- Omni Hotels (Richmond, VA)
- …communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, ... + A professional business appearance, attitude, and performance + Prior guest service experience - preferably hotel front office experience + The flexibility… more
- IHG (Petersburg, VA)
- …+ Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push and pull ... **Role Purpose** The moment a guest steps into one of our hotels, they...into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely… more
- IHG (Petersburg, VA)
- …and Requirements:_** High School diploma or equivalent, plus one year front desk/ guest service experience. Some college preferred. Must speak fluent English. ... that may require additional monitoring or follow-up. 1. Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to… more
- Aimbridge Hospitality (Yorktown, VA)
- Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the ... evenings nights weekends and holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service resort etc) + Ability to… more
- Marriott (Richmond, VA)
- …Maintains accountability for achieving revenue goals, team booking pace goals, guest and associate satisfaction and overall financial performance of hotels within ... * High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area. OR * 2-year degree from an… more