- TEKsystems (Flint, MI)
- …issues of concern and/or problems to the attention of the Lead Client Service Representative , Supervisor, or Call Center Manager. 10. Meets all standards ... other duties as may be assigned by management. Skills: Customer Service, Call Center , Microsoft office, CSR, phones, data entry, high volume calls, Bilingual Top… more
- TEKsystems (Flint, MI)
- …issues of concern and/or problems to the attention of the Lead Client Service Representative , Supervisor, or Call Center Manager. 10. Meets all standards ... as this position is over the phone Customer service experience (could be call center , retail, banking, face-to-face or over-the-phone customer service) Shift… more
- TEKsystems (Flint, MI)
- …refers callers or their concerns to the appropriate department and documents the call in the appropriate systems. 2. Educates beneficiaries on managed care or other ... DCH programs. 3. Verifies enrollment and case information in CRM, Champs, and MAXeb. Maintains updated knowledge of plans and providers that are available to beneficiaries. 4. Assists beneficiaries in enrolling/disenrolling in plans, and in selecting a Primary… more
- TEKsystems (Flint, MI)
- …issues of concern and/or problems to the attention of the Lead Client Service Representative , Supervisor, or Call Center Manager. 10. Meets all standards ... flexible + 1+ years of Customer Service experience (ideally in a call center environment). About TEKsystems: We're partners in transformation. We help clients… more