- NuAxis Innovations (Boston, MA)
- ** Tier II Service Desk Specialist ** Location...resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets ... ** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience...community. We are currently seeking a talented and motivated ** Tier II Service Desk Specialist ** for a… more
- SHI (Somerset, NJ)
- **Job Summary** A PPSS Partner Operations Specialist - Tier 1 's primary focus is to support Sales and act as a subject matter expert for all operational ... M/F/Disability/Protected Veteran Status Refer a friend to this job (https://careers-shi.icims.com/jobs/17251/ppss-partner-operations- specialist tier - 1 /job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-336032949) **Need… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Empire State Development, NYS Title IT Business Analyst, Tier 1 Occupational Category Other Professional Careers Salary Grade NS Bargaining ... State NY Zip Code 12245 Minimum Qualifications Education Level required: BA in an IT related discipline with minimum of 3 years' experience in related field; Or a… more
- Oneida Technical Solutions (Rome, NY)
- …your skills and knowledge. A week in the life of a Help Desk Support Specialist , Tier I: + Use software systems engineering and applications skillsets to execute ... Solutions, LLC (OTS) has a rich history of providing IT support and associated services in highly complex, highly...1 year of experience as a Help Desk Specialist + High School Diploma Required + Minimum of… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …Comparable Roles: Helpdesk Technician, Technical Support Representative, Customer Support Specialist , Service Desk Analyst, IT Support Technician, Application ... professionalism, while providing a personal experience to our customers. Tier I agents are responsible for advocating for and...+ Permanent Shift Options (after probationary period): 5:00am to 1 :30pm, 6:30am to 3:00pm or 8:30am to 5:00pm +… more
- City of New York (New York, NY)
- …Information Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...(BIT) is responsible for providing quality business, technical and IT system support to our users. This commitment is… more
- Kenect (Pleasant Grove, UT)
- …exception errors and do basic troubleshooting. + Act as an escalation point for Tier 1 Support service requests; assist with issues as needed and write ... customers wait on hold. About the Role As a Tier II Technical Support Specialist , you will..."managed" along the way. Yes, we have managers and 1 :1s. Yes, we believe in giving open two-way feedback.… more
- Janus Henderson Investors (Denver, CO)
- …and providing feedback to the team via appropriate channels + Help mentor, coach and educate Tier 1 Service Desk team members + Act as a point of contact for ... all JHI employees (US, EMEA, APAC) + Acting as Tier 2 support specialist for the Global...Strong communication and interpersonal skills + Ability to provide tier 1 and tier 2… more
- Federal Aviation Administration (Oklahoma City, OK)
- …AMK-200; Wireless & Mobility Services Branch, AMK-270. The position serves as an IT Specialist (Customer Support) in the Wireless & Mobility Services Branch, ... phones, service, apps and compliance functions. Answers questions from Tier 1 and Tier 3...experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. 1 . Attention to… more
- US Marine Corps (Quantico, VA)
- …Documents section below. JOB SUMMARY: This position serves as an Information Technology ( IT ) Specialist in the Cyber Operations Center, Current Operations (COPS) ... to provide assistance, guidance, direction, and resolution to customer Tier II and Tier III service requests...and recommendation of new tools and trends in the IT customer support field. You will maintain cyber operation… more
- National Institutes of Health (Montgomery County, MD)
- …complex technical problems. Requirements Conditions of Employment Qualifications To qualify for the IT Specialist GS-2210, you must: Have IT related ... that I possess each of the following four competencies: 1 . Attention to Detail - is thorough when performing...solutions to meet business requirements. To qualify for the IT Specialist GS-2210 at the GS-13 level,… more
- The Erosion Company (Woodstock, GA)
- …new hires. + Conduct orientation sessions to familiarize employees with IT policies and procedures. IT Support + Provide Tier 1 / Tier 2 technical ... The Erosion Company (TEC) is currently hiring an IT Support Specialist for our Woodstock, GA location. We are the largest and most experienced Erosion Control… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- IT Help Desk Specialist Location MD -...Foundation Family of Companies (FOCs) is looking for an IT Tier I/II Help Desk Support professional for ... Aberdeen Proving Grounds, Maryland. DESCRIPTION OF RESPONSIBILITIES: + Provides IT Tier I/II service center support +...+ Effective oral and written communication skills + Microsoft Specialist Certification in Windows 10 (or similar - within… more
- Air National Guard Units (Moffett Field, CA)
- Summary This IT CYBERSECURITY SPECIALIST (INFOSEC) is located in an Air National Guard (ANG) Sensitive Compartmented Information Facility (SCIF) and is part of ... becomes available or position becomes unencumbered. The primary purpose of the IT CYBERSECURITY SPECIALIST (INFOSEC), GS-2210-12, is to serve as Information… more
- Defense Logistics Agency (Robins AFB, GA)
- …local and network scanners, and other hardware devices. Serves as senior IT specialist responsible for desktop and laptop hardware configurations. Maintains ... representatives. Requirements Conditions of Employment Qualifications To qualify for an IT Specialist (SYSADMIN/CUSTSPT), your qualifications must include: A.… more
- IT Partners,Inc (Herndon, VA)
- …Specialist Mechanicsburg, PA, Kittery, ME, or Remote, Full Time Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help ... of systems supporting the logistics domain. The User Support Specialist will respond to trouble tickets, provide recommendations, troubleshooting...a wide range of users with varying degree of IT system knowledge and experience . Ability to manage… more
- US Courts (Washington, DC)
- Summary The IT Help Desk Specialist provides first tier help desk support for end users of the Court of Appeals and appellate offices. The position also ... applications, Adobe Acrobat, and nationally and locally developed systems). Responsibilities The IT Help Desk Specialist performs routine to moderately complex… more
- Lutheran Immigration and Refugee Service (Baltimore, MD)
- …staff. + Respond to tickets in accordance with SLA guidelines. + Resolve escalated Tier 1 support tickets. + Provides individual and/or group instruction and ... mission-driven organization, then we have the opportunity for you! The IT Support Services Specialist II provides technical support and resolves problems of a… more
- Insight Global (Fort Huachuca, AZ)
- …while in transit or being used at various sites. This person will also be responsible for Tier 1 level items such as updates to both software and hardware We are ... Job Description Insight Global is looking for an IT /Inventory specialist to assist in maintaining the IT inventory of a large government program. This person… more
- MAG (Hanover, MD)
- **Position Summary** MAG Aerospace is seeking an experienced IT Specialist to support as a System Administrator for multiple DoD guest systems at various ... world. **Essential Duties and Responsibilities** Duties include, but not limited to: + Performs tier 1 support to end users, examples include + Creating and… more