- Trustmark (Boston, MA)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- FranklinCovey (Boston, MA)
- … Customer Success **Status:** Full-Time Exempt **Reports to:** Manager , Customer Success **Location:** Remote - Anywhere in the contiguous US, ... post-secondary schools and institutions. To learn more, visit franklincovey.com . **Title:** Customer Success Manager **Division & Department:** Enterprise… more
- Cleo (Boston, MA)
- ** Customer Success Manager ** at Cleo (US) Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that ... over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately recorded… more
- EDB (Boston, MA)
- …observability. For more information, visit www.enterprisedb.com ** Customer Success Digital Success Manager ** Boston, MA or Remote US, Preferable US ... Enterprise DB is seeking a highly motivated and experienced Customer Success Operations Manager to...signed agreement between EDB and the recruitment agency or party requesting payment of a fee. \#LI- Remote #BI- Remote… more
- SHI (Boston, MA)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. ... as the end-users' representative on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account… more
- EDB (Boston, MA)
- …**What your impact will be** **LOCATION: US Central Time Zone** As EDB Strategic Customer Success Manager (CSM), you will be at the forefront ... for your accounts. You will develop, prioritize, and execute customer success plans to nurture and guide...executives + Direct experience working with globally distributed and remote customer and internal teams + Nurture… more
- Trellix (Boston, MA)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer ... offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention...and loyalty leading to a successful renewal. **Location** : Remote US **Company Overview:** Trellix is a global company… more
- Prime Therapeutics (Boston, MA)
- …passion and drives every decision we make. **Job Posting Title** Senior Pharmacist Account Manager - Remote in Raleigh, NC **Job Description Summary** Leads the ... care enhancements). Identifies opportunities for additional services that address unmet customer needs. Initiates the development of new and innovative clinical… more
- Prime Therapeutics (Boston, MA)
- …It fuels our passion and drives every decision we make. **Job Posting Title** Manager , Clinical Pharmacy Programs- REMOTE **Job Description Summary** Plays a key ... owners and other appropriate personnel to identify the project`s goals, objectives, critical success factors, and success measures. + Works closely with teams to… more
- Prime Therapeutics (Boston, MA)
- …our passion and drives every decision we make. **Job Posting Title** Pharmacist Account Manager - Remote Nevada **Job Description Summary** Plays a key role in ... owners and other appropriate personnel to identify the project's goals, objectives, critical success factors, and success measures. + Works closely with teams to… more
- Avnet (Boston, MA)
- …business goals, creating and managing a business and execution plan for shared success among the customer , vendor partners and the company. **Principal ... on customers to achieve revenue and margin goals in assigned accounts. Identifies customer needs and applies company's value proposition to drive sales growth and… more
- Ryder System (Boston, MA)
- …HERE. (https://ryder.com/job-applicant-privacy-policy)\_ **Summary** The Environmental Services Compliance Manager is responsible to perform environmental management ... warehouse locations. This role will possess deep understanding of the customer , operational and regulatory needs that govern warehouse management operations and… more
- Confluent (Boston, MA)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Enterprise Customer Success Manager (ECSM) will play a key role in driving ... customer success , retention, and expansion within our...and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees. \#LI- Remote… more
- Wolters Kluwer (Boston, MA)
- The **Revenue Marketing Manager ** is responsible for developing and executing an integrated demand generation strategy to achieve marketing objectives for the ... presence, sponsorships, and pre/post show engagement. + Understand key sales success factors, buyer needs, buyer personas and barriers while developing programs… more
- Amentum (Boston, MA)
- …thorough draft/final Request for Proposal analyses and develop effective questions for customer . **13.** Provide guidance to Proposal Manager in development and ... Job Description **Purpose and Scope:** The Capture Manager - Logistics and Supply Chain is accountable...which includes a description and analysis of the opportunity, customer , competition, team, pursuit/win strategy, pricing strategy, and capture… more
- Sharecare, Inc. (Boston, MA)
- …and development, work quality, operational efficiency, long and short-term planning, customer -oriented thinking and P&L profitability. The Manager of Operations ... To learn more, visit www.sharecare.com . **Job Summary:** The Manager of Operations, Medical Record Retrieval has an overall...accounts or new accounts + Heavy coordination with Client Success to ensure total customer satisfaction **Physical… more
- Danaher Corporation (Boston, MA)
- …of solutions that safeguard and improve human health. This position is part of the Customer Success department located in the United States of America and will ... be fully remote . At IDT, we are one global team. We...role, you will have the opportunity to: + Oversee customer inquiries for assigned accounts to provide a positive… more
- Ryder System (Boston, MA)
- …by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)\_ The IT Application Development Manager is responsible for the leadership and management of ... who provide application support and development to the Marketing business lines. The Manager oversees the Scrum teams responsible for the development and support of… more
- Navient (Boston, MA)
- …to thousands of scholarships to help students pay less. **The Principal Product Manager of New Products position will report to the Chief Product Officer.** **As ... a Principal Product Manager of New Products, you will:** + Play a...and technology + Experience working on 0-1 products, including customer discovery, MVP definition, feature testing and taking this… more
- Cengage Group (Boston, MA)
- …know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. ... more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . The **Program & Curriculum Manager , Medical Billing and Coding** will help to craft… more