- General Dynamics Information Technology (Falls Church, VA)
- …None **Job Family:** Information Security **Skills:** Enterprise Operations,Information Technology ( IT ), IT Incident Management,ITSM, Problem Management ... best every day. GDIT has an opening for an Incident and Problem Manager supporting...in Falls Church and Arlington, VA. This is an IT Service Management contract in support of the operation,… more
- CUNY (New York, NY)
- ServiceNow Incident Manager ( IT Senior Associate 1) - Provisional **GENERAL DUTIES** IT Senior Associates perform highly complex professional work in ... campuses. Reporting to the Director of Application Lifecycle Management, the ServiceNow Incident Manager will be responsible for overseeing the efficient… more
- WSP USA (New York, NY)
- …role is part of the Americas Hub, reporting to the IT Service Manager . **Position Summary** The Major Incident & Problem Management Senior Specialist ... MAJOR INCIDENT & PROBLEM MANAGEMENT SENIOR SPECIALIST,...innovative solutions to our clients and maintaining a robust IT operation to support our employees worldwide. In order… more
- Amazon (Austin, TX)
- …applicable to current process. - Lead reviews of Incident calls to ensure every Incident Manager is consistently raising the bar. - Work with the team to ... and reviews to identify areas for improvement to the Incident and Problem Management process. - Prepare...reviews - Conduct 1 on 1 meetings with each Incident Manager that reports to you. -… more
- Amazon (Austin, TX)
- …- ServiceNow ITSM Fundamentals. - Experience in an incident or major incident function in IT with strong understanding of incident management ... Description We are seeking an experienced and driven Senior Technical Product Manager to join our Infrastructure Platform Management team. You will play a crucial… more
- Sinch (Chicago, IL)
- The role of Manager , NOC Escalation & Incident is a pivotal role in ensuring the effective management and resolution of critical incidents and escalations within ... regular updates and ensuring transparency. + Collaborate with cross-functional teams, including IT , security, and business units, to align incident management… more
- CVS Health (Harrisburg, PA)
- …to make health care more personal, convenient and affordable. Position Summary The Manager , Incident Management, is responsible for leading the Incident ... teams to facilitate rapid issue resolution and risk mitigation. By guiding the Incident Management team, the manager ensures effective communication with all… more
- NCR VOYIX (Atlanta, GA)
- …+ Ensure the closure of all incident records + Participate in incident reviews ( Problem Management) + Establish continuous process improvement cycles where ... all major incidents + Responsible for the effective implementation of the Incident Management process and carries out the respective reporting procedure + Provide… more
- MTA (New York, NY)
- …$130,245 - $153,731 Hay points: 551 Dept/Div: MTA Information Technology/ Office of IT Cyber Security Supervisor: Manager Cybersecurity Location: 2 Broadway, New ... Senior Cybersecurity Analyst Critical Assets & Incident Response CERT Job ID: 5816 Business Unit:...baselines, guidelines, and procedures) under the direction of the IT Security Manager , where appropriate. + Assist… more
- University of Miami (Miami, FL)
- …for on-premises and cloud environments. + Threat intelligence management lifecycle. + IT end-to-end problem management and root cause analysis is desirable. ... . *REMOTE* The University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Cybersecurity … more
- City National Bank (Los Angeles, CA)
- **LEAD INCIDENT MGMT** **WHAT IS THE OPPORTUNITY?** The Incident Management Lead is a People Manager position who will have Incident Management Analyst ... across the enterprise to maintain and execute City National Banks Incident Management process. This includes commanding major incidents, escalating to appropriate… more
- Cayuse Holdings (Columbus, OH)
- …required. + Strong Service Now administration, reporting and sand user skills + Incident response experience in a high energy IT environment working closely ... and accelerated time to market. **Primary Focus** The ITSM Incident Response Analyst will have strong Service Now skills...and undertake an immediate effort to restore a failed IT application + Assist with managing critical events, which… more
- Evident Scientific (Waltham, MA)
- IT Service Operation Manager Job ID...efficient IT operations. + Oversee the change, incident and problem management process (backlog management) ... Manager (SOM) works as part of the Global IT Service Management function and ensures that the global...the alignment of service operations processes to the change, incident , and problem management processes (including … more
- Leidos (San Antonio, TX)
- …Texas office. POSITION SUMMARY: This position is slated to start in June 2024. This IT Service Management (ITSM) Problem Manager position is a specialized ... an exciting opportunity to make an impact as ITSM Problem Manager ? 1901 Group (A Leidos Company)...and analyze recurring incidents and problems in the integrated IT system. Collaborate with Incident Management and… more
- Takeda Pharmaceuticals (Social Circle, GA)
- …application is true to the best of my knowledge. **Job Description** Job Title: IT Infrastructure Manager Location: Covington, GA **About the role:** As an ... IT Infrastructure Manager , you will be the...IT Infrastructure Manager , you will be the single point of contact...for CIM topics among site personnel. + Support the Incident Resolution and Problem Management process on… more
- Convey Health Solutions (Fort Lauderdale, FL)
- …Help Desk, NOC, and Site Support team members; develop, administer, and maintain IT change, incident , and problem management systems, applications, tools, ... The Senior Manager , Enterprise IT Support Services is...escalations to ensure timely resolution and/or fulfillment. * Communicate incident and root cause notifications to internal business units.… more
- Consolidated Electrical Distributors (Irving, TX)
- Summary Job title: IT Policy and Compliance Manager Job...role, you will be a member of CED's cyber incident response team on an as-needed basis, serving as ... TX-Irving Description Summary: Consolidated Electrical Distributors Inc. is seeking an experienced IT infrastructure manager to lead its IT governance… more
- L'Oreal USA (Berkeley Heights, NJ)
- …/ Job Search (https://careers.loreal.com/en\_US/jobs/SearchJobs) / 178034 Senior Manager , IT Service Delivery Berkeley Heights, ... Permanent Berkeley Heights, NJ, New Jersey Tech Full - Time 11-Apr-2024 Job Title: Senior Manager , IT Service Delivery Manager Division: Corporate IT … more
- Stanford Health Care (Palo Alto, CA)
- …the entire University. **This is a Stanford Health Care job.** **A Brief Overview** The Manager , IT ERP Applications is responsible for managing the delivery of ... of the School of Medicine and Stanford Health Care IT to enable new opportunities for groundbreaking work and...as needed. + Manage delivery and SLAs by guiding incident resolution, problem management, maintenance, and enhancement… more
- BorgWarner Inc. (Bellwood, IL)
- …- managing suppliers in/and outsourcing contracts + Drives ITIL framework throughout IT organization including: + Incident / problem management + Change ... a "dynamic, results driven" individual to join as an IT Service Delivery Manager for our locations...+ Ability to use own judgment and initiative in problem resolution Requirements and Qualifications Work Experiences + Experience… more