- Austin Energy (Austin, TX)
- Position Information Posting Title Austin Energy Customer Service Staff Development Manager Job Requisition Number AE503822 Position Number 110422 Job Type ... an asterisk (*). + * The minimum qualifications for the Austin Energy Customer Service Staff Development Manager position are: Graduation with a Bachelor's… more
- HUB International (Austin, TX)
- …with those federal regulations. **Responsibilities:** + Oversees the call center of 15 Customer Service Representatives to ensure that we are providing excellent ... customer service and meeting our Service Level Agreements + Tracks call metrics, chat response time, and email responses + Creates training programs for new… more
- Public Storage (Austin, TX)
- …debris. **Qualifications** Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, ... spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing...fast food or other service -based companies. Transportation: Our employees are required to have… more
- Amazon (Austin, TX)
- …(CET) Team. You will be responsible for driving a high-visibility program of reducing customer service contacts that go to an agent through the expansion of ... looking for you! We are seeking a Senior Program Manager to join the Customer Engagement Technology...the team The mission of the CET team within Customer Service is to create earth's best… more
- JCPenney (Austin, TX)
- …style="vertical-align:baseline">Models, coaches, and holds team accountable for outstanding customer service . Oversees the Manager ... Assistant Manager Merchandise Location:Austin, TX, United States (https://jobs.jcp.com/jobs/location/357424/austin-tx-united-states) -...of all merchandise and visual elements in the store Customer Service and Sales<- Core Competencies &… more
- WestRock Company (Austin, TX)
- …needed * Schedules are often dictated by customer requirements * Report to regional service manager daily * Conduct an exit interview with customer prior ... with appropriate persons for issue resolution, ie account manager , customer , regional service manager , engineering, etc * Complete expense reports at the… more
- Amazon (Austin, TX)
- Description The Worldwide Customer Service (WWCS) ACES Program Manager leverages data insights to identify operational efficiency opportunities, solves for ... and have the ability to thrive in a fast-paced, customer -centric and ever changing Customer Service...day in the life As a Process Improvement Program Manager , your days will be filled with collaborating with… more
- Arby's (Austin, TX)
- …are followed and all standards for food quality, cleanliness, sanitation, and customer service are met. The Shift Manager must also control costs at budgeted ... A Shift Manager works directly with crewmembers to effectively operate...performance and training initiatives. Your ability to provide exceptional customer service will keep our customers coming… more
- Amazon (Austin, TX)
- …Americas Customer Experience, is a core member of Amazon's Worldwide Customer Service organization. This team proactively engages with business stakeholders ... overall customer experience, focusing on processes and policies impacting customer service . * Stakeholder Collaboration: Work closely with multiple internal… more
- Whole Foods Market (Austin, TX)
- …In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the ... demand management, labor utilization, and execution of store processes (for Customer Service ). You may be responsible for aspects of managing non-inventory… more
- CVS Health (Austin, TX)
- …building consumer loyalty to CVS/pharmacy through a focus on excellent customer service . Under the supervision of the Store Manager , the Operations ... and development + Financial management + Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position… more
- Burlington (Round Rock, TX)
- … Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading ... a fast-paced environment, join Our Burlington team as a ** Customer Service Lead** ! **Overview:** As the...day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide… more
- Meta (Austin, TX)
- …will have prior working experience in the Customer Service industry. **Required Skills:** Application Manager , Salesforce ServiceCloud Responsibilities: ... is at the heart of Meta's mission of outstanding customer service for our hardware business as...and lightning-fast, real-time solutions. We are seeking an Application Manager to manage and maintain the Salesforce platform and… more
- US Foods (Austin, TX)
- …product. * Communicate delivery- customer issues to proper authority (ie, Customer Service , Territory Manager , Transportation Supervisor, etc.). * ... and/or map reading abilities. Use safe lifting and loading techniques Great interpersonal/ customer service skills. Availability to work on weekends, Holidays and… more
- Amazon (Austin, TX)
- Description Amazon Customer Service (CS) is looking for a Program Manager to join the Amazon Stores Americas Quality Program. In this role, you will lead a ... will play a key role in ensuring Amazon customers have a world-class customer experience, and internal Amazon teams are consistently raising the bar to accomplish… more
- Lowe's (Kyle, TX)
- …are responsible for leading and supervising a team of approximately 3-7 local market Customer Service Associates. This role manager and analyzes the overall ... a Positive Team Environment Responsibility Statements + Manages a market-based CSA ( Customer Service Associate) team responsible to support delivery operations.… more
- Wolters Kluwer (Austin, TX)
- …the applicable sales tech stack application(s) + Work closely with the assigned Account Manager , Customer Service and Billing to solve billing/ service ... with the Managed Services Team and the territory Account Manager to ensure customer retention/success + Partner...develop deep relationships with customers and prospects + Strong Customer Service skills + Enthusiasm and eagerness… more
- Amazon (Austin, TX)
- …within a specified service level. * Drive optimal program satisfaction and Customer Success Manager satisfaction. * Liaise with other partner teams and ... Description The Amazon Vendor Services organization is seeking a Strategic Customer Success Manager to shape the future of the program. The Strategic Customer… more
- HealthEdge Software Inc (Austin, TX)
- **Overview** ** Manager , Customer Support** **Position Overview:** The Customer Support Manager will be entrusted with the leadership of a team comprising ... and effective support forWellframe'sdigital health management solutions. In thiscapacity, the manager will be instrumental in fostering superior customer support… more
- Microsoft Corporation (Austin, TX)
- …customer , and team growth! The Customer Success Account Management - Manager is accountable for end-to-end service program delivery within an assigned ... and innovation. Together we make a difference. As the Customer Success Account Management - Manager , you lead a high-performing team of seasoned Customer… more