- TEKsystems (New Iberia, LA)
- Description: Reporting to the IT Helpdesk Manager , you will be providing Level 1/2 IT Services to internal employees. Following ITIL/ITSM principals, you ... ticket, including resolution verification. You will collaborate with other IT Groups, using child tickets and tasks to coordinate...the incident. Outside of your primary duties as a Helpdesk agent, you will also be involved in projects… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to assist ... with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for...Active TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD IT… more
- Red River (Arlington, VA)
- **Job Summary:** The Tier 2 Helpdesk Lead/CAB Manager is a critical role responsible for overseeing the help desk support operations and the Change Advisory ... Clearance, and demonstrated excellence in planning, directing, and managing IT operations help desks. The Lead/CAB Manager ...direct help desk employees. **Work Environment:** The Tier 2 Helpdesk Lead/CAB Manager will primarily work within… more
- Envista Holdings Corporation (Madison, WI)
- …clear and concise communication is necessary to avoid confusion. + Customer Focus: The IT Helpdesk and Tech Support team exists to support our customers, the ... **Job Description:** Provides IT phone support for all internal employees at...and repairs. + Provides updates, status, completion information to manager , problem request tracking system, and/or users, via e-mail,… more
- GCyber (Arlington, VA)
- GCyber is actively seeking an experienced Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee and enhance our help desk operations within a dynamic DoD ... IT environment. This role involves managing day-to-day support functions,...equipment, and excellent leadership skills. As a Tier 2 Helpdesk Lead CAB Manager for Tech Control,… more
- Insight Global (Ontario, CA)
- …the helpdesk queue and providing end-user support. The position reports to Manager of Change Control & IT services. Deploy and troubleshoot PC hardware, ... Job Description The Helpdesk Analyst (II) will perform first level technical...Utilization of Active Directory for user management . Monitors helpdesk queue and uses it to track incident status… more
- TEKsystems (Chicago, IL)
- …help identify, communicate, and resolve systems issues. The individual will work with IT and business partners to ensure expectations are reasonably set and met. ... the team * Collaborate directly with different areas of IT and the business in order to provide solutions...person, and resolving issues in a timely manner * Helpdesk , call center, and ticketing systems (ServiceNow) * Cloud… more
- CACI International (Rome, NY)
- Helpdesk Support Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage ... of computers, printers, laptops, and common Windows applications. + Familiarity with IT service management tools such as BMC Remedy/Microsoft Service Manager .… more
- CUNY (Brooklyn, NY)
- …Tech) welcomes applications for the position of IT Associate. Reporting to the Helpdesk Manager , the IT Associate will be responsible for the ... IT Associate Level 1 (Temporary to Permanent) -...Permanent) - Office of Computing Information Services **GENERAL DUTIES** IT Associates perform moderately complex professional work in technology-related… more
- CGI Technologies and Solutions, Inc. (Kittery, ME)
- …support structure. The Computer Support Specialist will be responsible for supporting the IT Manager through helpdesk support at various levels but, ... on respective first day of employment for onboarding and IT equipment/procedure acclimation. * Provide reassurance to end users...* US Citizenship is required. * Clearance - Secret ( IT -II) Required. Desired Skills: * Ability to report metrics… more
- Path Construction (Arlington Heights, IL)
- Path Construction is seeking a qualified IT Manager to join our organization in Arlington Heights, IL. We are a rapidly growing general contractor headquartered ... Scottsdale, AZ and Charlotte, NC with projects throughout the United States. The IT Manager will manage staff onboarding and offboarding processes, equipment… more
- reveleer (Glendale, CA)
- Senior IT Manager Glendale, CA Reveleer is a healthcare data and analytics company that uses Artificial Intelligence to give health plans across all business ... value and improved outcomes. Reveleer is seeking a Senior IT Manager to support our IT...intranet, LANs, WANs, and network segments. + Manage the Helpdesk function and provide best-in-class customer service including assisting… more
- Burrell Behavioral Health (Springfield, MO)
- Job Description: Job Title: IT Help Desk Manager Location: Springfield, Missouri Time Type: Full Time Schedule: Monday-Friday 8am-5pm Job Summary: Are you a ... and advance your career? Join our team as an IT Help Desk Manager ! As an ...mentor, coach, and supervise all help desk staff, manage helpdesk software, oversee installation, configuration, maintenance, and troubleshooting of… more
- ECPI University (Raleigh, NC)
- …about how you can help people improve their lives through education. Position Summary The IT Support Manager role helps support users with a wide range of ... software, and hardware support issues. In addition, the position will supervise IT Support staff including Federal Work Study (FWS) workers and Computer Lab… more
- General Dynamics Information Technology (Rosslyn, VA)
- …Institute certification or equivalent required + A minimum of 5 years of experience in an IT helpdesk or customer service role is required, with at least 2 years ... different time zones as needed to manage a global IT helpdesk . + Regular travel may be...changes in technology and business requirements is crucial. The Helpdesk Manager must be open to learning… more
- Convey Health Solutions (Fort Lauderdale, FL)
- The Senior Manager , Enterprise IT Support Services is a technical management position responsible for daily and strategic planning, operation, administration, ... monitoring and maintenance of IT systems, networks, and enterprise applications. Manages ...* Develop change management processes and regulate adherence. * Manager technical projects within the support environment. * Supervise… more
- Export-Import Bank of the United States (Washington, DC)
- …role. The Incumbent serves as IT Specialist INFOSEC (Functional Title: IT Operations Manager ) and is responsible for analyzing customer requirements, ... fill vacancies through OPM-authorized Direct Hire Authority (DHA) for IT Specialist (Information Security, GS-2210-09 through GS-2210-15 and Cybersecurity,… more
- Bright Horizons (Newton, MA)
- …Delivery Manager is responsible for managing the lifecycle of IT product and program delivery, from business case creation, requirements definition, ... Required + Experience as a Scrum Master and Project Manager required + 5 years of IT ...the application and hiring process should contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests… more
- Bright Horizons (Newton, MA)
- **What you will be doing:** We are seeking a skilled and experienced IT Systems Monitoring Manager to oversee the planning, implementation, and maintenance of ... our organization's network, systems, security and application monitoring. The IT Systems Monitoring Manager will play a critical role in ensuring the… more
- MyFlorida (Tallahassee, FL)
- DBPR/ IT - Systems Project Consultant - *INTERNAL AGENCY ONLY* Date: May 24, 2024 Location: TALLAHASSEE, FL, US, 32399 The State Personnel System is an E-Verify ... . Requisition No: 828455 Agency: Business and Professional Regulations Working Title: DBPR/ IT - Systems Project Consultant - *INTERNAL AGENCY ONLY* Pay Plan: Career… more