- General Dynamics Information Technology (Annapolis Junction, MD)
- …1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a ... Help Desk Technician with GDIT. A career in... Help Desk Technician with GDIT. A career in enterprise IT means...experience that allows them to see their impact every day . We create opportunities for our people to lead… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Experience:** 2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III - SWINGS- 1400 to 2200 ... Transform technology into opportunity as a Help Desk Technician IV with...experience that allows them to see their impact every day . We create opportunities for our people to lead… more
- Koniag Government Services (Baltimore, MD)
- …, a Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician (ITSM Specialist 3)** with a **Public ... notified until resolved. If unable to resolve the issue within the same day , apprise management immediately and update the problem tracking system with all actions… more
- IT Concepts (Woodlawn, MD)
- …(SSA) Office of Acquisition and Grants (OAG) in Woodlawn, MD. The call center help desk provides customer service and support to the users responsible for ... Duties and Responsibilities Include: + Support a call center help desk with creating new users in...in Greater DC Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington… more
- Sunrun (Annapolis, MD)
- …2003/2008 experience + ITIL Foundations Certificate + 10 or more years' experience as a Help Desk / desktop support technician supporting end users locally ... clients (internal and external) and to oversee all Service Desk staff, processes and technology to ensure that service...within the agreed service levels + Ensure that all day -to- day operational activities are carried out in… more
- TEKsystems (Baltimore, MD)
- …handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. ... Description: Our client is looking to hire a Helpdesk Technician to provide over the phone/remote support IT troubleshooting....an average of 40 to 50 customer interactions per day . Specific responsibilities include acting as the customer advocate… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on ... and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to assist in directing and managing the program's executive support… more
- ABBTECH Professional Resources, Inc. (Lanham, MD)
- …travel required; and current market conditions._ Computer Technician **An average day :** As a Computer Tech , you will be responsible for ... Computer Technician - Lanham, MD Full Time Location: Lanham,...Windows 10 devices; MS Office 365 troubleshooting, Active Directory, Help Desk Ticketing Systems, VPN Troubleshooting, Dell… more
- Sedgwick (Annapolis, MD)
- …to you. It's an opportunity to do something meaningful, each and every day . It's having support for your mental, physical, financial and professional needs. It ... Loved Workplace(R) Forbes Best-in-State Employer CAT Repair Solution Site Scanner Tech **PRIMARY PURPOSE** **:** To inspect, identify, and evaluate auto vehicles… more
- Sunrise Senior Living (Bethesda, MD)
- …and maintenance of Fox Hill community technology. Manage work orders submitted to our help desk , contact our residents to set up site visits if necessary, ... sing and dance with them - we brighten their day . Working here is an unbelievable privilege and it...- Minimum 6 months - 1 year of IT help - desk experience, preferably in the hospitality industry.… more
- Burroughs (Baltimore, MD)
- …field service organization combined with remote managed services, technical support, help desk , program management and hardware solutions; including ATMs, ... Field Service Technician 1 Field Service Baltimore, MD Apply Description...are seeking aspiring Service Technicians in your area to help service and support our customers' cash automation technology… more
- Belay Technologies (Annapolis Junction, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... to these systems. Provides support to IT systems including day -to- day operations, monitoring and problem resolution for...and operation of IT systems + Provides Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more
- IT Concepts (Woodlawn, MD)
- …progress. + Confirm RA has been provided. + Close order + Process and resolve new Help Desk Incidents assigned to ATCT in CAPRS + Create an order for each ... Help Desk ticket. + Confirm information is...in Greater DC Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …email communication for message coordination. + Manage the Technical Control Facility Service Desk , ensuring completion of tasks related to day -to- day ... and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on… more
- Walmart (Frederick, MD)
- …the delivery of promised deliverables. Manages expectations of third-party techs and vendor help desk techs who provides direct customer service. + Operational ... employees. + To complete a Board-approved program or Pharmacy Technician University program. Must become a registered pharmacy ...By Choice. We believe we are best equipped to help our associates, customers and the communities we serve… more
- CACI International (Annapolis Junction, MD)
- …STE/STN compliance requirements to servers and network devices. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + ... accessing and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem...of problems + Provide support to IT systems including day -to- day operations, monitoring and problem resolution for… more
- TEKsystems (Baltimore, MD)
- …create reports that help to define standards across the helpdesk. 2. Ability to help resolve day to day technical issues that are coming through whether ... Description: Our client is looking to hire a Desktop Technician to work onsite in Baltimore City. The customer...calls from the Tier 1. This could range from day to day technical support issues with… more
- Belay Technologies (Annapolis Junction, MD)
- …of hands-on experience building and maintaining Windows and Linux systems (not Help Desk /ticket experience). + Must have requirements verification traceability ... with and effectively collaborate with internal technical professionals on a day -to- day basis, and with representatives from customer organizations when… more
- Belay Technologies (Fort Meade, MD)
- …into CNO. Fifty percent or more of your time will be providing Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of ... any processes related to these systems. Provide support to IT systems including day -to- day operations, monitoring, and problem resolution for all of the… more
- Leidos (MD)
- …all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... assistance to users in accessing and using IT systems + Provide support to IT systems including day -to- day operations, monitoring and problem resolution for… more