ASI) MANAGER IN TAMPA, FL!** The ASI Manager will serve as a USSOCOM Authorized Service ... coordinate them with the government and subordinate Netops centers. + Provide resolution with conflicting resources and requirements as pertaining to ASIs. +… more
- IQVIA (Tampa, FL)
- …contract/SOW. + Implement proactive quality management plans across multiple projects/programs/ customer account. Manage service performance and provide ... with team to implement plan to re-organize and drive change (possibly across a customer account) + Ensure timely follow-up and resolution of compliance issues. +… more
- Citigroup (Tampa, FL)
- …provides global operational support to deliver a seamless client experience across service channels. USPB and Wealth Operations is a unified operations team ... state of the art technology, and leading consumer banking position to deliver customer value in a targeted and impactful way. Citi is optimizing its relationship… more
- IQVIA (Tampa, FL)
- …Practices and applicable regulatory guidelines. + Excellent communication, interpersonal, customer service , and teamwork skills. + Excellent organizational ... Overview** Manage end-to-end delivery of data management services for single/multi- service projects with minimal guidance, ensuring quality deliverables on time… more
- IQVIA (Tampa, FL)
- …Overview** + Manage end-to-end delivery of data management services for single/multi- service projects with minimal guidance, ensuring quality deliverables on time ... and within budget, to customer satisfaction. Provide comprehensive data management expertise to Clinical...and IQVIA management to manage and meet contractual obligations. Service Management: + Meet with Data Operations Coordinator (DOC)… more
- SitusAMC (St. Petersburg, FL)
- …and hardware diagnostic tools + Exceptional written and oral communication skills and customer service mentality + Exceptional interpersonal skills, with a focus ... tier groups as required or to supervisor. + Using service desk software to record, track and document the...unsuccessful decisions made, and actions taken, through to final resolution + Apply company approved diagnostic utilities to aid… more
- Publix (Lakeland, FL)
- …written communication skills + Oral communication skills + Analytical skills + Excellent customer service skills + Ability to demonstrate creativity in problem ... as well as providing software related technical support and immediate problem resolution for issues related to operational databases. **Req ID:** 28465BR **Hours of… more
- Republic Services (Lakeland, FL)
- …interact with Customers, as required. + Route design is the first defense against Customer service issues, and non-compliance from both hours of service ... day-to-day operational decisions at the local level, closest to the customer . Our customers, including small businesses, major corporations and municipalities, want… more