- BGB Group (New York, NY)
- VP, CX Strategy at BGB Group (View all jobs) (http://www.bgbgroup.com/careers.html) New York City BGB Group VP, Customer Experience ( CX ) Strategy Our Agency BGB ... We offer in-office (NYC) and hybrid job opportunities. Position Overview The VP, CX Strategy will be an experienced, growth mindset leader responsible for developing… more
- BASF (Research Triangle Park, NC)
- **Now Hiring! Regional CX Strategy Manager, US Ag - Research Triangle Park, NC** Research Triangle Park, NC **The world needs creative solutions. We need YOU!** ... chemistry happens ** Join our team as the Regional CX Strategy Manager and make a significant impact on...our target customers, you will leverage customer insights and CX analytics to identify opportunities for improvement and market… more
- AdventHealth (Altamonte Springs, FL)
- …- Altamonte Springs, FL** **The role you'll contribute:** The Consumer Listening CX Program Manager at AdventHealth is focused on listening to the ... consumer-centric actions and decisions across the organization. As the Consumer Listening CX Program Manager, you will be responsible for leading the Consumer… more
- Edgewood Management Corporation (Gaithersburg, MD)
- Digital Marketing and CX Manager Job Description: The Digital Marketing and CX (Customer Experience) Manager holds a pivotal role in developing and executing a ... companies. As a perpetual learner, the Digital Marketing and CX Manager will consistently identify and manage partners and...Additionally, this role will report to the SVP of Marketing/ CX and collaborate with the Marketing Team to deliver… more
- Warner Bros. Discovery (Seattle, WA)
- …Special Operations Technician is a key member of the Customer Experience ( CX ) Strategy & Ops team within the Warner Bros. Discovery Direct-to-Consumer organization. ... will be a core contributor within the Tier 3 CX Special Operations team and will collaborate cross-funct ionally...and poise. They will work closely with the extended CX team and partners in Product and Tech organizations… more
- Mastercard (Arlington, VA)
- …better business results. **Title and Summary** Principal Solution Architect - GCC CX Technology Principal Solution Architect - GCC CX Technology Overview ... to improve engineering productivity, quality, and technology policy compliance Within the GCC CX Technology Program, you are responsible for: Developing GCC CX … more
- Capgemini (San Francisco, CA)
- **Job Title:** CX and Marketing AI Lead **Job Location:** Hybrid (preferred base location: Atlanta, Dallas, Houston, Chicago, NYC area, San Fran, & Seattle) **Job ... description:** The CX and Marketing AI Lead will have expertise in...B2B and B2C customers. + Lead all partnerships with CX and marketing AI platforms. + Lead the development… more
- Amazon (Westborough, MA)
- …About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal Customer insights to Validate, Deploy and ... Greenfield Sites globally, maximizing solutions readiness and customer satisfaction. MSP CX maintains unified accountability in the field towards our internal… more
- Amazon (Sumner, WA)
- …even image yet. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing support to internal fulfillment network ... ship customer orders. In this role on the MSP CX team, you will hire and develop a team...performance metrics, and feedback mechanisms to enable the MSP CX team to effectively scale. You will work closely… more
- Amazon (Boston, MA)
- …About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal Customer insights to Validate, Deploy and ... Greenfield Sites globally, maximizing solutions readiness and customer satisfaction. MSP CX maintains unified accountability in the field towards our internal… more
- Navistar, Inc. (Lisle, IL)
- …Guide Navistar's user-centered digital development as our newest Customer Experience ( CX ) Designer. As the commercial vehicle industry undertakes its most ... towards a brighter, more connected tomorrow. Responsibilities As a CX Designer, you will act as the user's advocate,...teams to ensure that content aligns with the overall CX strategy and enhances the user experience. ( I… more
- Amazon (Washington, DC)
- …us well for the long-term. As a Senior Manager, Product Management - Tech, Ad CX , you will lead the charge in defining, inventing and launching ad solutions that ... responsibilities - Set a global product vision for Ad CX - Lead a team of Product Managers in...a high-impact, customer-focused product strategy and roadmap for Ad CX - Launch high impact products and services that… more
- Amazon (Seattle, WA)
- …team to own defining and building a new set of org-wide customer experience ( CX ) metrics to help us deeply understand and evaluate our performance and our largest ... technology roadmap in order to measure and improve our CX , as well as enable our organization to drive...the organization. Key job responsibilities * You will identify CX signals, define metrics, and develop and manage mechanisms… more
- Amazon (Sumner, WA)
- …even image yet. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing support to internal fulfillment and ... ship customer orders. In this role on the MSP CX team, you will be responsible for developing, implementing...and resolve mechanical and system issues across the MSP CX product suite. - Produce daily and weekly reports… more
- Wolters Kluwer (Columbus, OH)
- **Senior CX /UX Designer - Remote R0042353** We are excited...grow our team and are seeking a strong Senior CX /UX Designer. In this role you will have the ... come grow with us! This is a remote position and will report to the Manager, CX /UX Design - DXG TAA US Professional Market and under the leadership of the VP, User… more
- Wolters Kluwer (Columbus, OH)
- ** CX UX Research Consultant - Remote R0042354** **Job Summary:** We are seeking a strong CX /UX Research Consultant to join our growing UX team in Wolters Kluwer ... Tax & Accounting North America. Under leadership of the Manager of CX /UX Design for Tax & Accounting North America, you'll have the opportunity to join a very… more
- Hartford Steam Boiler Inspection and Insurance Company (Hartford, CT)
- Voice of Customer/ CX Insights Senior Researcher **Company** HSB **Location** Hartford , United States **Who we are looking for:** This role is a critical player in ... primary and secondary market research experience as well as some knowledge of CX /VOC research. The ideal candidate will have an entrepreneurial mindset adept at… more
- ICF (Reston, VA)
- …insights for our client, while also discovering and eventually validating AI-driven solutions to CX and service challenges. As a UX/ CX Researcher, you have a ... computer interaction, human factors, or related field. + 3+ years of UX or CX research experience applied to digital experiences. + Able to provide a case study… more
- Amazon (Seattle, WA)
- …be part of Prime Video's International Marketing team and own the in-app customer experience ( CX ). You will drive a best-in class CX by working on service-level ... alignment globally. You will be directly responsible for the Prime Video in-app CX and drive improvements to the customer experience in a complex multi-language,… more
- Walmart (Bentonville, AR)
- …will do:** **Develop Customer Identity Experience strategy** + Collaborate within the Identity CX team and the broader CDI team and stakeholders to build vision and ... to drive adoption of initiatives. **Build adoption campaigns for omnichannel identity CX ** + Analyze customer research and turn insights into an adoption strategy… more