- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join...operational support, and troubleshooting onsite or remotely as required by Tier I, Tier II, and Tier ... Services is currently seeking talented individuals to add to our Talent Network. C-CITES-24-003 Help Desk Technician Summary: The Help Desk … more
- Chenega Corporation (Alexandria, VA)
- Senior Help Desk Technician Alexandria, VA...support and troubleshooting onsite or remotely as required by Tier I, Tier II, and Tier ... is currently seeking talented individuals to add to our Talent Network. C-CITES-24-006 Senior Help Desk Technician Summary: TheSenior Help Desk … more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join...operational support, and troubleshooting onsite or remotely as required by Tier I, Tier II, and Tier ... our Talent Network C-CITES-24-008 Summary: TheHelp Desk Technician possesses and applies a comprehensive...sessions per month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help… more
- Blue Rose Consulting Group, Inc. (Fort Belvoir, VA)
- Blue Rose is seeking a Help Desk Technician to support our...a Tier 2 and 3 Agent + Escalate Help Desk concerns to leadership + Regularly publish ... this role you will: + Manage the end user Help Desk support experience across our tenants... 2/ Tier 3 troubleshooting + 2+ years' Help Desk and Troubleshooting Support, preferably of… more
- Red River (Chantilly, VA)
- We are looking for a Tier 1 Technician to join our growing **on-site** team at our HQ located in Chantilly, VA! The Tier 1 Technician is primarily ... for handling technical support requests directly from customers and escalating to Tier 2 members as needed. Our technicians are responsible for maintaining user… more
- General Dynamics Information Technology (Virginia Beach, VA)
- …2 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Technician ** Transform technology into opportunity as a ... ** joining our team to support USSOCOM. **HOW A HELP DESK TECHNICIAN WILL MAKE...assists in resolving client related issues, coordinating with both Help Desk , Networking, and Tier … more
- Red River (Chantilly, VA)
- …offer. How will you contribute to making an impact? The **_Helpdesk Technician I_** have the responsibility of ensuring continuous user functionality and enhancing ... + Resolve tickets effectively and efficiently or escalate them to appropriate support tier . + Utilize ITIL best practices to enhance and optimize the services… more
- Chenega Corporation (Alexandria, VA)
- …approximately fifty sessions per month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help and troubleshooting ... **Req ID:** 31504 **Summary** **Desktop Support Technician ** **Alexandria, VA** Are you ready to enhance...applies IT technical knowledge across key tasks and high-impact Tier I and II assignments; they provide daily customer-centric… more
- Stellar Innovations (Richmond, VA)
- …CE Certification. + MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III. This certification can be achieved after ... levels of customer satisfaction. SIS has opportunities for A Basic-Level PC Technician with a current/active SECRET Security Clearance to support the Defense… more
- Node.Digital (Arlington, VA)
- …tasks in support of operations, production, and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) ... Tier 1 Technician /Specialist Location: Arlington, VA...best-of-breed technologies to accelerate business impact. Our Core Values help us in our mission. They include: OUR CORE… more