- Humana (Jackson, MS)
- **Become a part of our caring community and help us put health first** The Inbound Contacts Representative 2 represents the company by addressing incoming ... telephone, digital, or written inquiries. The Inbound Contacts Representative 2 performs varied activities and moderately complex… more
- Conviva (Jackson, MS)
- …a part of our caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, ... digital, or written inquiries. The Inbound Contacts Representative performs varied activities and moderately complex administrative/operational/customer… more
- Mass Markets (MS)
- …a positive and enthusiastic outlook to work each day. Essential Duties + Handle inbound and outbound contacts in a courteous, timely, and professional manner + ... time for any reason. ID2024-41342 Updated Date8/21/2024 DepartmentUnlicensed Insurance Representative Positions ScheduleMultiple Schedule Options BonusYes EducationHigh School Diploma/GED… more
- Mass Markets (MS)
- …a positive and enthusiastic outlook to work each day. Essential Duties + Handle inbound and outbound contacts in a courteous, timely, and professional manner + ... time for any reason. ID2024-41328 Updated Date8/21/2024 DepartmentUnlicensed Insurance Representative Positions ScheduleMultiple Schedule Options BonusYes EducationHigh School Diploma/GED… more
- Mass Markets (MS)
- …and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Handle inbound and outbound contacts in a courteous, timely, and professional ... manner + Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable + Follow the processes of the Client program and… more
- Mass Markets (MS)
- …a positive and enthusiastic outlook to work each day. Essential Duties + Handle inbound and outbound contacts in a courteous, timely, and professional manner + ... Knowledgeable regarding Internet Service Provider services. Do you know what it means to "Pair a Remote"? + Trouble shoot data, video, and voice (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call… more
- Mass Markets (MS)
- …a positive and enthusiastic outlook to work each day. Essential Duties + Handle inbound and outbound contacts in a courteous, timely, and professional manner + ... Ensure first call resolution through problems solving and effective call handling + Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed + Accurately document and process customer claims in… more
- HomeSafe Alliance (Jackson, MS)
- …assignment through delivery. + Be the "first face" of HomeSafe via inbound calls/chat/email from customers, internal colleagues, and external partners. + Ensures ... + Ensure a complete and accurate record of all contacts , both internally and externally, is maintained in the...for processing customer orders. + May function as designated representative for move accounts. + May perform other related… more
- HomeSafe Alliance (Jackson, MS)
- …proactively establishing relationships with assigned staff. + Daily monitoring of inbound calls/chats/emails from customers via dashboards. + Leads by example, and ... + Ensure a complete and correct record of all contacts , both internally and externally, is kept in the...processing customer orders. + May function as a designated representative for designated accounts. + May lead and train… more