• Inbound Contacts

    Conviva (Providence, RI)
    …a part of our caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, ... digital, or written inquiries. The Inbound Contacts Representative performs varied activities and moderately complex administrative/operational/customer… more
    Conviva (08/09/24)
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  • Customer Care Representative

    United Site Services (Westborough, MA)
    …and excellence in every aspect of our business. **Primary Purpose** The Customer Care Representative (CCR) is an essential partner in the USS inbound sales ... and written (e-mail, chat) conversations + Professionally answer a high volume of inbound calls within performance guidelines + Answer all e-mail contacts within… more
    United Site Services (09/05/24)
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  • Lead Fulfillment Associate

    Amazon (Charlton, MA)
    …PIT, Learning Trainer, AR Amnesty, and T3 Learning Coordinator (MoD sites). ISS Representative : Maintaining the link between Corporate Retail Teams and the FC, as ... Quality and Productivity to meet daily operational goals. Dock Clerk: Manage inbound flow from scheduling appointments to time of receives. Duties also include… more
    Amazon (08/17/24)
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  • Call Center Service Reps - Hybrid/Remote!…

    Fallon Health (Worcester, MA)
    …members. Think of yourself as an Fallon brand and membership ambassador. As a representative of Fallon Health, you will be an advocate to members reaching out for ... you think qualify. **Responsibilities** **Position Overview:** The Member Services Representative is accountable for successfully addressing member and provider… more
    Fallon Health (09/13/24)
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  • Contact Center Customer Care Specialist (SCA)

    HomeSafe Alliance (Providence, RI)
    …assignment through delivery. + Be the "first face" of HomeSafe via inbound calls/chat/email from customers, internal colleagues, and external partners. + Ensures ... + Ensure a complete and accurate record of all contacts , both internally and externally, is maintained in the...for processing customer orders. + May function as designated representative for move accounts. + May perform other related… more
    HomeSafe Alliance (09/12/24)
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  • Overnight Contact Center Supervisor

    HomeSafe Alliance (Providence, RI)
    …proactively establishing relationships with assigned staff. + Daily monitoring of inbound calls/chats/emails from customers via dashboards. + Leads by example, and ... + Ensure a complete and correct record of all contacts , both internally and externally, is kept in the...processing customer orders. + May function as a designated representative for designated accounts. + May lead and train… more
    HomeSafe Alliance (09/12/24)
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