- Sunrun (Columbus, OH)
- …and reporting + Develop and support ITIL processes for ITIL Service Support framework working with other IT Managers and integrate within Service ... on what requires changes + Develop and enhance the Service Desk tools increasing support ... Desk the single source of truth and service delivery channel for IT + Monitor… more
- Cleveland Clinic (Beachwood, OH)
- …the problem to ensure a timely resolution. + Meets or exceeds identified metrics that support Service Desk SLAs and SOPs. + Provides feedback on current ... the world. As an Information Technology Service Desk Specialist II, you will provide phone-based support...Help Desk Institute (HDI) certification (or other IT Service Desk certification) preferred.… more
- KPMG (Columbus, OH)
- **Business Title:** KPMG Software Lifecycle Console Manager & License Desk Service Delivery Manager **Requisition Number:** 112798 - 72 **Function:** Business ... Support Services **Area of Interest:** **State:** OH **City:** Columbus...seeking a Manager, Software Lifecycle Console Manager & License Desk Service Delivery to join our Global… more
- Huntington National Bank (Columbus, OH)
- …up with customers to ensure issue has been resolved* Drive initiatives that improve the service desk * Partner with internal support groups in providing the ... Description Service Desk Analyst The Service ...Other duties as assignedBasic Qualifications:* Min 1 year of IT support , customer service and call… more
- Insight Global (Columbus, OH)
- …to ensure issue has been resolved * Drive initiatives that improve the service desk * Partner with internal support groups in providing the best service ... Job Description The Service Desk position provides outstanding customer.... Skills and Requirements * Min 1 year of IT support , customer service and… more
- InfraSource (Columbus, OH)
- …footprint across the organization. Responsibilities: + Works in close conjunction with IT top management to coordinate help desk /infrastructure related projects. ... out supplementary IT tasks. + Oversees new IT installations. + Works with customers to development project...support issues that are escalated by the help desk . + Responsible for the hiring, evaluation, leadership and… more
- Robert Half Technology (Brooklyn Heights, OH)
- Description We are offering an exciting opportunity for a Help Desk Analyst based in Cleveland, Ohio. This role is crucial in providing network and telecommunication ... systems support , as well as delivering technical assistance and basic...minimum of one year of experience as a Help Desk Analyst or similar role. * Proficiency in Microsoft… more
- Cayuse Holdings (Columbus, OH)
- …energy IT environment working closely with IT Service Desk , and IT Operations support + Ability to quickly analyze a situation and react ... and respond to incidents working with the the Service Desk and Desktop support ...and undertake an immediate effort to restore a failed IT application + Assist with managing critical events, which… more
- NANA Regional Corporation (Wright Patterson AFB, OH)
- …our team of outstanding professionals, apply today! **Responsibilities** **Job Responsibilities:** + Provides Service Desk support 24 hours a day for 365 ... (AGT), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our...status reports. + Assists Air Force Network (AFNET) Enterprise Service Desk (ESD) with resolution of Remedy… more
- EssilorLuxottica (Mason, OH)
- Supervisor- Help Desk (Technical Support ) Date: Jun 3, 2024 Brand: Luxottica (LoA Corporate) Location: Mason, OH, US, 45040 **Requisition ID:** 848298 ... needs to meet service level objectives and metrics + Partner with IT , training, and business intelligence team to develop tools and methodologies to manage… more
- Robert Half Technology (Springboro, OH)
- …technologies and industry best practices, and seeking opportunities to improve IT support processes and enhance end-user experience. Requirements Requirements: ... Description We are offering a role for a Help Desk Analyst II in the service industry,...technical issues, maintaining hardware and software, and providing network support . Responsibilities: * Responding to help desk … more
- Robert Half Technology (Cleveland, OH)
- …in Cleveland, Ohio. As a Help Desk Analyst, you will provide technical support to internal personnel, troubleshoot IT related problems, and ensure a smooth ... operation of our IT infrastructure. Responsibilities: * Act as the first point of contact for internal personnel regarding IT issues and queries * Receive, log,… more
- Daisy Brand (Wooster, OH)
- …Daisy Brand is currently looking for a junior to mid-level (Field) Service Desk Technician. Primarily, the candidate will support local branch end users and ... workstations, servers, and network hardware + Work as Help Desk /Desktop Support staff to address reported issues...staff to address reported issues and act as onsite support for IT projects + Update progress… more
- US Courts (Cincinnati, OH)
- …Specialist. Responsibilities This position works in a team environment to provide help desk support to end users throughout the district, consisting of ... performs routine to moderately complex troubleshooting for hardware and software systems. The Help Desk Specialist reports to the Director of IT . The position is… more
- Robert Half Technology (Hudson, OH)
- Description We are offering an opportunity for a Help Desk Analyst II to join our team located in Hudson, Ohio. The role will involve working in the office three ... the remaining two days will be work-from-home. The Help Desk Analyst II will be tasked with providing advanced...hardware, acting as a central communication point to internal IT teams, IT vendors, and other business… more
- Robert Half Technology (Columbus, OH)
- …Follow up with customers to ensure issue resolution. Drive initiatives that improve the service desk . Partner with internal support groups to provide the ... Description Job Description: As a Service Desk Analyst II, you will...assigned. Requirements Basic Qualifications: Minimum of 1 year of IT support , customer service , and… more
- ChenMed (Columbus, OH)
- …We're rapidly expanding and we need great people to join our team. The Front Desk Team Member is one of a patient's first contact with our ChenMed family and, ... as such, serves as a patient advocate delivering and providing exceptional customer service . The incumbent in this role checks patients in to and out of the medical… more
- Robert Half Technology (Hudson, OH)
- Description We are offering a short term contract employment opportunity for a Help Desk Analyst II to join our team, based in Hudson, Ohio. This role involves ... that has been escalated by first and second level support teams. It is a hybrid role that requires...store systems hardware * Monitor and respond to assigned service now incidents in a timely manner to meet… more
- Marriott (Rossford, OH)
- …all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine ... using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to… more
- Component Repair Technologies (Mentor, OH)
- JOB SUMMARY The IT Support Technician (Tier 2) is a full-time position within the Information Technology Department responsible for supporting the IT needs ... in the field of information technology. 12. Maintain appropriate service level agreements (SLA) for end user support...www.facebook.com/ComponentRepair to see, "what we are up to." Keywords: IT , Information Technology, IT Support … more