- CACI International (Forest Heights, MD)
- …10% Type of Travel: Local * * * CACI is seeking an experienced Enterprise IT Service Desk Manager to manage operations for a 24x7x365 service desk ... Service Desk Manager Job... Service Desk Manager Job Category: Project and...have extensive experience in applying ITIL best practices to service delivery in a similar, large enterprise … more
- Randstad US (Bethesda, MD)
- …+ reference1064317 job details job summary: Job Title: Project Manager - Enterprise Service Desk Best Practices Location: [Remote] Department: Project ... education: Bachelors responsibilities: Job Title: Project Manager - Enterprise Service Desk Best Practices Location: [Remote] Department: Project… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …Acrobat, Cisco VPN software and imaging software. + Senior level experience using service desk software (opening, documenting, closing, follow up on service ... TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Senior...monitoring the SHA Desktop Maximo queue, triage, and resolve service requests assigned to the queue. Document resolutions in… more
- Koniag Government Services (Vienna, VA)
- …ID 24200172** **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced Service Desk Manager with a Top-Secret Clearance to support ... holidays, three weeks paid time off, and more. The Service Desk Manager is to...through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal… more
- General Dynamics Information Technology (Falls Church, VA)
- …latest technologies to advance the mission as an **IT Service Desk Manager ** with GDIT. Your work in enterprise IT will help our clients overcome ... At GDIT, people are our differentiator. As an IT Service Desk Manager supporting the...on-site and remote support for the full range of Enterprise office automation and IT services at the Defense… more
- General Dynamics Information Technology (Washington, DC)
- …You will help ensure today is safe and tomorrow is smarter. Our work depends on Service Desk Manager joining our team to lead our technical support team, ... technology into opportunity as a Help Desk Manager with GDIT. A career in enterprise ...and establish customer service standards. **HOW A SERVICE DESK MANAGER WILL MAKE… more
- V2X (Springfield, VA)
- …Desk Specialists are the Tier 2 team members of an Information Technology (IT) Enterprise Service desk responsible for the IT-related service ... Service Desk team members. The IT Enterprise Service Desk supports a...as BMC Remedy, ServiceNow, or HP Service Manager , for performing Service Desk … more
- General Dynamics Information Technology (Washington, DC)
- …innovative IT Service Delivery solutions to SEC. Currently; we are seeking an ** Service Desk Operations Manager .** The selected candidate must a US ... of contact (POC) for support issues involving IT support, service desk and desk side...all related incidents requiring escalated support or subject matter enterprise within end user hardware and software, to include,… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE Statement We...Red Hat Linux. + Manage disk drives in Red Hat Enterprise 6 using Linux Volume Manager . + Install ... Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large...environment. The Infrastructure teams support servers running Red Hat Enterprise Linux (RHEL) 5 & 6, and Windows on… more
- Link Solutions Inc (Fort Stewart, GA)
- …team performance and service delivery. + Serve as the escalation point for all service desk escalations. + Create and provide training to help desk team ... skills. + Provide updates and reports to the Program Manager and Quality Lead for Service Level...help desk support, preferably within a Help Desk / Service Desk environment. + Experience… more
- TEKsystems (New York, NY)
- …for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as the front-line IT support ... basis, the successful candidate will monitor and answer the Service Desk phone, e-mail message queues and...speaking with the hiring manager , the Help Desk Support Analyst will manage level 1 service… more
- Koniag Government Services (Vienna, VA)
- …its validity._ **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced Service Desk Lead with a Top-Secret Clearance to work 2nd shift ... holidays, three weeks paid time off, and more. The service desk lead is responsible for managing...through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal… more
- TEKsystems (New York, NY)
- …for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as the front-line IT support ... basis, the successful candidate will monitor and answer the Service Desk phone, e-mail message queues and...speaking with the hiring manager , the Help Desk Support Analyst will manage level 1 service… more
- New York State Civil Service (New York, NY)
- NY HELP No Agency Empire State Development, NYS Title Help Desk Manager Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit None ... applications to assist in problem resolution and needs assessment.* Train new help desk employees on systems, procedures, and customer service skills.* Assist… more
- General Dynamics Information Technology (Charlottesville, VA)
- …of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** **required** ... Transform technology into opportunity as a **Help Desk Support Service Specialist - Intermediate** with... Specialist - Intermediate** with GDIT. A career in enterprise IT means connecting and enhancing the systems that… more
- General Dynamics Information Technology (Pearl Harbor, HI)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Senior - TS/SCI required** Transform ... technology into opportunity as a **Help Desk Support Service Specialist - Senior** with... Specialist - Senior** with GDIT. A career in enterprise IT means connecting and enhancing the systems that… more
- NuAxis Innovations (Washington, DC)
- …**Help Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex work ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet...within WMATA's environments using existing processes and suite of enterprise monitoring tools within MEMC. Tier II resources supporting… more
- State of Massachusetts (Chelsea, MA)
- …messaging (outlook issues), network issues, and Telecom. The intern will work closely with the Service Desk Manager . The primary work location for this role ... and visitors to the Commonwealth of Massachusetts. *_About the Role_* The*EOTSS Service Desk team*is responsible for creating, troubleshooting, escalating, and… more
- Palo Alto Networks (Plano, TX)
- …**Your Career** We are looking for a highly motivated, results orientated Deals Desk Consultant - North America to join our organization. The primary focus of ... + Effectively work with NAM Sales to work on Enterprise , SLED and Federal deals + Provide Sr. Leadership...non-standard pricing requests that reach the level of executive manager + Review will include financial analysis for gross… more
- ERP International (Washington, DC)
- …LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Asset Manager ** to support our DFC CFESS technical support program. Qualified candidates are ... clients in the government and commercial sectors. We provide comprehensive enterprise information technology, strategic sourcing, and management solutions to DoD and… more